Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$135K - $160K *
Join a team that's redefining productivity by building AI-driven back-end systems. You'll design and operate high-throughput services, tackle complex scaling challenges, and collaborate across product...
3 days ago
$178K - $246K *
Transform your career by managing Finance systems and applications, ensuring seamless operations and enhancements. Collaborate with cross-functional teams to resolve issues and drive improvements in r...
6 days ago
Principal Full Stack Software Engineer (P60) — Growth
$174K - $273K *
Transform your career by leading innovative full stack solutions that bridge frontend and backend systems. Drive growth engineering initiatives while mentoring teams and ensuring operational excellenc...
Yesterday
$80K - $95K *
Champion technical excellence by leading enterprise-level deployment and integration of Access Control and Video Management Systems. Collaborate with project teams to ensure quality installations and...
Yesterday
Technical Customer Support Engineer
$80K - $90K *
Join a team that's dedicated to delivering exceptional technical support for complex technologies, ensuring global customer satisfaction and product quality through collaborative troubleshooting and i...
Reposted 2 weeks ago
Software Development Engineer, Leo Telemetry Platform
$143K - $194K *
Unlock your potential by developing mission-critical software systems that ensure high reliability and performance for satellite telemetry data processing and monitoring. Collaborate with a dynamic te...
5 days ago
Senior Software Engineer, Product
$200K - $400K *
Transform customer experiences by designing and building robust systems for configuring, training, and monitoring AI agents, ensuring usability for non-technical teams while maintaining powerful funct...
2 weeks ago
Senior Software Engineer, Applied AI
$165K - $226K *
Transform the future of identity operations by building reliable autonomous agents. Collaborate with a dynamic team to enhance AI software, ensuring quality and efficiency for over 20,000 customers wh...
2 weeks ago
$81K - $104K *
Join a dynamic team as a Senior Event Support Engineer, providing top-tier AV support for high-profile events. Ensure seamless operation of advanced AV systems, delivering exceptional experiences in e...
3 days ago
Principal Customer Success Engineer - TOLA
$220K - $240K *
Elevate your career by leading strategic customer relationships in data security. Drive enterprise-wide programs, influence executive stakeholders, and ensure value realization through effective gover...
4 weeks ago
Support Engineer (Lab Support and Mechanical Engineering)
$86K - $130K *
Empower innovation by providing hands-on mechanical and lab support for post-silicon validation, ensuring seamless operation and integration of hardware systems while collaborating with cross-function...
3 weeks ago
Product Support Solutions Developer
$127K - $191K *
Create and optimize custom support tools and AI-driven solutions to enhance operational efficiency, streamline workflows, and elevate customer satisfaction in a dynamic support environment...
2 weeks ago
Product Support Solutions Developer
$127K - $191K *
Drive operational efficiency by developing custom tools and AI solutions for customer support. Collaborate across teams to enhance workflows, optimize systems, and elevate customer satisfaction throug...
2 weeks ago
Production Systems Engineer, Edge
$150K - $180K *
Lead the technical direction for edge hardware systems, mentoring engineers and driving initiatives that enhance fleet sustainability and multi-vendor integration. Collaborate across teams to ensure o...
2 weeks ago
$80K - $95K *
Transform your career by providing essential IT support, resolving end-user issues, managing collaboration tools, and enhancing office technology. Join a dynamic team dedicated to improving user exper...
3 days ago
Forward Deployed Engineer (FDE) (Mid/Senior Level)
$97K - $316K *
Help us drive impactful AI solutions as a Forward Deployed Engineer, collaborating with teams to design, deploy, and optimize cutting-edge agentic systems in real enterprise environments, making measu...
Reposted 1 week ago
Forward Deployed Engineer (FDE) (Mid/Senior Level)
$88K - $287K *
Transform enterprise environments by developing AI-powered solutions with a focus on real code and measurable impacts. Collaborate closely with strategists and engineers in a dynamic setting, deliveri...
Reposted 1 week ago
Forward Deployed Engineer (FDE) (Mid/Senior Level)
$97K - $316K *
Lead the charge in developing AI-driven solutions that impact large enterprises. Collaborate with customer-facing strategists, tackling end-to-end technical components while delivering measurable busi...
Reposted 1 week ago
Senior Engagement Manager, AWS ProServe
$153K - $207K *
Lead the charge in delivering complex AWS cloud solutions, bridging technical expertise with project leadership. Ensure alignment with business outcomes while managing risks and driving technical stra...
Reposted 2 weeks ago
Technical Support Engineer 2 - AI Networking
$74K - $96K *
Shape the future of AI Networking solutions by resolving complex issues for global enterprise customers. Collaborate with internal teams to drive quality and ensure operational excellence within Cloud...
Reposted 1 week ago
Technical Support Engineer 2 - AI Networking
$74K - $96K *
Unlock your potential by resolving complex AI Networking solutions for global enterprise customers. Ensure top-tier support in connectivity, cloud, and computing environments while collaborating acros...
Reposted 1 week ago
Software Development Engineer , Ads Data Manager
$158K - $213K *
Develop innovative solutions that enhance Amazon Marketing Cloud's partner ecosystem, leveraging massive-scale streaming, machine learning, and cloud-native technologies to deliver seamless integratio...
2 weeks ago
$147K - $206K *
Champion innovation by designing and optimizing scalable platform infrastructure and services. Collaborate with cross-functional teams to enhance enterprise applications and ensure reliability, securi...
1 week ago
Senior Director, Product Management, Chrome Developer and Ecosystem
$336K - $467K *
Elevate your career by leading product strategy for innovative web platforms. Collaborate with cross-functional teams to drive developer success and shape the future of AI-enhanced browsing experience...
3 days ago
Software Development Manager, GTM AI Tooling, Specialist Technology Team
$184K - $250K *
Lead a high-impact engineering team to develop AI-driven solutions that transform AWS Go-To-Market strategies, enhancing sales plays and user experiences through innovative agentic systems and advance...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.