Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$130K - $260K *

Lead the charge in shaping technical strategy and delivering secure Microsoft 365 and AI capabilities. Collaborate across teams to translate complex business needs into robust solutions while mentorin...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $260K *

Join a team that's shaping the future of Microsoft 365 and AI solutions. Lead architecture and engineering efforts, translating complex needs into secure, scalable platforms while mentoring cross-func...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$152K - $205K *

Join a team that's designing and operating secure, scalable platform infrastructure for critical digital assets. Leverage your SRE expertise to enhance reliability, performance, and security across hy...

San Francisco, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$89K - $166K *

Engage with clients to design and deploy advanced analytics solutions using Looker and GCP. Collaborate with stakeholders to enhance data-driven decision-making and build scalable, self-service analyt...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$125K - $160K *

Join a team that's redefining data solutions by leading technical sales efforts, collaborating with Account Managers, and driving customer success through innovative data architecture and tailored dem...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$212K - $265K *

Join us to lead a high-performing software development team, driving innovation in AI and cloud operations. Collaborate with executives to scale services and enhance product architecture, ensuring imp...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$152K - $221K *

Develop innovative AI-driven solutions by collaborating with cross-functional teams. Lead technical relationships with clients, ensuring seamless integration of geospatial technology to solve real-wor...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Reimagine enterprise security by harnessing AI technology. Collaborate with teams to architect cutting-edge security solutions, drive onboarding processes, and analyze threat data, ensuring client suc...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Innovate by leveraging your technical expertise to drive AI security solutions, effectively collaborating with enterprise teams. Support clients in seamless API integration while delivering compelling...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $250K *

Bellota Labs is seeking a Senior/Principal DevOps Engineer to shape the architecture and development of their innovative gaming platform, ClubWPT Gold. This role involves managing DevOps tools, automa...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Analyze customer health metrics and trends to enhance satisfaction and retention. Collaborate with cross-functional teams to drive proactive solutions and improve customer experiences, ensuring succes...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$179K - $210K *

Transform the quality assurance landscape by leading testing initiatives for mobile and web applications, ensuring robust functionality and user experience through innovative test strategies and autom...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$320K - $405K *

Transform the future of data center engineering by resolving on-site technical issues, collaborating with contractors, and ensuring project success through effective problem-solving and communication...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Partner with us to enhance customer satisfaction by providing expert support, troubleshooting technical issues, and delivering effective solutions that elevate the overall customer experience in a dyn...

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Deliver exceptional customer support by troubleshooting issues, providing technical expertise, and enhancing the overall customer experience. Join a dedicated team focused on ensuring satisfaction and...

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Empower exceptional customer satisfaction by troubleshooting issues, providing technical expertise, and delivering solutions that enhance the overall customer experience in a dynamic support environme...

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Unlock potential by delivering exceptional customer support and technical expertise. Play a key role in troubleshooting and enhancing the customer experience through effective issue triaging and solut...

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Champion exceptional customer satisfaction by troubleshooting issues, providing technical expertise, and delivering effective solutions to enhance the overall customer experience in a dynamic support...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Transform customer experiences by providing expert support, troubleshooting issues, and delivering effective solutions. Play a key role in enhancing satisfaction through technical expertise and proact...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Join our team to enhance customer satisfaction by providing expert support, troubleshooting issues, and delivering effective solutions. This role is essential in ensuring a seamless customer experienc...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Unlock potential by delivering exceptional customer support and technical expertise. Play a key role in troubleshooting and enhancing the customer experience through effective issue triaging and solut...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$127K - $236K *

Drive the development of cutting-edge AI systems that transform expert solutions across legal, tax, and compliance sectors. Collaborate with cross-functional teams to innovate and scale enterprise-gra...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$93K - $150K *

Optimize infrastructure and CI/CD pipelines to empower engineering teams in delivering AI-powered products efficiently. Collaborate closely with product and data engineers, leading projects from incep...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$205K - $261K *

Lead the charge in building and mentoring a high-performing engineering team, driving project execution and fostering collaboration across departments to enhance user experiences and deliver innovativ...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$171K - $286K *

Transform your leadership skills by guiding a diverse team to deliver high-quality software solutions. Collaborate with stakeholders to prioritize projects and enhance team performance while navigatin...

Toronto, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.