Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$125K - $150K *

Shape the future of AI interaction by leading user-centered design initiatives that enhance collaboration between humans and autonomous agents, ensuring clarity, trust, and inclusivity in every experi...

Dallas, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $135K *

Innovate sourcing strategies and manage vendor relationships to optimize talent procurement services across various categories, ensuring alignment with business needs while enhancing cost efficiency a...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Media

$160K - $190K *

Join us as a strategic advisor, providing legal counsel on commercial contracts, AI products, and technology licensing. Collaborate with cross-functional teams to drive proactive solutions and support...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$242K - $275K *

Lead the charge in developing and deploying robust containerized software, manage CI/CD workflows, and grow a cohesive engineering team to enhance customer security operations and software delivery ac...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $181K *

Lead the charge in enhancing market and provider performance through strategic initiatives, project management, and cross-functional collaboration, ensuring operational excellence and improved member...

Long Beach, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Transform client relationships by engaging with C-suite executives to drive strategic account growth. Collaborate on tailored solutions and industry insights, ensuring alignment with client goals and...

Mississauga, ONRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$125K - $185K *

Join a team that's driving strategic sourcing excellence in Facilities for Retail accounts. Lead a dedicated team to deliver innovative solutions, manage supplier relationships, and ensure high-qualit...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Drive revenue growth and market expansion by leading a regional sales team focused on delivering advanced technology solutions to service providers. Foster talent development and build strategic custo...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$190K - $296K *

Advance strategic partnerships by engaging with top tech companies, driving growth through innovative collaborations. Lead negotiations from inception to launch, ensuring impactful results for family...

United StatesRemote

Reposted 5 days ago

  •   11 - 15 years exp.  •   Information Technology

$90K - $105K *

Collaborate with clients and teams to manage projects, expectations, and delivery, ensuring high standards and strategic growth in a fast-paced medical affairs environment. Leverage experience to iden...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Elevate your career by leading strategic initiatives for Colorado's Extended Producer Responsibility Program, fostering relationships with regulators and stakeholders while driving operational success...

Colorado, USRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$140K - $180K *

Transform engineering operations across a diverse portfolio, ensuring safety, efficiency, and compliance. Lead teams to drive operational excellence and sustainability initiatives while enhancing clie...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $180K *

Lead the charge in driving partner-sourced revenue growth and market expansion through strategic alliances in Data, AI, and Cloud. Collaborate with top technology partners to convert relationships int...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K *

Advance student success by leading strategic initiatives across the student lifecycle. Collaborate with teams to enhance operational efficiency, optimize technology, and improve student satisfaction t...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$84K - $106K *

Drive impactful digital video strategies and optimize campaigns across programmatic and direct publisher environments, focusing on CTV and streaming. Collaborate with cross-functional teams to enhance...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Media

$105K - $120K *

Lead the strategic direction of paid media programs for enterprise clients, combining media strategy with hands-on SEM management. Build client playbooks, present data-driven insights, and guide teams...

Denver, CORemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$155K - $171K *

Lead transformative consulting projects by conducting in-depth research and presenting strategic recommendations. Collaborate with clients and junior team members to drive high-quality deliverables an...

Chicago, ILRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Empower growth by leading a dynamic sales organization, driving strategy, and optimizing performance. Oversee teams to achieve revenue goals, enhance productivity, and foster a high-performance cultur...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Staffing

$150K - $180K *

Advance your career by leading our Customer Support teams, driving strategy and innovation. Oversee a 25-member organization, enhancing partner experiences through AI-enabled, human-centered support w...

St. Mary Of The Woods, INRemote

3 days ago

  •   11 - 15 years exp.  •   Healthcare

$170K - $179K *

Transform customer success by leading a high-performing team, driving satisfaction and retention in a fast-paced SaaS environment. Collaborate across functions to enhance customer strategies and deliv...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$190K - $220K *

Drive exceptional service delivery and operational excellence as you lead a high-performing facilities management team across multiple locations, focusing on customer satisfaction and financial perfor...

St. Louis, MORemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Accelerate progress at an innovative healthcare firm by leading account-based marketing initiatives. Collaborate closely with Sales to create impactful marketing plays that engage targeted health syst...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Shape the future of financial modelling by leading a dynamic team responsible for analyzing and auditing complex financial models, ensuring reliability, and driving growth within a collaborative envir...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $160K *

Drive revenue growth by executing strategic sales initiatives in the AI security market. Collaborate with cross-functional teams to deliver tailored solutions, build relationships with key stakeholder...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$145K *

Help us transform innovative ideas into life-saving solutions by leading business development efforts in the biotech and medtech sectors. Your expertise will drive client engagement and project succes...

San Francisco, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.