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$111K - $150K *

Lead a dynamic service desk team to optimize operations and enhance customer satisfaction. Utilize technical expertise to resolve complex IT issues efficiently while driving continuous improvement ini...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Shape the future of technical support by resolving complex issues, collaborating with teams, and training staff to enhance customer experiences and optimize services in a dynamic environment...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Provide Tier 1 Help Desk support for various applications, manage user accounts, and document customer issues. Collaborate with technical teams to enhance operations and develop user guides while gain...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Manage Tier 1 Help Desk support for various applications, ensuring user access, issue resolution, and documentation. Collaborate with technical teams to enhance operations and support modernization ef...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Empower a high-performing technical support team by executing strategic communication plans, mentoring talent, and enhancing service delivery for payroll tax platforms, ensuring quality and customer s...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $110K *

Lead the development and support of OS X and Windows environments, automating processes and providing technical assistance to users. Collaborate with internal teams to enhance system functionality and...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $130K *

Shape the future of secure systems by automating security evaluations and streamlining processes. Drive compliance and enhance infrastructure management in a collaborative environment focused on conti...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead and empower a large-scale end-user support operation, ensuring exceptional service delivery and operational excellence across multiple teams. Drive continuous improvement and strategic initiative...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Champion exceptional end-user support by leading a dedicated team to enhance technology reliability and customer satisfaction for federal clients. Drive operational excellence and strategic improvemen...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead and optimize end-user support operations, ensuring exceptional service delivery and performance metrics. Manage a team of technical staff while collaborating with leadership to enhance customer e...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$108K - $130K *

Unlock potential by leading requirements management for technology integration initiatives, ensuring alignment with mission goals and operational priorities while facilitating stakeholder engagement a...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $105K *

Build your career by taking ownership of project management tasks, bridging technical and managerial functions to support teams and ensure project success in a dynamic environment. Enhance communicati...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$73K - $91K *

Drive exceptional technical support for attorneys and staff, ensuring seamless technology use. Collaborate on hardware, software, and AV systems while promoting best practices and delivering outstandi...

2 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Lead and coordinate a team providing advanced deskside support for end-users, focusing on mass imaging, deployment, and asset management in a Windows environment while ensuring adherence to service-le...

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$74K - $125K *

Lead the charge in modernizing a federal agency's data ecosystem, managing customer solutions and technical enablement. Collaborate across teams to enhance platform adoption and deliver exceptional tr...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$140K - $170K *

Unlock your potential as a Service Desk Program Manager, leading a federal IT service desk initiative. Drive performance, enhance customer satisfaction, and manage a multi-tier support team while ensu...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$140K - $170K *

Unlock your potential by leading a federal IT service desk program, ensuring top-tier support and customer satisfaction while driving continuous improvement and operational excellence across multiple...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of enterprise desktop environments by providing expert engineering and support for Windows OS, software deployment, and security configurations in a large-scale federal setting, ensur...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $135K *

Join a dedicated team providing Tier II desktop support, troubleshooting, and endpoint administration in a fast-paced DoD environment, ensuring efficient operations for diverse Pentagon customers and...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion the delivery of top-tier technical support by leading a team in troubleshooting and implementing PC and MAC systems. Collaborate across IT functions to ensure best practices and service excel...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Optimize enterprise-level SCCM operations by leading a team in managing Windows endpoint configurations, patch management, and software deployments across NIPRNET and SIPRNET environments, ensuring ti...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $110K *

Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Take ownership of program management and cloud governance, leading multi-cloud initiatives while ensuring quality, staffing, and client relationships across diverse task areas. Collaborate with techni...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$68K - $93K *

Join a dynamic team providing tier II tech support for 500+ users. Troubleshoot and resolve issues with desktop and laptop systems, ensuring optimal performance and user satisfaction through effective...

4 days ago

  •   Less than 5 years exp.  •   Information Technology