Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Director, Market Growth Strategy, Molecule to Market (CMC)
$185K - $256K *
Join a team that's redefining CMC strategies in life sciences. You'll engage with industry leaders, drive software adoption, and shape market narratives to enhance product lifecycle management and ope...
2 weeks ago
Sr. Consultant, Professional Services
$135K - $185K *
Elevate your career by leading the implementation of innovative solutions for major clients. Collaborate with a dynamic team to deliver secure digital workspaces, leveraging your technical expertise a...
5 days ago
Director, Technical Program Management, Ad Tech
$162K - $228K *
Transform the Ad Tech landscape by leading cross-functional teams to ensure seamless delivery and execution of complex technology portfolios, driving strategic initiatives and fostering collaboration...
1 week ago
Strategic Account Director, Key Accounts
$150K - $180K *
Join a team that's driving enterprise growth by managing key accounts, expanding relationships, and executing strategic plans. Leverage your expertise to enhance customer value and influence major org...
1 week ago
Account Based Marketing Director, Global Enterprise
$136K - $204K *
Transform enterprise marketing by owning ABM strategy, driving pipeline growth, and executing tailored campaigns. Collaborate cross-functionally to engage key accounts and achieve revenue targets thro...
1 week ago
Regional Director (Florida/Georgia)
$400K *
Lead a dynamic sales team to drive adoption of innovative stroke recovery technology. Collaborate with healthcare providers to enhance patient outcomes while developing sustainable referral networks a...
1 week ago
Strategic Account Manager - Southeast
$125K - $150K *
Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...
Reposted 4 weeks ago
Senior Account Director (Medical Affairs)
$155K - $175K *
Lead the charge in client partnerships while driving strategic growth and team development. Utilize your expertise to deliver impactful insights and solutions in a fast-paced, evolving environment, en...
Reposted 1 week ago
Director - Enterprise Sales - San Diego
$250K - $400K *
Join a dynamic sales team to drive revenue growth and develop strategic plans. Lead a high-performance group, build client relationships, and innovate sales processes while managing a defined territor...
3 weeks ago
$150K - $180K *
Champion growth by leading sales strategies and building a high-impact team. Drive revenue through direct engagement with healthcare providers, transforming relationships into sustainable programs whi...
1 week ago
Senior Director of Sales, National Accounts
$120K - $150K *
Champion strategic national accounts by leveraging multifamily expertise to drive revenue growth. Build relationships with C-suite leaders and institutional owners, developing tailored solutions that...
1 week ago
$150K - $180K *
Champion the narrative in AI security communications, driving media strategy, executive visibility, and rapid response. Leverage unique insights to enhance brand reputation and engage key audiences ac...
Yesterday
Director of Sales - Healthcare and Life Sciences
$100K - $140K *
Accelerate your career by driving new business growth and managing enterprise client relationships. Leverage your expertise in managed sales solutions to exceed targets and optimize sales processes in...
1 week ago
Senior Director, Global Field Operations
$175K - $210K *
Lead global field operations, driving strategy and execution across sales, technical services, and partner functions. Collaborate with senior leadership to optimize pipeline management, forecasting, a...
2 weeks ago
$155K - $180K *
Join a team that's dedicated to providing comprehensive legal support across employment, commercial, and compliance matters. Collaborate with internal teams and clients while developing expertise in a...
1 week ago
Director, Advisory Services - Payer Strategy and Management Consulting - Remote
$134K - $230K *
Lead high-complexity strategy consulting engagements, guiding teams and developing solutions for payer clients. Serve as a trusted advisor to senior executives and drive business development efforts t...
Reposted yesterday
Field Operations Director - AMER
$120K - $150K *
Partner with us to build a scalable sales operations framework across the Americas, enhancing forecast accuracy and pipeline management while fostering strong relationships with field leadership and d...
2 weeks ago
$115K - $165K *
Lead the charge in driving client success and revenue growth through Professional Services sales, collaborating across teams to enhance client relationships and maximize value in the Financial Service...
Reposted 4 days ago
Impact Manager, Customer Success
$100K - $105K *
Drive customer success by managing accounts, achieving sales targets, and implementing RQI Portfolio solutions to enhance hospital systems, ensuring engagement and retention through meaningful relatio...
Reposted 1 week ago
$190K - $260K *
Lead and enhance multi-channel Customer Experience operations, ensuring exceptional customer satisfaction and performance metrics across Phone, Email, and Chat. Drive strategic improvements and develo...
Reposted 4 weeks ago
$190K *
Transform the future of public safety as a Director of Product Management, leading a high-performing team to define and deliver innovative SaaS products. Collaborate across departments to drive produc...
Reposted 3 weeks ago
$242K - $303K *
Join as the primary privacy leader to manage and enhance an enterprise-wide privacy program while navigating complex regulations. Collaborate across departments to drive compliance, innovation, and ef...
Reposted 4 weeks ago
National Director for Business Development
$150K - $180K *
Transform sales strategies and drive revenue growth by leading a national team of Business Development Managers, fostering collaboration, accountability, and high performance across all engagements...
Reposted 3 weeks ago
$135K - $160K *
Lead the charge in defining user experience strategy, managing a multi-disciplinary design team to deliver innovative, user-centered digital products while fostering collaboration and high-impact desi...
2 weeks ago
$110K - $130K *
Elevate your career by leading centralized resources and programs, driving operational excellence, and fostering a quality mindset across teams. Collaborate with management to enhance patient support...
3 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.