Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$85K - $105K *

Inspire excellence by leading a team of Service Engineers to optimize and enhance physical security systems. Drive technical solutions, mentor staff, and ensure exceptional client experiences through...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$77K - $176K *

Explore a dynamic role managing AWS environments, enhancing infrastructure performance, and mentoring teams. Leverage your CloudOps expertise to drive improvements and ensure security in mission-criti...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$144K - $216K *

Lead the charge in hardware integration and characterization of metrology sub-systems, ensuring design requirements are met while collaborating with cross-functional teams and contributing to high-per...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $190K *

Empower customer success by architecting innovative software solutions that enhance user experiences. Collaborate with cross-functional teams to drive impactful projects and leverage AI technologies f...

Burnaby, BCIn-Person

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$158K - $232K *

Unlock potential by developing high-scale, fault-tolerant systems that empower users to automate business processes without coding. Collaborate with cross-functional teams to deliver robust solutions...

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $125K *

Transform the customer experience by developing and supporting innovative, high-performance mapping solutions across multiple platforms, ensuring reliability and scalability in a collaborative Agile e...

4 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$207K - $300K *

Lead the AI transformation strategy for Cloud SDK Client Libraries, enhancing product capabilities and internal workflows. Collaborate across teams to optimize SDK development and empower engineers to...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $140K *

Champion secure software delivery by enhancing CI/CD pipelines with AI-driven security tools. Collaborate with teams to automate security controls, remediate vulnerabilities, and strengthen applicatio...

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$101K - $182K *

Accelerate operational excellence by managing Kubernetes environments, driving automation, and enhancing security. Collaborate with cross-functional teams to ensure reliable, scalable, and resilient a...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$147K - $210K *

Join a team that's redefining software development by writing innovative code, reviewing peer contributions, and troubleshooting complex systems to enhance product quality and performance...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$182K - $273K *

Transform infrastructure automation and CI/CD practices as a Principal Engineer, leading the charge in optimizing workflows and enhancing operational excellence across multi-cloud environments and bar...

2 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$182K - $273K *

Join us to lead infrastructure automation and CI/CD practices, driving operational excellence across multi-cloud environments. You'll mentor engineers, optimize workflows, and ensure high availability...

3 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$180K - $235K *

Join a team that's shaping the future of AI by building innovative software solutions that enhance collaboration and knowledge sharing. Collaborate across disciplines to deliver high-quality, scalable...

Today

  •   Less than 5 years exp.  •   Information Technology

$149K - $235K *

Innovate high-quality AI experiences by collaborating across teams to enhance product quality and user trust. Drive adoption and growth through scalable solutions, while mentoring peers and improving...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in developing custom solutions by collaborating with engineers and clients, translating needs into impactful designs, and delivering full-stack applications in a fast-paced environment...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Join our dynamic team to develop custom solutions that enhance customer experiences. Collaborate with engineers and clients to create impactful applications using monday.com’s API and frameworks, driv...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$191K - $239K *

Elevate consumer experiences by driving AI innovations and technical direction across engineering teams, enhancing high-traffic services for millions. Mentor talent, establish best practices, and deli...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$67K - $96K *

Advance your career as a Software Engineer, collaborating in Agile teams to design, develop, and deploy innovative software solutions that enhance learning and research across diverse fields...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $140K *

Engineer robust Hyperion infrastructure solutions, ensuring seamless operations and support. Collaborate on enhancements, provide on-call troubleshooting, and maintain cloud-integrated systems to driv...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$121K - $218K *

Champion the development and enhancement of Akamai's custom Linux kernel, ensuring performance, reliability, and security. Collaborate with global teams to innovate and automate solutions for our Clou...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Accelerate your career by leading large-scale, cross-functional programs in data and AI. Drive execution, manage dependencies, and influence strategy while collaborating with engineering and product t...

Vancouver, BCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $168K *

Empower our teams by building innovative internal products and automations that enhance operational efficiency. Collaborate closely with leadership to drive impactful solutions and streamline processe...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$83K - $127K *

Join a dynamic team to enhance customer success through technical expertise in software solutions, focusing on endpoint security and service delivery. Collaborate with clients to implement and optimiz...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $127K *

Shape the future of customer success by implementing HP's software solutions, focusing on DEX and endpoint security. Collaborate with clients to enhance their experience and drive value through strate...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $194K *

Transform secure cloud infrastructure by designing and operating EC2 control-plane services in air-gapped regions. Collaborate with a dedicated team to enhance automation and ensure high-quality softw...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.