Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$185K - $256K *

Join a team that's redefining CMC strategies in life sciences. You'll engage with industry leaders, drive software adoption, and shape market narratives to enhance product lifecycle management and ope...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$135K - $185K *

Elevate your career by leading the implementation of innovative solutions for major clients. Collaborate with a dynamic team to deliver secure digital workspaces, leveraging your technical expertise a...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$162K - $228K *

Transform the Ad Tech landscape by leading cross-functional teams to ensure seamless delivery and execution of complex technology portfolios, driving strategic initiatives and fostering collaboration...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Join a team that's driving enterprise growth by managing key accounts, expanding relationships, and executing strategic plans. Leverage your expertise to enhance customer value and influence major org...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$136K - $204K *

Transform enterprise marketing by owning ABM strategy, driving pipeline growth, and executing tailored campaigns. Collaborate cross-functionally to engage key accounts and achieve revenue targets thro...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$400K *

Lead a dynamic sales team to drive adoption of innovative stroke recovery technology. Collaborate with healthcare providers to enhance patient outcomes while developing sustainable referral networks a...

Atlanta, GARemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$155K - $175K *

Lead the charge in client partnerships while driving strategic growth and team development. Utilize your expertise to deliver impactful insights and solutions in a fast-paced, evolving environment, en...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$250K - $400K *

Join a dynamic sales team to drive revenue growth and develop strategic plans. Lead a high-performance group, build client relationships, and innovate sales processes while managing a defined territor...

California, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Champion growth by leading sales strategies and building a high-impact team. Drive revenue through direct engagement with healthcare providers, transforming relationships into sustainable programs whi...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Champion strategic national accounts by leveraging multifamily expertise to drive revenue growth. Build relationships with C-suite leaders and institutional owners, developing tailored solutions that...

Tampa, FLRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $180K *

Champion the narrative in AI security communications, driving media strategy, executive visibility, and rapid response. Leverage unique insights to enhance brand reputation and engage key audiences ac...

San Francisco, CARemote

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$100K - $140K *

Accelerate your career by driving new business growth and managing enterprise client relationships. Leverage your expertise in managed sales solutions to exceed targets and optimize sales processes in...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$175K - $210K *

Lead global field operations, driving strategy and execution across sales, technical services, and partner functions. Collaborate with senior leadership to optimize pipeline management, forecasting, a...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$155K - $180K *

Join a team that's dedicated to providing comprehensive legal support across employment, commercial, and compliance matters. Collaborate with internal teams and clients while developing expertise in a...

New Jersey, USRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$134K - $230K *

Lead high-complexity strategy consulting engagements, guiding teams and developing solutions for payer clients. Serve as a trusted advisor to senior executives and drive business development efforts t...

Eden Prairie, MNRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Partner with us to build a scalable sales operations framework across the Americas, enhancing forecast accuracy and pipeline management while fostering strong relationships with field leadership and d...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$115K - $165K *

Lead the charge in driving client success and revenue growth through Professional Services sales, collaborating across teams to enhance client relationships and maximize value in the Financial Service...

CanadaRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $105K *

Drive customer success by managing accounts, achieving sales targets, and implementing RQI Portfolio solutions to enhance hospital systems, ensuring engagement and retention through meaningful relatio...

New York, NYRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $260K *

Lead and enhance multi-channel Customer Experience operations, ensuring exceptional customer satisfaction and performance metrics across Phone, Email, and Chat. Drive strategic improvements and develo...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$190K *

Transform the future of public safety as a Director of Product Management, leading a high-performing team to define and deliver innovative SaaS products. Collaborate across departments to drive produc...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$242K - $303K *

Join as the primary privacy leader to manage and enhance an enterprise-wide privacy program while navigating complex regulations. Collaborate across departments to drive compliance, innovation, and ef...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Transform sales strategies and drive revenue growth by leading a national team of Business Development Managers, fostering collaboration, accountability, and high performance across all engagements...

Colorado, USRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $160K *

Lead the charge in defining user experience strategy, managing a multi-disciplinary design team to deliver innovative, user-centered digital products while fostering collaboration and high-impact desi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate your career by leading centralized resources and programs, driving operational excellence, and fostering a quality mindset across teams. Collaborate with management to enhance patient support...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.