Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$80K - $95K *
Lead advanced technical support for enterprise endpoint migrations, ensuring seamless operations and user experience. Collaborate with cross-functional teams to troubleshoot complex issues and drive s...
1 week ago
IT Administrator, Business Applications
$115K - $151K *
Administer and enhance collaboration platforms, ensuring seamless integration and automation across teams. Collaborate with cross-functional departments to optimize workflows and improve operational e...
Yesterday
Senior Full Stack Java Engineer - Workforce Management (WFM)
$120K - $145K *
Innovate enterprise-scale solutions for workforce management, leveraging Java, Spring Boot, React, and Node.js. Collaborate across teams to enhance forecasting, scheduling, and operational reporting i...
Today
Senior Full Stack Java Engineer - Workforce Management (WFM)
$120K - $145K *
Drive your career with a Senior Full Stack Engineer role focused on building enterprise-scale workforce management solutions. Collaborate across teams to deliver scalable applications using Java, Spri...
3 weeks ago
Software Customer Service Manager
$100K - $115K *
Join a team that's dedicated to enhancing customer success through expert management of software solutions, ensuring exceptional service delivery and operational excellence in public safety environmen...
1 week ago
$73K - $111K *
Explore pivotal field service initiatives, enhance operational excellence, and provide expert coaching to elevate service performance across the MHE Solutions network, driving continuous improvement a...
4 weeks ago
$110K - $130K *
Develop and enhance software solutions, collaborating with senior developers to ensure alignment with industry standards and methodologies. Engage in all phases of the development process while workin...
1 week ago
$93K - $114K *
Inspire a team of HVAC technicians in optimizing systems for data centers. This leadership role drives operational excellence, ensuring seamless maintenance and customer satisfaction in a highly techn...
4 weeks ago
$93K - $114K *
Empower your career as you lead a skilled HVAC team focused on data centers, ensuring their operational excellence. Oversee maintenance and optimize systems for peak performance, while fostering safet...
4 weeks ago
$93K - $114K *
Lead a driven team of HVAC technicians managing data center systems. Ensure optimal performance, mentor staff, and uphold service excellence while innovating solutions in a fast-paced, high-demand env...
4 weeks ago
$93K - $114K *
Drive a team of HVAC technicians, ensuring peak performance of data center systems. Oversee installations, maintenance, and compliance while enhancing customer satisfaction and operational efficiency...
4 weeks ago
$93K - $114K *
Take ownership of HVAC system operations in data centers, leading a team of technicians to ensure optimal performance, maintenance, and compliance with industry standards, while prioritizing safety an...
4 weeks ago
$80K - $95K *
Transform your career by leading configuration management efforts to ensure accurate, trusted data in the CMDB. Collaborate with cross-functional teams to enhance IT services through robust governance...
Reposted 3 weeks ago
$85K - $115K *
Empower IT operations by building and managing internal systems, ensuring productivity and security. As the first hire, you'll shape the IT function, streamline processes, and support the team while c...
1 week ago
ServiceNow ITOM Business Analyst
$130K - $140K *
Shape the future of IT operations by bridging infrastructure and development teams. Utilize your expertise in ServiceNow ITOM to analyze requirements, streamline processes, and enhance operational eff...
3 weeks ago
$100K - $120K *
Grow your career with a dynamic role focused on coding, cloud resources, and database support. Lead automation projects, solve unique challenges daily, and collaborate with teams to deliver practical...
5 days ago
$110K - $130K *
Elevate your career by leading a technical team to enhance collaboration tools in a dynamic, cloud-based environment. Engage with federal clients, drive Agile practices, and ensure toolset efficiency...
4 weeks ago
Client Manager, Healthcare Acquisition
$102K - $157K *
Unlock potential by driving new customer acquisition in healthcare. Engage C-suite leaders, champion innovative solutions, and lead complex sales cycles across AI and managed services to enhance patie...
3 weeks ago
Configuration Management (CM) Engineer
$90K - $110K *
Grow your career with a pivotal role in configuration management, ensuring system stability and compliance. Collaborate across teams to track changes, maintain documentation, and support deployments i...
5 days ago
Mid-Level Microsoft DevOps Engineer (Remote)
$160K - $180K *
Transform digital services by collaborating on Azure cloud engineering, CI/CD, and observability. Support mission-aligned platform capabilities while ensuring secure, reliable, and maintainable soluti...
3 days ago
Linux Development Engineer – eLxr Distribution
$110K - $130K *
Join a team that's shaping the future of Linux development by enhancing a Debian-based distribution. Collaborate with cross-functional teams to deliver reliable platform capabilities for mission-criti...
2 weeks ago
Associate Staff Engineer - INFOR M3 Technical Consultant
$90K - $110K *
Contribute to seamless enterprise integrations by designing and developing Infor M3 solutions. Leverage your expertise in Infor OS, ION, and APIs to enhance data exchange across applications and suppo...
2 weeks ago
Senior Consultant - AI Infrastructure Services
$162K - $209K *
Pioneer innovative solutions in AI infrastructure, leading cross-functional teams to optimize data center design and enhance customer value through strategic analysis and documentation...
Reposted today
$95K - $115K *
Join a team that's dedicated to crafting exceptional user experiences. As a UI/UX Engineer, you'll design intuitive interfaces and collaborate with cross-functional teams to enhance digital products...
6 days ago
Senior Software Engineer (Remote)
$80K - $180K *
Engage in innovative software development, collaborating with a dynamic team to create and enhance applications. Drive technical excellence while mentoring junior engineers and adapting solutions to m...
2 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.