Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$120K - $200K *
Drive account growth by managing client relationships and fostering strategic partnerships. This dynamic role engages with clients, executing sales strategies to expand product adoption while ensuring...
Reposted yesterday
Director of Revenue Operations
$150K - $210K *
Shape the future of our revenue operations by optimizing strategies, driving cross-team collaboration, and ensuring sustainable growth through data-driven insights and accountability across all GTM fu...
1 month ago
Associate Director, Project Management
$117K - $189K *
Pioneer global Orexin development programs by driving project management efforts. Partner with the Global Team Leader to oversee cross-functional teams, manage critical activities, and ensure project...
Reposted 3 days ago
Supervisor, Program Management
$80K - $95K *
Join a team that's dedicated to operational excellence and employee development. As a Supervisor, you'll lead daily operations, manage performance, and ensure compliance while fostering a collaborativ...
1 week ago
$80K - $95K *
Drive revenue growth by managing key customer accounts and expanding market share in the envelope manufacturing sector. Leverage industry expertise and relationship-building skills to deliver tailored...
3 weeks ago
Director, Business Applications
$120K - $145K *
Transform the future of business applications by leading strategy, delivery, and operations. Collaborate with multidisciplinary teams to enhance core processes and drive value through effective system...
1 week ago
Associate Creative Director, Digital Design
$125K - $172K *
Shape the future of digital experiences by leading creative direction for marketing campaigns and branding initiatives. Collaborate across teams to deliver innovative, high-quality assets that resonat...
3 weeks ago
Associate Creative Director, Digital Design
$114K - $205K *
Create innovative marketing campaigns by leading a dynamic team of designers. Drive the creative vision across multiple platforms, ensuring high-quality visuals that align with brand strategy and maxi...
Reposted 4 weeks ago
Director, Consulting & Advisory Alliances, North America
$150K - $170K *
Join a team that's expanding strategic partnerships with consulting firms to enhance supply chain solutions. Drive growth through collaboration, relationship management, and innovative go-to-market st...
Today
Senior Manager, Project Controls, Project & Development Services
$148K - $175K *
Elevate your career by providing strategic oversight of project controls, balancing technical leadership with client advisory support. Mentor teams and influence delivery models while contributing to...
2 weeks ago
VP, Group Director, Integrated Production
$150K - $180K *
Join a team that's redefining Integrated Production excellence. Lead diverse creative projects, inspire talent, and drive innovative solutions while ensuring timely delivery and budget adherence for h...
1 week ago
Strategic Client Success Manager
$110K - $130K *
Empower customer success by managing strategic accounts, driving growth, and ensuring satisfaction. Build relationships, analyze data, and collaborate cross-functionally to exceed goals and mitigate r...
3 weeks ago
$150K - $175K *
Accelerate growth through strategic demand generation and integrated marketing campaigns. Collaborate with Sales and Product teams to optimize the pipeline, drive revenue, and enhance customer engagem...
3 weeks ago
Senior Project Manager, Enterprise Client
$121K - $170K *
Lead the execution of Workplace Office Space Fit-Out projects, ensuring design integration and adherence to standards. Collaborate with clients and teams to manage construction activities, budgets, an...
4 weeks ago
DIRECTOR, WORKFORCE DEVELOPMENT
$144K - $245K *
Lead the design and execution of workforce development programs, ensuring compliance and timely deliverables. Collaborate across teams and stakeholders to create scalable systems that enhance healthca...
4 weeks ago
$135K - $160K *
Lead the strategic design and management of comprehensive benefits programs, ensuring alignment with employee needs and company objectives. Drive innovation and compliance while enhancing employee eng...
Today
Senior Manager, Lease Administration
$110K - $130K *
Unlock your potential by leading complex lease administration transitions. Drive strategy, ensure compliance, and enhance operational efficiency while collaborating with clients and cross-functional t...
Yesterday
$115K - $140K *
Drive brand strategy and integration by translating insights into actionable plans. Collaborate with cross-functional teams to deliver compelling narratives and creative briefs while managing workstre...
Today
Director, Endowments & Foundations
$150K - $175K *
Transform the future of nonprofit investment strategies by leading client engagement, business development, and team coordination. Drive growth and enhance service delivery for a diverse portfolio of...
2 weeks ago
Director, Audience Intelligence Products| US: Remote
$150K - $159K *
Lead the charge in transforming audience intelligence through innovative product strategies, enhancing consumer insights and data-driven solutions for brands and partners while ensuring privacy and co...
Yesterday
$90K - $140K *
Join a team that's driving project success by leading technical initiatives, resolving complex challenges, and aligning outcomes with client objectives. Your expertise will enhance profitability and o...
1 week ago
Senior Director, Exposure & Vulnerability Management
$180K - $240K *
Shape the future of enterprise security by leading vulnerability management initiatives. Drive strategy, execution, and collaboration across teams to enhance risk reduction and improve security outcom...
2 weeks ago
$250K - $325K *
Accelerate your career by leading strategic communications and public policy initiatives that shape the future of AI identity and accountability. Drive visibility, influence industry narratives, and b...
Today
Director, Provider Compensation
$138K - $221K *
Transform provider compensation strategies by leading innovative, compliant programs that align with organizational goals and industry standards, while managing a dedicated team and ensuring effective...
Today
$119K - $142K *
Join a team that's redefining digital operations by leading strategic initiatives, enhancing customer experiences, and driving growth in a fast-paced environment. Shape the future of MODAL Digital whi...
3 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.