Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Data Analyst | Customer Journey & Attribution
$100K - $125K *
Innovate data-driven strategies to enhance customer success through performance tracking, attribution modeling, and actionable insights, ensuring optimal engagement and retention across digital touchp...
2 days ago
$120K - $145K *
Unlock potential by leading IT operations and identity management, transforming strategy into action. Drive technical excellence in Microsoft Entra ID, endpoint platforms, and SaaS integrations while...
1 week ago
Technical Analyst, ServiceNow CMDB / ITSM
$80K - $95K *
Join our team to support ITSM processes and enhance service delivery. Drive process maturity and optimize solutions while ensuring operational stability and customer satisfaction across the service li...
6 days ago
$110K - $130K *
Shape the future of quality assurance in capital markets with your expertise in developing comprehensive test cases for Calypso. Collaborate with business analysts to ensure rigorous test execution an...
Reposted 3 weeks ago
$100K - $120K *
Take ownership of IT operations by building support infrastructure, managing vendor relations, and ensuring seamless tech experiences across teams. Collaborate closely with security teams to maintain...
4 weeks ago
Senior Software Engineer (Platform Core)
$130K - $170K *
Transform backend services and APIs for high-volume interactions, ensuring reliability and performance. Drive platform evolution through hands-on design and implementation, collaborating with cross-fu...
Reposted 3 weeks ago
Senior Manager, Technical Platform Management
$121K - $224K *
Drive product excellence by overseeing managers, enhancing technical features, and aligning product strategies with corporate goals. Foster collaboration, lead projects, and ensure platform stability...
Today
(Canada) Software Implementation Consultant - Clinical
$80K - $89K *
Partner with us to optimize workflows and drive outcomes in LTPAC settings. Serve as the key liaison for software implementation, facilitating customer engagement and leading configuration for lasting...
Reposted 2 weeks ago
$180K - $250K *
Tackle systemic challenges by building tools and practices that enhance performance, scalability, and decision-making across engineering teams, fostering collaboration and driving solutions that bridg...
5 days ago
Analyst, Operations Excellence (US Remote)
$85K - $95K *
Unlock potential by analyzing operational challenges and driving improvements. Collaborate with cross-functional teams to deliver data-driven insights and optimize workflows, enhancing service deliver...
3 weeks ago
Corporate Maintenance Planning and Excellence Leader
$221K - $270K *
Pioneer global maintenance excellence by standardizing cost management and scheduling across manufacturing sites. Collaborate with cross-functional teams to enhance asset reliability and drive efficie...
Today
$132K - $157K *
Join a team that's dedicated to ensuring compliance and transparency in financial reporting. As a Senior Data Analyst, you'll collaborate across departments to organize data, draw insights, and suppor...
1 week ago
Senior Building Automation Systems Project Manager
$120K - $144K *
Optimize large-scale building automation projects by leading cross-functional teams, managing budgets, and ensuring client satisfaction. Drive innovative strategies for execution and risk management i...
1 week ago
Enterprise Solutions Consultant
$120K - $160K *
Accelerate progress at acquiring new enterprise customers through consultative sales, building executive relationships, and leading complex multi-solution deals in cybersecurity, cloud, and managed se...
5 days ago
Enterprise Solutions Consultant
$120K - $160K *
Lead the charge in acquiring new enterprise customers across diverse technology solutions. Drive complex sales cycles, build executive relationships, and deliver tailored solutions while focusing on n...
5 days ago
Enterprise Solutions Consultant
$120K - $160K *
Accelerate progress at the forefront of enterprise solutions sales, driving new business development across cybersecurity, cloud, and AI technologies. Build executive relationships and lead complex sa...
5 days ago
$120K - $140K *
Tackle complex challenges as a Staff Backend Engineer, designing scalable, secure distributed systems. Leverage your Python expertise to build cloud-native applications that enhance core services in a...
5 days ago
$120K - $235K *
Join a team that's redefining software engineering by developing scalable Python microservices. Collaborate with cross-functional experts to enhance real-time data processing and cloud-based solutions...
Reposted 3 days ago
$120K - $145K *
Elevate your career by designing and implementing cloud security solutions. Collaborate with a skilled team to enhance incident response and drive continuous improvement in cybersecurity practices at...
3 weeks ago
Senior Corporate Security Engineer
$110K - $130K *
Unlock your potential by enhancing corporate security operations through hands-on engineering. Collaborate with teams to manage endpoints, identity access, and incident response while driving complian...
4 weeks ago
Workspace Security Sales Specialist, North Central
$120K - $140K *
Join a team that's driving growth through strategic territory management and complex sales cycles. Leverage your expertise in cybersecurity to acquire new customers and expand existing accounts while...
1 week ago
Associate Systems Engineer - Enterprise Tools (Remote)
$66K - $131K *
Join a team that's redefining system engineering by designing, developing, and integrating innovative solutions. Collaborate across teams to enhance system performance and troubleshoot complex issues...
5 days ago
IT Application Analyst III - EpicCare Ambulatory
$86K - $125K *
Contribute to the enhancement of application systems by managing projects, collaborating with teams, and resolving technical issues to optimize user experience and system performance in a healthcare e...
Reposted 4 weeks ago
Site Inspector Lead (Data Center Manufacturing Quality)
$100K - $120K *
Empower quality assurance excellence by leading inspections across North America, ensuring critical infrastructure meets project standards. Collaborate with suppliers and teams to mitigate risks and d...
6 days ago
Staff, Software Engineer - Backend/ML
$143K - $286K *
Drive innovation by delivering scalable software solutions through cloud-native architecture, AI/ML integration, and technical leadership. Collaborate across teams to enhance productivity and ensure a...
Today
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.