Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$229K - $310K *
Drive project management and business development to enhance operational efficiency in life sciences R&D, while leading diverse teams and ensuring profitability through strategic customer engagement a...
Reposted 4 days ago
$115K - $140K *
Optimize customer engagement by designing connected experiences that bridge strategy and execution. Lead cross-functional teams to ensure seamless journey mapping, activation, and continuous improveme...
Reposted today
Account Director Senior Large Enterprise Forward Deployed
$126K - $185K *
Lead transformative technology adoption and growth for large enterprise accounts. Drive strategic initiatives, build executive relationships, and deliver measurable outcomes through innovative solutio...
3 days ago
Account Director Senior Large Enterprise Forward Deployed
$126K - $185K *
Transform enterprise engagement by driving technology adoption and growth. Lead strategic initiatives across large accounts, leveraging deep market insights to deliver measurable outcomes and foster e...
3 days ago
Account Director Senior Large Enterprise Forward Deployed
$126K - $185K *
Shape technology adoption and growth by driving strategic initiatives across large enterprise accounts, translating business priorities into measurable outcomes through consultative engagement and exp...
3 days ago
Account Director Senior Large Enterprise Forward Deployed
$126K - $185K *
Drive growth by strategizing and executing tailored solutions for large enterprise accounts, leveraging technology to enhance customer engagement and deliver measurable business outcomes through consu...
3 days ago
Account Director Senior Large Enterprise Forward Deployed
$132K - $185K *
Join a team that's redefining enterprise sales by driving technology adoption and growth. You'll engage with global accounts, translating business priorities into measurable outcomes while shaping a c...
3 days ago
Account Director Senior Large Enterprise Forward Deployed
$126K - $185K *
Shape enterprise growth by translating customer needs into measurable outcomes. Drive technology adoption and build trusted relationships across large accounts, leveraging your expertise in complex sa...
3 days ago
Director Of Business Development / Long-Term Care Pharmacy Sales
$110K - $120K *
Accelerate growth in the Assisted Living sector by leading business development initiatives, collaborating with cross-functional teams, and driving customer acquisition strategies to meet revenue obje...
2 weeks ago
$150K - $165K *
Lead the charge in expanding market share and driving growth in the UAV industry by developing teams, forging partnerships, and implementing strategic initiatives to enhance revenue and operational ef...
6 days ago
Account Director Senior - Public Sector Business Development
$132K - $176K *
Drive market growth by developing strategic partnerships and solutions. Collaborate with teams to enhance customer engagement and competitive positioning, ensuring alignment with long-term objectives...
2 weeks ago
Senior Service Delivery Manager
$96K - $145K *
Transform service delivery for complex accounts by ensuring SLAs and KPIs are met. Lead governance, performance management, and continuous improvement initiatives while building trusted relationships...
1 week ago
$100K - $150K *
Partner with us to drive business development and territory management in the RIA channel. Leverage your expertise to build client relationships, influence decision-making, and achieve growth goals wh...
3 weeks ago
$100K - $150K *
Engage with clients and prospects to drive business growth in the RIA channel. Leverage your expertise in financial services and territory management to build lasting relationships and influence advis...
3 weeks ago
$100K - $150K *
Lead business development efforts in the RIA channel, driving client acquisition and territory growth. Collaborate cross-functionally to enhance client relationships and deliver comprehensive solution...
3 weeks ago
Senior Digital Account Executive
$50K - $150K *
Bring your expertise to drive business growth by securing new enterprise accounts and cultivating high-value partnerships. Collaborate with cross-functional teams to deliver innovative digital media s...
2 weeks ago
Director, Portfolio Management & Project Delivery
$135K - $160K *
Shape the future of technology project delivery by leading a high-performing team, managing strategic initiatives, and ensuring alignment with business objectives to maximize value and drive organizat...
2 weeks ago
$127K - $216K *
Drive your career by leading actuarial pricing and analysis. Oversee a team to ensure sound risk assessment and financial goals. Collaborate across departments to enhance processes and support strateg...
1 week ago
$127K - $216K *
Drive actuarial pricing and analysis to enhance financial performance and enrollment. Lead a team of analysts, ensuring compliance and sound risk assessment while collaborating across departments to a...
1 week ago
Senior Clinical Project Manager
$140K - $150K *
Shape your career by managing clinical research studies, ensuring compliance with regulations, and leading cross-functional teams to achieve project milestones efficiently and effectively...
2 weeks ago
$110K - $130K *
Optimize release orchestration and readiness across interdependent solution areas. Drive sequencing, prioritization, and risk management while ensuring delivery health and readiness criteria are met...
2 days ago
$120K - $150K *
Unlock potential by leading strategic client engagement and enhancing captive performance. Collaborate across teams to deliver insights and value, ensuring high-quality service and fostering long-term...
1 week ago
Director/Client Partner - Google, Enterprise AI
$180K - $220K *
Transform enterprise AI partnerships by leading strategic growth initiatives, enhancing relationships, and driving revenue across key Google organizations. Leverage your expertise in AI, cloud, and di...
2 weeks ago
Sr. Director, Account Engineering
$170K - $200K *
Collaborate with cross-functional teams to drive engineering success for a major customer account, ensuring technical excellence, strategic alignment, and sustained account growth through innovative s...
Reposted 3 days ago
Director, Merchant Experience - Strategy & Operations
$197K - $290K *
Transform the merchant support experience by leading strategy and execution to enhance satisfaction and retention. Collaborate cross-functionally to implement data-driven initiatives that drive seamle...
1 week ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.