Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$100K - $125K *

Innovate data-driven strategies to enhance customer success through performance tracking, attribution modeling, and actionable insights, ensuring optimal engagement and retention across digital touchp...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Unlock potential by leading IT operations and identity management, transforming strategy into action. Drive technical excellence in Microsoft Entra ID, endpoint platforms, and SaaS integrations while...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join our team to support ITSM processes and enhance service delivery. Drive process maturity and optimize solutions while ensuring operational stability and customer satisfaction across the service li...

Chicago, ILRemote

6 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Shape the future of quality assurance in capital markets with your expertise in developing comprehensive test cases for Calypso. Collaborate with business analysts to ensure rigorous test execution an...

CanadaRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Take ownership of IT operations by building support infrastructure, managing vendor relations, and ensuring seamless tech experiences across teams. Collaborate closely with security teams to maintain...

Brooklyn, NYRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $170K *

Transform backend services and APIs for high-volume interactions, ensuring reliability and performance. Drive platform evolution through hands-on design and implementation, collaborating with cross-fu...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$121K - $224K *

Drive product excellence by overseeing managers, enhancing technical features, and aligning product strategies with corporate goals. Foster collaboration, lead projects, and ensure platform stability...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$80K - $89K *

Partner with us to optimize workflows and drive outcomes in LTPAC settings. Serve as the key liaison for software implementation, facilitating customer engagement and leading configuration for lasting...

Mississauga, ONRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$180K - $250K *

Tackle systemic challenges by building tools and practices that enhance performance, scalability, and decision-making across engineering teams, fostering collaboration and driving solutions that bridg...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Unlock potential by analyzing operational challenges and driving improvements. Collaborate with cross-functional teams to deliver data-driven insights and optimize workflows, enhancing service deliver...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$221K - $270K *

Pioneer global maintenance excellence by standardizing cost management and scheduling across manufacturing sites. Collaborate with cross-functional teams to enhance asset reliability and drive efficie...

Austin, TXRemote

Today

  •   8 - 10 years exp.  •   Business Services

$132K - $157K *

Join a team that's dedicated to ensuring compliance and transparency in financial reporting. As a Senior Data Analyst, you'll collaborate across departments to organize data, draw insights, and suppor...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $144K *

Optimize large-scale building automation projects by leading cross-functional teams, managing budgets, and ensuring client satisfaction. Drive innovative strategies for execution and risk management i...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $160K *

Accelerate progress at acquiring new enterprise customers through consultative sales, building executive relationships, and leading complex multi-solution deals in cybersecurity, cloud, and managed se...

North Carolina, USRemote

5 days ago

  •   5 - 7 years exp.  •   Staffing

$120K - $160K *

Lead the charge in acquiring new enterprise customers across diverse technology solutions. Drive complex sales cycles, build executive relationships, and deliver tailored solutions while focusing on n...

Texas, USRemote

5 days ago

  •   5 - 7 years exp.  •   Staffing

$120K - $160K *

Accelerate progress at the forefront of enterprise solutions sales, driving new business development across cybersecurity, cloud, and AI technologies. Build executive relationships and lead complex sa...

Georgia, USRemote

5 days ago

  •   5 - 7 years exp.  •   Staffing

$120K - $140K *

Tackle complex challenges as a Staff Backend Engineer, designing scalable, secure distributed systems. Leverage your Python expertise to build cloud-native applications that enhance core services in a...

Toronto, ONRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $235K *

Join a team that's redefining software engineering by developing scalable Python microservices. Collaborate with cross-functional experts to enhance real-time data processing and cloud-based solutions...

Bethesda, MDRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Elevate your career by designing and implementing cloud security solutions. Collaborate with a skilled team to enhance incident response and drive continuous improvement in cybersecurity practices at...

Herndon, VARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential by enhancing corporate security operations through hands-on engineering. Collaborate with teams to manage endpoints, identity access, and incident response while driving complian...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $140K *

Join a team that's driving growth through strategic territory management and complex sales cycles. Leverage your expertise in cybersecurity to acquire new customers and expand existing accounts while...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$66K - $131K *

Join a team that's redefining system engineering by designing, developing, and integrating innovative solutions. Collaborate across teams to enhance system performance and troubleshoot complex issues...

Washington, DCRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$86K - $125K *

Contribute to the enhancement of application systems by managing projects, collaborating with teams, and resolving technical issues to optimize user experience and system performance in a healthcare e...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Empower quality assurance excellence by leading inspections across North America, ensuring critical infrastructure meets project standards. Collaborate with suppliers and teams to mitigate risks and d...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$143K - $286K *

Drive innovation by delivering scalable software solutions through cloud-native architecture, AI/ML integration, and technical leadership. Collaborate across teams to enhance productivity and ensure a...

Sunnyvale, CARemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.