Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Associate Director, Experience Design
$125K - $150K *
Shape the future of AI interaction by leading user-centered design initiatives that enhance collaboration between humans and autonomous agents, ensuring clarity, trust, and inclusivity in every experi...
1 week ago
Category Manager - Professional Services
$113K - $135K *
Innovate sourcing strategies and manage vendor relationships to optimize talent procurement services across various categories, ensuring alignment with business needs while enhancing cost efficiency a...
Reposted 3 weeks ago
$160K - $190K *
Join us as a strategic advisor, providing legal counsel on commercial contracts, AI products, and technology licensing. Collaborate with cross-functional teams to drive proactive solutions and support...
3 weeks ago
Senior Engineering Manager, Clients Team
$242K - $275K *
Lead the charge in developing and deploying robust containerized software, manage CI/CD workflows, and grow a cohesive engineering team to enhance customer security operations and software delivery ac...
Reposted 3 weeks ago
Senior Program Manager - Market Performance
$125K - $181K *
Lead the charge in enhancing market and provider performance through strategic initiatives, project management, and cross-functional collaboration, ensuring operational excellence and improved member...
3 weeks ago
Strategic Client Executive - Healthcare
$150K - $180K *
Transform client relationships by engaging with C-suite executives to drive strategic account growth. Collaborate on tailored solutions and industry insights, ensuring alignment with client goals and...
2 weeks ago
1741 - Director, Strategic Sourcing Facilities- Retail
$125K - $185K *
Join a team that's driving strategic sourcing excellence in Facilities for Retail accounts. Lead a dedicated team to deliver innovative solutions, manage supplier relationships, and ensure high-qualit...
2 weeks ago
Sales Director, Service Provider Group (Req #1457)
$150K - $200K *
Drive revenue growth and market expansion by leading a regional sales team focused on delivering advanced technology solutions to service providers. Foster talent development and build strategic custo...
3 weeks ago
Principal, Strategic Partnerships
$190K - $296K *
Advance strategic partnerships by engaging with top tech companies, driving growth through innovative collaborations. Lead negotiations from inception to launch, ensuring impactful results for family...
Reposted 5 days ago
Senior Account Manager, Med Affairs
$90K - $105K *
Collaborate with clients and teams to manage projects, expectations, and delivery, ensuring high standards and strategic growth in a fast-paced medical affairs environment. Leverage experience to iden...
Reposted 1 week ago
$100K - $120K *
Elevate your career by leading strategic initiatives for Colorado's Extended Producer Responsibility Program, fostering relationships with regulators and stakeholders while driving operational success...
1 week ago
$140K - $180K *
Transform engineering operations across a diverse portfolio, ensuring safety, efficiency, and compliance. Lead teams to drive operational excellence and sustainability initiatives while enhancing clie...
Today
Director - Partner Sales, Data & Cloud Alliances
$150K - $180K *
Lead the charge in driving partner-sourced revenue growth and market expansion through strategic alliances in Data, AI, and Cloud. Collaborate with top technology partners to convert relationships int...
1 week ago
Assistant Director, Student Experience and Operations
$90K *
Advance student success by leading strategic initiatives across the student lifecycle. Collaborate with teams to enhance operational efficiency, optimize technology, and improve student satisfaction t...
1 week ago
$84K - $106K *
Drive impactful digital video strategies and optimize campaigns across programmatic and direct publisher environments, focusing on CTV and streaming. Collaborate with cross-functional teams to enhance...
6 days ago
$105K - $120K *
Lead the strategic direction of paid media programs for enterprise clients, combining media strategy with hands-on SEM management. Build client playbooks, present data-driven insights, and guide teams...
2 weeks ago
Senior Consultant (Life Sciences)
$155K - $171K *
Lead transformative consulting projects by conducting in-depth research and presenting strategic recommendations. Collaborate with clients and junior team members to drive high-quality deliverables an...
4 weeks ago
$150K - $180K *
Empower growth by leading a dynamic sales organization, driving strategy, and optimizing performance. Oversee teams to achieve revenue goals, enhance productivity, and foster a high-performance cultur...
2 weeks ago
$150K - $180K *
Advance your career by leading our Customer Support teams, driving strategy and innovation. Oversee a 25-member organization, enhancing partner experiences through AI-enabled, human-centered support w...
3 days ago
Senior Manager, CPG Customer Success
$170K - $179K *
Transform customer success by leading a high-performing team, driving satisfaction and retention in a fast-paced SaaS environment. Collaborate across functions to enhance customer strategies and deliv...
2 weeks ago
Facilities Management Director
$190K - $220K *
Drive exceptional service delivery and operational excellence as you lead a high-performing facilities management team across multiple locations, focusing on customer satisfaction and financial perfor...
Reposted 4 days ago
Senior Manager, Growth Marketing
$110K - $130K *
Accelerate progress at an innovative healthcare firm by leading account-based marketing initiatives. Collaborate closely with Sales to create impactful marketing plays that engage targeted health syst...
1 month ago
Commercial Director- Model Audit, Model Build and Transactions Advisory
$125K - $150K *
Shape the future of financial modelling by leading a dynamic team responsible for analyzing and auditing complex financial models, ensuring reliability, and driving growth within a collaborative envir...
Reposted 2 days ago
Enterprise Account Director- Southeast
$130K - $160K *
Drive revenue growth by executing strategic sales initiatives in the AI security market. Collaborate with cross-functional teams to deliver tailored solutions, build relationships with key stakeholder...
2 weeks ago
Director, Business Development
$145K *
Help us transform innovative ideas into life-saving solutions by leading business development efforts in the biotech and medtech sectors. Your expertise will drive client engagement and project succes...
3 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.