Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$100K - $120K *
Drive the development and execution of impactful experiential events for senior manufacturing leaders, focusing on emerging technologies and industry trends. Collaborate cross-functionally to create e...
3 weeks ago
$150K - $180K *
Drive the future of portfolio management by leading AI-enabled product strategies. Collaborate across teams to transform insights into actionable decisions, ensuring customer success and product adopt...
3 weeks ago
Product Director, Institutional Solutions
$126K - $168K *
Lead the charge in shaping and executing product strategy for B2B learning solutions, driving innovation and market impact while collaborating with cross-functional teams to deliver high-quality produ...
2 weeks ago
Director of Business Process Excellence
$155K - $205K *
Champion process excellence by optimizing workflows and driving cross-functional improvements. Collaborate with teams to enhance operational efficiency, reduce costs, and elevate service quality throu...
3 weeks ago
Director, Healthcare Consulting Services
$149K - $224K *
Lead the charge in transforming healthcare solutions by overseeing the entire implementation lifecycle, ensuring quality standards, and driving customer adoption through effective education and suppor...
3 weeks ago
$160K - $201K *
Lead the charge in shaping and evolving a global web ecosystem, overseeing strategy, operations, and governance to deliver high-performing digital experiences that drive engagement and business growth...
2 weeks ago
Director, Digital Systems & Strategic Growth
$140K - $180K *
Transform the digital manufacturing landscape by driving sales growth and market expansion. Collaborate across teams to develop strategies, support federal opportunities, and enhance customer value th...
1 week ago
VP, Sales - Global Client Services
$120K - $140K *
Transform global client relationships by driving revenue growth and strategic account management. Collaborate with C-suite executives to connect workplace culture and employee experience to measurable...
Today
Director, Mid-Enterprise Sales, Tri-State
$325K - $375K *
Drive revenue growth by leading a high-performing sales team in the Mid-Enterprise segment. Shape strategies for customer acquisition and market penetration while fostering relationships and collabora...
3 weeks ago
$125K - $150K *
Drive the global strategy and execution of technology partnerships, enhancing revenue through active ecosystem engagement. You'll lead initiatives with top partners to boost joint go-to-market efforts...
1 month ago
$132K - $199K *
Lead the charge in driving Professional Services sales and client success within the US Public Sector, collaborating across teams to maximize revenue, enhance client relationships, and ensure successf...
Today
Executive Director of Expansion-Canada
$110K - $130K *
Drive strategic growth and development initiatives, enhancing sales and client relationships while leading a dedicated team to achieve organizational goals and ensure operational excellence in a dynam...
3 weeks ago
Director of Sales, Global Account Management
$150K - $180K *
Drive growth by leading the global account management team to enhance post-sale customer experiences and maximize revenue through renewals and upsells, utilizing data-driven strategies and collaborati...
1 month ago
$165K - $185K *
Unlock your potential by leading integrated facilities management for a pharmaceutical portfolio. Drive operational excellence, manage budgets, and foster strong client relationships while overseeing...
1 week ago
Director, Marketing Operations
$150K - $180K *
Lead the charge in optimizing marketing operations to drive developer adoption, pipeline growth, and revenue. Oversee systems, processes, and insights while collaborating with cross-functional teams t...
2 weeks ago
$150K - $180K *
Join a dynamic team to lead strategic account services, driving revenue growth and client satisfaction through innovative pharmaceutical marketing initiatives while mentoring and developing talent wit...
2 weeks ago
$104K - $130K *
Join a team that's driving project success in mission-critical environments. As a Project Manager, you'll oversee design and construction phases, manage stakeholder relations, and ensure project profi...
3 weeks ago
Director, GTM Planning & Compensation
$207K - $311K *
Shape the future of our global GTM strategy by leading capacity planning, territory design, and incentive structures, driving growth and operational excellence across Sales and Customer Success framew...
4 weeks ago
$149K - $248K *
Champion client engagement and operational excellence by managing consulting teams, driving quality standards, and fostering relationships within Military Health Systems. Lead new business development...
2 weeks ago
$220K - $280K *
Lead the charge in medical strategy excellence, overseeing team growth and client relationships while translating complex medical insights into actionable brand strategies across diverse therapeutic a...
4 days ago
Director, Client Service / Technical Customer Support
$102K - $125K *
Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...
2 weeks ago
$200K - $400K *
Unlock your potential as a strategic leader, driving enterprise account growth and fostering deep client relationships. Collaborate cross-functionally to align commercial strategies with client object...
3 weeks ago
Director, Marketing Process & Technology
$200K - $352K *
Shape the future of marketing compliance by leading automation initiatives, overseeing review processes, and driving collaboration across teams. This hands-on role combines strategic oversight with di...
3 weeks ago
Associate Director, Paid Social
$96K - $135K *
Elevate your career as a strategic leader in paid social, driving growth through innovative strategies and high-performing teams. Leverage your expertise to optimize complex campaigns and foster colla...
2 days ago
$150K - $180K *
Lead the charge in transforming partner data operations and integrations, ensuring efficient case resolution and proactive partner enablement. Drive automation, establish standards, and foster a produ...
2 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.