Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Director, Strategic Partnerships
$168K - $285K *
Drive strategic partnerships by shaping and executing initiatives that align with AI and business priorities. Collaborate across teams to develop relationships and deliver measurable outcomes that enh...
Reposted 3 weeks ago
Senior Account Executive, Public Sector
$130K - $150K *
Lead strategic sales initiatives within the public sector, driving new business and expanding existing accounts. Manage complex SaaS deals, build strong relationships, and deliver tailored solutions t...
3 weeks ago
$160K - $180K *
Join a team that's driving growth in Life Sciences by managing key client relationships and delivering innovative solutions. You'll oversee the entire sales process, collaborating with experts to achi...
4 weeks ago
Senior Customer Lifecycle Marketing Manager
$110K - $130K *
Unlock potential by driving customer engagement and product adoption through integrated marketing campaigns. As a senior contributor, craft programs that enhance the customer journey while collaborati...
Reposted 4 weeks ago
$125K - $150K *
Join a team that's redefining global events management by leading a dynamic program management function. Oversee flagship conferences and regional events, ensuring strategic alignment, operational exc...
2 weeks ago
$110K - $130K *
Lead the transformation of HR technology by optimizing systems, enhancing data integrity, and driving strategic initiatives that elevate the employee experience and support organizational growth...
6 days ago
Customer Success Manager (Scaled & Digital)
$99K - $109K *
Optimize customer engagement by managing a portfolio of mid-market accounts while driving digital adoption through innovative programs and strategies. Collaborate cross-functionally to enhance client...
Reposted 2 weeks ago
$91K - $138K *
Contribute to our growth by driving sales of SaaS solutions to government agencies. Collaborate with partners, build relationships, and exceed sales targets while navigating the complexities of govern...
2 weeks ago
$150K - $180K *
Lead the charge in driving growth and building strategic partnerships in the financial sector. Leverage your B2B enterprise sales expertise to develop market strategies and own revenue targets while f...
Reposted 3 weeks ago
Client Service Executive - Cigna Global Health Benefits
$82K - $137K *
Join a team that's dedicated to enhancing client relationships and service delivery. You'll manage client needs, collaborate with internal teams, and analyze data to drive satisfaction and performance...
2 days ago
$190K *
Lead our product marketing efforts to drive strategy, market growth, and segmentation for innovative public safety software. Collaborate with teams to translate product features into compelling messag...
Reposted 3 weeks ago
Strategic Global Client Executive, Global Financial Services Account
$160K - $200K *
Grow your career with a strategic role leading global financial services accounts, driving long-term relationships and growth through collaboration across regions, technology solutions, and a holistic...
Reposted 3 weeks ago
$280K - $350K *
Unlock potential by leading a high-performing Enterprise sales team to drive revenue growth, mentor talent, and align strategies across departments, ensuring success in complex B2B SaaS solutions for...
Yesterday
Growth Solutions Principal, Financial Services
$169K - $295K *
Champion growth in banking regulatory reporting by combining domain expertise, customer delivery, and strategic market collaboration. Drive innovation and influence product direction to establish Work...
Reposted 3 weeks ago
Senior Director, Market & Competitive Intelligence
$170K - $200K *
Drive market and competitive intelligence initiatives to enhance strategic decision-making across teams. Build a high-performing function that delivers insights on customer behavior, market trends, an...
1 week ago
Strategic Customer Success Manager, Exteriors
$111K - $167K *
Elevate customer success by owning strategic relationships and technical solutions. Drive adoption and outcomes for a portfolio of accounts, collaborating across teams to ensure seamless implementatio...
2 days ago
Account Director - Medical Communications
$130K - $140K *
Join a team that's dedicated to driving client success in oncology. As a key leader, you'll manage relationships, oversee project delivery, and foster growth across a diverse portfolio, ensuring high...
1 week ago
Vice President of Transformation and Shared Services
$190K - $200K *
Elevate operational excellence by leading transformation initiatives and optimizing Shared Services. Collaborate with senior leaders to drive measurable improvements in productivity, cost efficiency...
1 week ago
$125K - $150K *
Lead the Vendor Management Office, overseeing vendor governance, lifecycle management, and performance metrics. Collaborate cross-functionally to ensure vendor services align with quality, compliance...
3 weeks ago
$98K - $164K *
Champion client success by leading post-sale implementations and ensuring ongoing account performance. Collaborate with cross-functional teams to translate client needs into actionable insights, drivi...
1 week ago
Director, Product Ownership - Commercial Products & Platforms
$160K - $190K *
Advance product strategy and innovation by leading cross-functional teams to drive the vision, roadmap, and delivery of shared commercial platforms, ensuring alignment with business priorities and tec...
1 week ago
Director - Data & AI Solutions - Financial Services, Actuarial - REMOTE
$122K - $182K *
Unlock potential by leading enterprise-scale data and AI solutions, modernizing actuarial processes, and driving cloud-native transformations. Collaborate with stakeholders to enhance decision-making...
2 weeks ago
Senior Director, Energy Engineering Management
$150K - $180K *
Contribute to strategic leadership in engineering management, aligning execution with business goals. Drive portfolio success, enhance client satisfaction, and empower teams to optimize performance in...
2 weeks ago
Senior Director, Commercial Operations
$215K - $235K *
Pioneer comprehensive commercial operations by designing, implementing, and optimizing pricing and deal negotiation processes. Drive ongoing analytics and continuous improvement, ensuring success in a...
Reposted 4 weeks ago
Director Manager CRM Klaviyo Email Marketing Lifecycle Loyalty
$140K - $170K *
Champion the future of customer engagement by leading lifecycle marketing strategies. Drive retention and loyalty through data-driven personalization across multiple channels, maximizing customer life...
1 week ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.