Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$80K - $95K *

Empower client success by leading integrated marketing campaigns, managing key accounts, and driving strategic growth. Collaborate with cross-functional teams to deliver impactful solutions while ment...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$144K - $200K *

Lead a dynamic team to drive sales in the public safety sector, focusing on recruitment, coaching, and performance management. Collaborate across functions to enhance team effectiveness and achieve re...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$190K - $215K *

Transform cloud-based engineering strategies as you lead teams in creating innovative AI-powered automation solutions, ensuring quality and scalability while promoting a dynamic and collaborative cult...

Lehi, UTRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K *

Shape the future of healthcare by driving sales and partnerships in a dynamic territory. Collaborate with surgical teams to enhance patient outcomes through innovative biomaterials while achieving rev...

San Diego, CARemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Drive strategic growth by leading a high-performing team to enhance customer relationships and sales strategies. Oversee National Account partnerships, implement innovative solutions, and achieve ambi...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$86K - $107K *

Lead talent acquisition strategies to enhance recruiting operations for healthcare professionals. Collaborate with cross-functional teams to drive revenue growth, improve fill rates, and build sustain...

Florida, USRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Staffing

$85K - $110K *

Lead client relationships in healthcare services, ensuring satisfaction and efficient communication. Oversee account management, resolve issues, and collaborate with teams to enhance service delivery...

Jacksonville, FLRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Accelerate growth in the Life Sciences sector by leading sales teams, strategizing market approaches, and fostering strong client relationships to achieve ambitious sales goals and drive overall busin...

Michigan, USRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$135K - $160K *

Champion the future of K12 education by leading a dynamic Customer Success team. Drive strategic initiatives, foster executive relationships, and ensure customer satisfaction across the NORAM K12 land...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Elevate your career by driving sales growth in a dynamic role focused on nurturing existing accounts and acquiring new ones in the public sector. Flourish in an autonomous environment while shaping cl...

Michigan, USRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive impactful cost management strategies, oversee project budgets, and enhance client value through effective analysis and reporting. Collaborate with diverse teams to foster relationships and suppo...

Birmingham, ALRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$225K - $275K *

Lead the charge in redefining Total Rewards strategy, enhancing compensation, equity, and benefits to attract and retain top talent while anticipating workforce shifts driven by AI and market trends...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$174K - $197K *

Champion strategic client relationships and lead virtual teams to drive growth in our Health Life Sciences vertical, ensuring exceptional customer experiences and achieving financial targets through i...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$137K - $205K *

Transform customer relationships by leading a team to enhance account management, drive product adoption, and ensure client success in the healthcare sector, fostering growth and retention across dive...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $240K *

Elevate regional marketing efforts by leading strategy execution, aligning teams, and driving demand generation. This high-impact role focuses on pipeline growth, sales alignment, and modernizing mark...

RemoteRemote

Today

  •   11 - 15 years exp.  •   Real Estate & Construction

$160K - $200K *

Join a team that's redefining customer acquisition in the P&C insurance market. Drive strategic partnerships, enhance demand management, and support innovative solutions to elevate our marketplace to...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of cyber claims management by leading a dynamic team, driving strategic initiatives, and ensuring exceptional service delivery while adhering to industry standards and regulatory requ...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$112K - $130K *

Join as a strategic leader in performance marketing, driving growth for high-complexity ecommerce accounts. Collaborate with teams to enhance client success and elevate marketing strategies, ensuring...

CanadaRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$185K - $205K *

Lead the charge in enhancing safety and sustainability across operations. Collaborate with teams to ensure compliance with HSSE standards, reduce incidents, and foster a proactive safety culture, all...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$210K - $250K *

Drive portfolio value creation through strategy execution, leveraging your extensive experience in revenue growth and go-to-market capabilities to lead engagements and mentor GTM teams across technolo...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$213K - $243K *

Champion the development of a robust commercial data strategy, ensuring high-quality, AI-ready data solutions that drive impactful decision-making and enhance commercial performance across the organiz...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Champion growth by managing corporate healthcare accounts, crafting strategies, and fostering executive relationships to drive revenue and client satisfaction while navigating multi-stakeholder enviro...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $100K *

Accelerate progress at a dynamic agency by leading complex client campaigns. Manage project scope, timelines, and budgets while collaborating with cross-functional teams to deliver high-quality result...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$142K - $168K *

Transform client experiences by leveraging deep expertise in healthcare solutions. Lead strategic initiatives, enhance client relationships, and drive impactful outcomes for high-value accounts throug...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$98K - $155K *

Shape the future of healthcare by driving strategic growth initiatives, forging partnerships, and executing acquisitions across a diverse regional portfolio. Collaborate with leaders to enhance market...

New York, NYRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.