Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$165K - $185K *

Lead the execution of AI-enabled clinical informatics initiatives, focusing on Ambient AI Scribe capabilities. Drive program delivery, align stakeholders, and enhance clinical workflows to improve hea...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$100K *

Join a team that's managing environmental projects, ensuring quality and compliance while mentoring junior staff and driving business development efforts in the oil and gas sector...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$78K - $113K *

Join us to lead the Professional Coding Operations team, ensuring accurate coding practices and compliance. Collaborate with stakeholders, mentor staff, and drive improvements in coding efficiency and...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $297K *

Redefine the digital workplace by leading the design and governance of Microsoft 365 solutions, ensuring strategic alignment, security, and innovation across the enterprise. Collaborate with cross-fun...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in managing high-impact data center construction projects, overseeing timelines, budgets, and stakeholder collaboration to ensure operational success from inception to completion...

Texas, USRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Drive strategic initiatives by leading cross-functional projects that enhance operational performance and ensure successful execution across the organization. Facilitate collaboration and embed best p...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$145K - $178K *

Lead the charge in driving strategic growth for hyperscale and silicon design customers. Own global account strategy, manage complex negotiations, and coordinate cross-functional teams to deliver inno...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $125K *

Lead and develop a high-performing Solution Consulting team, driving strategic engagements and delivering impactful product demonstrations to agency and brokerage clients. Collaborate cross-functional...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by driving strategic growth within enterprise accounts. Lead cross-functional teams to manage client relationships, develop account strategies, and identify new opportunities, ensurin...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Help us enhance federal human capital operations through independent analysis, strategic recommendations, and effective program delivery. Collaborate on data-driven insights to improve efficiency and...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Healthcare

$165K - $185K *

Shape the future of cloud management by leading a dynamic team in delivering VMware by Broadcom solutions. Drive technical excellence, mentor talent, and ensure high-quality service delivery for enter...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $220K *

Elevate your career by leading complex programs that enhance secure operations. Collaborate with cross-functional teams to drive strategic initiatives, ensuring high-quality delivery and operational e...

Bentonville, ARRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Join a dynamic team where you'll lead complex technical programs, align cross-functional goals, and drive operational excellence. Bring your skills in program management, system design, and stakeholde...

Bentonville, ARRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$103K - $197K *

Champion IT change governance by coordinating complex software releases, assessing risks, and ensuring deployment readiness across teams. Drive improvements in change processes while maintaining produ...

San Antonio, TXRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Contribute to impactful projects by evaluating business processes, analyzing data, and implementing solutions. Collaborate with cross-functional teams to ensure project success and drive continuous im...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform your career by leading Workforce Intelligence initiatives that drive actionable insights across Customer Excellence. Collaborate with cross-functional teams to enhance performance and operat...

Tennessee, USRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$165K - $248K *

Lead enterprise-scale operations for cloud services, ensuring performance and customer satisfaction. Drive a multidisciplinary team, manage service transitions, and leverage data-driven metrics to enh...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $118K *

Shape the future of water and wastewater infrastructure by leading environmental assessments, managing project teams, and collaborating with stakeholders to ensure effective capital planning and risk...

Brampton, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Transform global operations as an Internal Audit Manager, driving financial and compliance audits. Collaborate with teams worldwide, ensuring robust controls and process improvements while thriving in...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Shape the future of business operations by defining and deploying strategic solutions. Lead cross-functional teams to enhance efficiency, establish success metrics, and foster an inclusive environment...

Pennsylvania, USRemote

Yesterday

  •   8 - 10 years exp.  •   Hospitality & Recreation

$120K - $145K *

Lead the charge in database operations, ensuring optimal performance and security for mission-critical systems. Oversee a technical team while aligning with federal standards and integrating with deve...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$63K - $108K *

Manage and coordinate construction projects across various company locations, ensuring compliance with all regulations and standards. Oversee budgets, schedules, and contractor performance to deliver...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$69K - $104K *

Take ownership of mobile device management for a critical government program, ensuring compliance, user support, and vendor relations. Drive efficient device lifecycle operations, data reporting, and...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $115K *

Lead the delivery of cybersecurity services for critical communications, overseeing network security, system protection, and threat management. Collaborate with internal teams while interfacing direct...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.