Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
Technical Client Success Specialist
$70K - $110K *
Lead the charge in ensuring an exceptional client experience by bridging communication between internal teams and clients, fostering strong relationships, and proactively addressing client needs while...
3 weeks ago
System Engineer, Platform Operations: HaloPSA
$90K - $120K *
Innovate and enhance platform operations as a technical expert, driving implementation and administration of HaloPSA. Collaborate with teams to streamline processes, improve visibility, and ensure sea...
2 days ago
Senior Project Manager - 100% Remote
$110K - $130K *
Transform complex enterprise technology programs by leading cloud, data, and analytics initiatives. Collaborate with cross-functional teams to deliver best-in-class project outcomes using Agile method...
3 weeks ago
Automotive Dealer Activation Manager
$90K - $105K *
Unlock potential by leading dealer activations and training, ensuring seamless onboarding and operational success. Collaborate with teams to drive adoption, enhance workflows, and deliver value quickl...
2 days ago
$120K - $145K *
Lead the charge in defining and executing a comprehensive value stream vision, driving cross-industry adoption through innovative workflows and AI-enabled experiences, while collaborating with industr...
Today
Teamcenter Infra Administrator
$73K - $102K *
Transform ERP solutions by customizing modules, integrating features, and ensuring compliance. Collaborate with stakeholders to gather requirements and enhance system performance while maintaining doc...
2 weeks ago
Strategic Account Manager - Aerospace - (Washington DC Area) - Remote, USA
$110K - $130K *
Drive growth and retention for a defined portfolio of enterprise accounts, ensuring proactive renewals and identifying expansion opportunities. Collaborate with stakeholders to enhance customer value...
6 days ago
$91K - $163K *
Take ownership of large-scale, cross-functional projects, driving alignment and execution across teams. Influence strategic decisions while managing risks and ensuring operational excellence to delive...
Today
Program Manager, AI Enablement
$190K - $210K *
Lead the charge in strategic AI initiatives, coordinating cross-functional teams to drive program success. Utilize your program management expertise to align priorities, manage risks, and enhance AI c...
1 week ago
Program Manager - Released Products
$95K - $115K *
Unlock project potential as a Program Manager, leading cross-functional teams to enhance released products, drive strategic initiatives, and ensure alignment with organizational goals in a dynamic, re...
3 weeks ago
$143K - $205K *
Drive your career forward by leading a high-performing team of threat hunters and MDR specialists. You'll enhance customer relationships and operational excellence while translating complex security i...
3 weeks ago
Senior Manager IT Infrastructure
$124K - $211K *
Lead the charge in shaping and optimizing enterprise IT infrastructure services, ensuring security, reliability, and continuous improvement across cloud and on-premises environments while developing a...
2 weeks ago
MSP Sales Specialist, Workspace Security
$148K - $214K *
Grow your career by driving MSP revenue growth through strategic partnerships, developing joint business plans, and executing go-to-market strategies. Collaborate cross-functionally to expand market p...
6 days ago
Manager, Commercial Excellence-Installation Programs
$125K - $171K *
Join a team that's focused on driving financial optimization and transforming commercial strategies. Lead efforts in budget management, contract performance, and risk mitigation while collaborating ac...
3 weeks ago
Sr. People Operations Specialist
$80K - $100K *
Empower People Operations by optimizing processes across the employee lifecycle. Collaborate cross-functionally to enhance efficiency, drive improvements, and maintain high-quality HR services while s...
2 weeks ago
$125K - $135K *
Elevate operational excellence by managing complex programs and customer relationships. Drive innovative solutions, optimize processes, and enhance service delivery while mentoring teams and influenci...
Yesterday
$100K - $110K *
Solve complex production challenges and ensure system stability as a key technical support resource. Collaborate cross-functionally to enhance customer satisfaction through effective incident manageme...
3 weeks ago
AI Strategy & Deployment Director
$150K - $180K *
Lead the charge in driving customer success and retention by managing client portfolios, optimizing workflows, and delivering tailored AI solutions. Collaborate with sales leaders to enhance business...
1 week ago
$88K - $154K *
Join a dynamic team as a Document Control Supervisor, overseeing document management for construction and engineering projects. Drive process improvements, ensure compliance, and support project teams...
2 weeks ago
DAI Data Integration/Replication Engineer
$75K - $158K *
Shape the future of federal data integration by leveraging Oracle EBS expertise to create actionable insights and advanced dashboards. Collaborate with cross-functional teams and enhance government da...
Reposted 1 week ago
$110K - $130K *
Empower client success by leading implementation activities for a cutting-edge platform. You will drive onboarding, training, and cross-functional collaboration to ensure high-quality deployments alig...
1 month ago
$150K - $180K *
Unlock potential by owning and expanding strategic global accounts, driving aggressive growth targets while collaborating with dedicated teams to establish long-term relationships and comprehensive ac...
2 days ago
Customer Onboarding Operations Manager
$100K - $120K *
Transform customer activation by leading operational readiness and training coordination. Manage a team to streamline onboarding processes and enhance productivity, ensuring customers reach their init...
Reposted today
Technical IBM Mainframe Applications/Systems Analyst
$75K - $105K *
Optimize mainframe systems as a key analyst, ensuring stability and performance of IBM z/OS environments. Collaborate with teams to troubleshoot issues and maintain critical applications, while enhanc...
Yesterday
$75K - $127K *
Unlock the potential of SAP Integration solutions by designing, developing, and supporting innovative software systems for improved data exchange and functionality, ensuring alignment with project spe...
4 weeks ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.