Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
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Epic Clinical Service Desk Specialist-REMOTE
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Elevate the efficiency of clinical operations by leading Epic Clinical Service Desk initiatives, optimizing workflows, and implementing best practices to enhance patient care and support in a dynamic...
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Principal Statistical Programmer FSP
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Champion the future of patient treatment as a Principal Statistical Programmer, providing leadership in SAS programming, project management, and regulatory compliance within a global pharmaceutical en...
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Senior Backend Software Engineer, DX
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Lead the charge in developing robust backend applications, driving complex projects from design to launch. Collaborate across teams, mentor junior engineers, and tackle architectural challenges to enh...
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Unlock potential by designing and building scalable backend systems using Python. Collaborate with a dynamic team to enhance cloud-native applications and optimize performance in a distributed environ...
5 days ago
$85K - $110K *
Accelerate progress at a dynamic fintech company by building and maintaining services and APIs for a global payments platform. Collaborate with senior engineers to enhance your skills while delivering...
5 days ago
Senior QA Engineer in C# (Test Automation & Data Testing)
$100K - $120K *
Join a team that's dedicated to ensuring the quality of complex data-driven applications through a blend of manual and automated testing, focusing on large datasets and data flows while collaborating...
6 days ago
Senior Software Engineer (Identity)
$170K - $200K *
Lead the charge in designing and operating high-impact identity systems, driving medium-to-large projects from ambiguity to delivery while ensuring reliability and quality across the enterprise identi...
4 weeks ago
CPU Performance Analysis Engineer
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Transform CPU performance through analysis, tuning, and benchmarking. Collaborate on workload characterization and competitive analysis to enhance software and hardware performance, driving innovation...
Yesterday
$60K - $130K *
Shape the future of learning by designing impactful instructional courses and assessments. Collaborate with teams to create engaging learning solutions that meet business goals and enhance associate d...
6 days ago
$90K - $110K *
Join a team that's focused on delivering mission-critical solutions. Contribute as a systems integrator, managing projects and advising leadership while ensuring technical excellence and effective com...
3 weeks ago
$74K - $123K *
Unlock potential by leading proactive threat detection and response efforts. Collaborate with a skilled team to investigate cyber threats, mentor junior analysts, and enhance security operations, ensu...
3 weeks ago
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Empower teams by supervising Tier I Knowledge Center agents, ensuring outstanding support for external users. Your leadership will drive performance, manage escalations, and improve service excellence...
4 weeks ago
Software Development Manager, Horizontal Services
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Pioneer growth in Cloud Infrastructure by leading and mentoring a high-performing engineering team. Balance platform expertise with application delivery to enhance developer experiences and operationa...
Reposted yesterday
Lead Cloud Software Engineer - Remote
$112K - $193K *
Drive the architecture and development of cloud-native infrastructure across AWS, Azure, and GCP. Lead initiatives in cloud governance, security, and automation while promoting engineering excellence...
Reposted 2 weeks ago
Senior Technical Success Manager
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Empower top-tier enterprise customers by architecting secure development practices and guiding complex DevSecOps transformations. Serve as a trusted advisor to drive adoption, retention, and measurabl...
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Transform healthcare project management by leading complex construction initiatives. Collaborate with clients to ensure project success from planning to completion, while managing resources, budgets...
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Senior Backend .Net/GCP Engineer
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Lead a dynamic team as a Senior Backend Engineer, specializing in .NET and GCP. Drive software quality and innovation while mentoring developers and managing client relationships in a collaborative re...
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Senior Lead Electrical Engineer, Datacenter
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Drive innovation in electrical engineering for hyperscale data centers. Lead design activities, manage project teams, and ensure quality assurance while collaborating with stakeholders to deliver resi...
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Innovate by leading global Credit & Collections operations, driving cash performance, and managing customer credit risk. Collaborate with cross-functional teams to enhance processes, ensure compliance...
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Remote Senior Business Operations Manager
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Reposted today
Forward Deployed Engineer, AI & Agentforce
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Join our AI acceleration team to drive impactful client engagements, rapidly prototype solutions, and demonstrate innovative agentic capabilities, all while collaborating closely with stakeholders to...
1 week ago
Senior Billing Process Systems Analyst
$79K - $150K *
Elevate billing processes by overseeing design and governance within Oracle, ensuring efficiency and accuracy in invoicing. Collaborate with cross-functional teams to drive improvements and mentor jun...
2 weeks ago
Workspace Security Sales Specialist, North Central
$120K - $140K *
Join a team that's driving growth through strategic territory management and complex sales cycles. Leverage your expertise in cybersecurity to acquire new customers and expand existing accounts while...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.