Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Account Director - Public Sector
$250K - $325K *
Engage with government agencies to drive new business growth, leveraging strategic territory planning and consultative selling. Collaborate cross-functionally to navigate complex procurement processes...
3 weeks ago
$140K - $165K *
Lead the charge in cultivating high-impact B2B client relationships through strategic oversight, innovative marketing solutions, and dedicated account management while driving growth and profitability...
4 weeks ago
Director, Veeva RIM Business System Owner
$177K - $278K *
Partner with us to drive the strategic vision and operational excellence of our Veeva Regulatory Information Management platform, ensuring compliance and enhancing global regulatory processes through...
2 weeks ago
Director, Strategy and Transformation
$123K - $190K *
Join a team that's driving enterprise-wide transformation by modernizing operations and enhancing performance. Lead strategic initiatives across clinical and financial domains, ensuring scalable, data...
Today
$150K - $180K *
Accelerate growth by leading global partnerships with PwC and GSIs. Drive revenue through strategic relationship management, co-selling initiatives, and market expansion while collaborating with cross...
3 days ago
Director, Mainframe Systems Programming
$135K - $205K *
Lead the charge in delivering client-focused mainframe solutions. Oversee diverse projects, manage teams, and leverage strategic insights to enhance hardware and software lifecycle management while fo...
3 weeks ago
Director, Commercial Project Management
$201K - $251K *
Join us to lead cross-functional project management in a dynamic biotech environment. Drive global commercialization initiatives, ensuring alignment and execution across teams while enhancing operatio...
2 weeks ago
$150K - $180K *
Join a team that's redefining customer success by leveraging AI to enhance the post-sale journey. Lead and scale a dynamic team while driving retention and expansion for enterprise clients in a fast-p...
1 week ago
Director, Quality Engineering, Primary Care
$156K - $215K *
Unlock your potential by leading quality engineering initiatives across diverse technology portfolios. Drive automation, enhance delivery quality, and foster team growth while collaborating with cross...
Reposted 5 days ago
$110K - $130K *
Join a dynamic team to lead and manage multiple large-scale projects, collaborating with diverse stakeholders to deliver innovative software solutions in a global legal environment. Drive project succ...
4 weeks ago
Sr. Director, Strategy & Execution
$160K - $200K *
Transform the future of go-to-market strategy by leading cross-functional teams, driving execution governance, and shaping long-range plans to achieve growth objectives in a dynamic, global environmen...
3 weeks ago
$150K - $180K *
Accelerate progress at client engagement by bridging presales and post-sales strategies. Leverage data insights to enhance marketing outcomes, foster collaboration, and build strong client relationshi...
Yesterday
Director, Clinical Research and Cancer Center Advisory Services
$175K - $200K *
Drive impactful change in healthcare consulting by leveraging your expertise in clinical operations and research administration. Collaborate with executive leaders to solve complex challenges and fost...
3 weeks ago
Associate Creative Director, Copy
$150K - $170K *
Innovate creative strategies by leading diverse teams to deliver impactful communication projects, ensuring design and copy harmonize with strategic insights across various media channels...
2 weeks ago
$110K - $130K *
Join a team that's redefining product management by leading AI and automation initiatives. Drive strategic roadmaps, enhance operational efficiency, and deliver impactful solutions while collaborating...
Yesterday
$102K - $120K *
Lead the charge in driving product strategy and execution for AI applications, ensuring high-quality delivery and alignment with business outcomes. Collaborate with cross-functional teams to optimize...
3 weeks ago
Strategic Account Executive, AI Labs
$300K - $400K *
Innovate and drive new revenue by selling expert data solutions to AI labs and healthcare companies. Build relationships with technical decision-makers to enhance model training and evaluation through...
Reposted 4 weeks ago
$160K - $200K *
Lead the charge in enhancing client relationships and driving value realization for managed services. Oversee client success strategies, retention, and growth while collaborating cross-functionally to...
3 days ago
Account Director - Enterprise, Healthcare
$135K - $270K *
Unlock your potential by leading complex sales cycles in healthcare. Engage with executive stakeholders, drive new business, and create compelling value propositions. Join a collaborative team dedicat...
3 weeks ago
Manager, Client Delivery Experience (Output Solutions and Commercialization) - Remote
$105K - $163K *
Lead and manage client-facing teams to deliver high-quality card processing projects, ensuring successful implementations and client satisfaction through effective project management and strategic ove...
6 days ago
Director, Business Development
$120K - $150K *
Drive new business growth by engaging scholarly publishers, managing the sales cycle, and collaborating with teams to tailor solutions that meet client needs. Leverage industry insights and strategic...
6 days ago
Senior Director, Operational Strategy - Oncology
$160K - $200K *
Lead the charge in developing competitive oncology strategies, ensuring client needs are met through collaboration and expertise. Drive business development and enhance client relations while overseei...
4 weeks ago
$100K - $120K *
Partner with us to drive growth in mid-tier accounts, enhancing revenue retention through upselling and collaboration. Lead strategic conversations, manage expansion pipelines, and ensure client succe...
2 weeks ago
Vice President, Industrial Brokerage
$150K - $180K *
Help us expand our industrial brokerage presence in Southern Connecticut and Upstate New York. Leverage your expertise to build client relationships, deliver market insights, and collaborate with a dy...
2 weeks ago
Director, Trade and Distribution
$203K - $280K *
Empower your career by leading U.S. trade and distribution strategies in oncology and rare diseases. Drive operational excellence and partner with cross-functional teams to ensure product availability...
2 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.