Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$168K - $270K *
Lead proactive cybersecurity initiatives, driving incident response and threat hunting across diverse environments. Collaborate with experts to enhance security posture and tackle complex investigatio...
Today
Senior HRIS Systems Manager (Remote)
$110K - $130K *
Join a team that's redefining HR technology! Lead the design and management of our Workday system, collaborating across departments to enhance HR and Payroll processes through innovative solutions and...
3 weeks ago
$100K - $120K *
Optimize contract management processes while collaborating across teams to drive business success. Leverage strong analytical skills and contracting expertise for international and commercial projects...
4 weeks ago
Senior Software Engineer (Remote)
$195K - $225K *
Innovate within a dynamic team to design, develop, and deploy advanced applications for a transformational initiative. Lead technical solutions and mentor engineers while ensuring optimal application...
Reposted 4 weeks ago
Senior Software Engineer - Open Source (RD217)
$148K - $201K *
Empower the development of our open source software solutions while collaborating with engineers and community contributors. Leverage your cloud native expertise to enhance mission outcomes through in...
Reposted 1 week ago
$100K *
Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...
Reposted 3 weeks ago
$120K - $145K *
Drive your career with impactful Terafina implementation projects, collaborating with cross-functional teams to customize solutions, manage integrations, and support clients through all project phases...
Reposted 5 days ago
$135K - $160K *
Lead the design and development of our enterprise data platform, driving initiatives for data ingestion, storage, and transformation. Collaborate with cross-functional teams to enhance data governance...
Reposted 6 days ago
Head of Testing and Automation
$150K - $180K *
Innovate testing and automation systems to enhance software release confidence. Lead technical direction, integrate AI for efficiency, and ensure reliable verification processes while fostering collab...
5 days ago
$110K - $130K *
Design and develop high-performing, accessible user interfaces using modern JavaScript frameworks. Collaborate with teams to ensure compliance with accessibility standards while mentoring junior devel...
5 days ago
Forward Deployed Engineer - AI Solutions (Gracenote Division)
$120K - $145K *
Drive technical pre-sales and implementation for innovative API and AI products, serving as a key liaison between customers and engineering teams to enhance AI-driven discovery experiences in the medi...
4 weeks ago
$80K - $110K *
Champion customer success by providing expert support for our AI-driven Retail Planning and Pricing platform. Troubleshoot issues, guide users, and collaborate with technical teams to enhance the cust...
1 week ago
$160K - $210K *
Pioneer your career by leveraging your full-stack development expertise to design and implement innovative software solutions. Collaborate with teams to support critical federal missions through IT mo...
2 weeks ago
$135K - $155K *
Oversee complex project delivery, ensuring alignment with client goals and financial control. Lead cross-functional teams, manage risks, and drive proactive actions for successful outcomes using estab...
1 week ago
Senior QA Automation Engineer (Platform)
$110K - $130K *
Empower engineering teams by building robust test automation solutions that enhance productivity. Design and own comprehensive frameworks that streamline workflows, and collaborate with product teams...
Reposted 3 weeks ago
Computer Systems Engineer/ Architect
$110K - $130K *
Unlock potential by designing and optimizing enterprise data solutions in a Databricks Lakehouse environment, supporting critical missions with a focus on scalability and best practices...
Reposted 1 week ago
Remote Access Lead Infrastructure Engineer
$120K - $145K *
Transform the future of remote access infrastructure by leading design and engineering efforts for secure, scalable solutions that empower a global workforce. Collaborate with cross-functional teams t...
2 weeks ago
Forward Deployed Agile Software Engineer (Washington, D.C.)
$120K - $145K *
Unlock your potential by collaborating with clients to design and deploy AI-driven solutions. This role blends engineering and client engagement, enabling you to tackle complex challenges and deliver...
1 week ago
$80K - $95K *
Elevate your career by partnering with us to optimize enterprise network performance. You'll troubleshoot complex issues, collaborate with cross-functional teams, and drive improvements to ensure secu...
2 weeks ago
Staff Engineer - INFOR M3 Functional Consultant (Supply Chain)
$110K - $130K *
Lead the configuration and support of Infor M3 non-finance modules, driving business process analysis and continuous improvement. Collaborate with teams to ensure effective implementation and user tra...
2 weeks ago
$120K - $145K *
Elevate security standards by leading bug bounty programs, conducting audits, and enhancing software supply chain security. Collaborate across teams to build innovative tools that protect users and en...
1 week ago
Senior Virtualization Engineer (Azure + VMWare)
$120K - $145K *
Engineer and optimize virtualization infrastructure, ensuring seamless operation and support for Azure and VMWare environments. Collaborate with teams to enhance performance, troubleshoot issues, and...
2 weeks ago
$87K - $135K *
Take ownership of enhancing user experiences in IT services for a key Department of War agency by designing and optimizing intuitive service portals, engaging with users, and leveraging data to drive...
4 weeks ago
$152K - $205K *
Champion the development of scalable blockchain systems and APIs. Collaborate with cross-functional teams to enhance payment solutions while troubleshooting issues and ensuring high-quality code deliv...
Reposted 4 weeks ago
Senior AI Infrastructure & Cloud Engineer
$120K - $145K *
Lead the charge in cloud migration and AI platform adoption while optimizing operational efficiency. Act as a technical advisor, bridging the gap between business requirements and innovative enterpris...
Reposted 3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.