Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$120K - $135K *

Support the growth of health plan accounts by fostering client relationships, analyzing data, and driving retention in a fast-paced, independent role. Leverage strong communication and analytical skil...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $200K *

Lead a dynamic team to craft innovative art and design solutions across diverse platforms. Inspire creativity, mentor talent, and drive impactful storytelling while managing projects from concept to e...

Los Angeles, CARemote

5 days ago

  •   8 - 10 years exp.  •   Media

$100K - $115K *

Transform your career by leading financial strategy and operations for innovative service lines. Collaborate with senior leaders to enhance profitability, oversee budgeting, and drive growth initiativ...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $140K *

Lead and develop a high-performing team of Customer Success Managers, driving measurable value across a diverse customer portfolio while ensuring operational excellence and retention strategies are ef...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $200K *

Lead financial strategy and analysis, partnering with leadership to drive growth. Own dynamic financial models, budgeting, and forecasting while mentoring a high-performing finance team in a fast-pace...

New York, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$322K - $402K *

Transform enterprise growth by driving net-new logo acquisition and expanding major accounts in data security and AI resilience. Engage C-suite decision-makers and collaborate with partners to deliver...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$172K - $202K *

Elevate your career by leading innovative insights and strategies for clients. As a Senior Director, you'll leverage your expertise to drive impactful research, engage with executives, and mentor team...

Texas, USRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $170K *

Pioneer a high-performing sales team focused on public safety solutions. Drive strategic partnerships, enhance sales processes, and coach executives to excel in complex government sales, ensuring impa...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$322K - $402K *

Lead the charge in driving net-new logo acquisition and expanding major accounts in data security. Engage senior decision-makers, articulate value, and build compelling business cases to impact compan...

Denver, CORemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$144K - $173K *

Shape the future of pharmaceutical media by leading client strategy and integrated media delivery. Drive audience engagement, manage high-impact relationships, and leverage data insights to achieve me...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $170K *

Drive the creation of high-quality educational materials for the pharmaceutical industry, leveraging scientific expertise to support client objectives and foster business growth through strategic mark...

Colorado, USRemote

2 days ago

  •   Less than 5 years exp.  •   Media

$80K - $110K *

Drive client growth by enhancing software adoption and satisfaction. Collaborate with sales and success teams to implement strategies, facilitate demos, and manage client relationships, ensuring long...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Join a team that's redefining healthcare sales by leading strategic initiatives, managing a high-performing team, and driving revenue growth in the Physical Therapy and Rehab markets. Shape the future...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Pioneer revenue growth by leading integrated commerce strategies across wholesale, Amazon, and e-commerce channels. Collaborate with key stakeholders to ensure market leadership, profitability, and se...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$190K *

Champion operational excellence in the Americas, driving revenue performance through strategic leadership in sales, territory execution, and process optimization while fostering collaboration across t...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $500K *

Take ownership of developing and maintaining broker relationships to drive wholesale and correspondent mortgage loan sales. Collaborate with brokers to ensure smooth loan processes and compliance, whi...

Orange, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$116K - $145K *

Help us lead the charge in catastrophe risk analytics, blending modeling science and data engineering. Drive team performance, set technical standards, and translate model outputs into strategic under...

Chicago, ILRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$250K - $275K *

Grow your career with us by expanding our channel partner network. You'll develop strategic plans, manage relationships, and drive sales to achieve revenue targets in a dynamic environment focused on...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$93K - $120K *

Transform business intelligence into actionable insights by leading product strategy and development. Collaborate across teams to create scalable solutions that enhance decision-making and drive measu...

Minnesota, USRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$181K - $291K *

Lead the charge in managing the full systems development lifecycle for enterprise applications, ensuring data quality and integrity while evolving best practices across healthcare operations and suppo...

RemoteRemote

2 days ago

  •   11 - 15 years exp.  •   Healthcare

$180K - $210K *

Elevate our sales strategy by leading a dynamic team of account managers and specialists. Drive growth in the oncology market through effective coaching, relationship building, and strategic planning...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Drive clinical data management excellence by leading strategies, ensuring data integrity, and collaborating across functions to support successful clinical trials and regulatory submissions in a dynam...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$75K - $90K *

Help us optimize customer success by leveraging your expertise to build strong partnerships, drive growth, and ensure satisfaction while enabling organizations to achieve their business objectives and...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$124K - $206K *

Drive the end-to-end revenue marketing strategy to enhance pipeline growth, accelerate revenue, and strengthen market positioning. Lead a cross-functional team to optimize performance and scale impact...

RemoteRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Shape the future of compliance by leading a dynamic team, enhancing policies, and driving process improvements in a fast-paced insurance environment. Collaborate cross-functionally to ensure regulator...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.