Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$130K - $261K *

Shape the future of cloud-native platforms by leading design, implementation, and operation of secure, scalable solutions. Drive engineering excellence, mentor teams, and ensure compliance while remai...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $200K *

Transform customer experiences by providing technical expertise and solutions. Collaborate with sales and engineering teams to deliver impactful product demonstrations and address technical challenges...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Join a team that's transforming healthcare by building innovative software solutions. In this hands-on, full-stack role, you'll collaborate with cross-functional teams to deliver impactful features th...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$170K - $250K *

Elevate your career by leading key initiatives, architecting scalable services, and designing data-intensive applications in a dynamic environment. Collaborate with cross-functional teams to drive inn...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$126K - $180K *

Join a team that's redefining technical consulting for advertising clients. You'll lead cross-functional teams to deliver innovative solutions, optimize platform performance, and enhance partner relat...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$147K - $210K *

Drive innovation in mapping technology by developing advanced software solutions and implementing GenAI techniques. Collaborate with cross-functional teams to enhance user experiences and solve comple...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$207K - $300K *

Unlock the potential of large-scale systems by combining software and systems engineering to enhance reliability, performance, and automation in a dynamic environment focused on continuous improvement...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$221K - $235K *

Join our team to design and implement large-scale product features, focusing on security and performance. Collaborate with cross-functional teams to deliver reliable, maintainable code while enhancing...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$208K - $234K *

Drive the growth of Honeycomb Private Cloud by leading a senior engineering team, enhancing customer relationships, and ensuring operational excellence across multiple engineering domains. Collaborate...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$71K - $109K *

Engage with enterprise customers as a Senior Technical Support Specialist, providing expert guidance on complex compliance workflows and integrations. Drive resolution of critical issues while ensurin...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Empower providers by developing seamless software solutions for GPU cluster onboarding, ensuring automated readiness checks and insightful reporting. Collaborate with teams to enhance operational effi...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Optimize provider onboarding and cluster management through automated solutions. Collaborate with teams to enhance data pipelines and deliver actionable insights, ensuring seamless operations and impr...

San Francisco, CARemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$267K - $297K *

Accelerate progress at the forefront of edge infrastructure, enhancing performance, reliability, and security. Lead initiatives, collaborate across teams, and drive technical excellence in a complex...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$267K - $297K *

Champion the evolution of edge infrastructure, enhancing performance, reliability, and security while leading a team of engineers to drive innovation and collaboration across multiple stakeholders in...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Join a team that's transforming scientific data into actionable insights. Collaborate with scientists in lab environments, prototype solutions, and enhance workflows to deliver real value to partners...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$143K - $194K *

Transform the cloud landscape by designing and developing scalable systems for Elastic Load Balancing, ensuring high availability and performance for millions of global users while collaborating with...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Unlock potential by designing and developing scalable, data-intensive software solutions. Collaborate with cross-functional teams to enhance performance and drive innovation in a fast-paced environmen...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$248K - $282K *

Pioneer the future of data infrastructure by leading modernization efforts, enhancing performance, and building scalable services. Collaborate with cross-functional teams to ensure reliability and eff...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$93K - $126K *

Join a dynamic team to develop innovative software solutions that enhance healthcare experiences. Collaborate across departments to deliver high-quality applications, ensuring efficient coding, testin...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $126K *

Join our mission to enhance healthcare by developing innovative software solutions. Collaborate in a dynamic team to design, build, and maintain applications that simplify health journeys for our memb...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $126K *

Empower healthcare innovation by developing and maintaining software solutions. Collaborate across teams to enhance application systems, ensuring efficient delivery and support for our members' health...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $126K *

Partner with us to develop innovative software solutions that enhance customer acquisition. Collaborate with cross-functional teams to solve complex business challenges while advancing your career in...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $126K *

Build innovative software solutions that enhance healthcare experiences. Collaborate across teams to develop, test, and maintain applications, ensuring seamless integration and user satisfaction in a...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $126K *

Innovate and contribute to the development of healthcare applications, enhancing user experiences through programming, debugging, and system testing in a collaborative environment focused on improving...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $126K *

Drive innovation in healthcare technology by developing and maintaining applications that enhance user experiences. Collaborate across teams to deliver efficient solutions, ensuring seamless integrati...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.