Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$110K - $120K *
Lead the charge in quality engineering for critical assessment platforms, driving testing excellence and automation maturity. Collaborate with cross-functional teams to ensure reliability and scalabil...
2 weeks ago
Senior Service Delivery Manager
$110K - $130K *
Lead service delivery excellence for a major enterprise account, ensuring performance, compliance, and continuous improvement while fostering strong client relationships and managing cross-functional...
5 days ago
Application Services (AMS) Specialized Sales Executive -Digital Sales
$125K - $150K *
Transform client relationships and drive business growth through strategic sales execution in Application Modernization Services. Leverage industry expertise and AI knowledge to deliver tailored solut...
Reposted yesterday
Lead ServiceNow Security and Data Protection Engineer
$130K - $260K *
Lead the charge in establishing security governance and standards for the ServiceNow platform. Collaborate across teams to define security strategy, evaluate risks, and enhance security capabilities...
1 week ago
$100K - $150K *
Lead the charge in managing complex, technically sophisticated projects, focusing on data centers. Collaborate with diverse stakeholders to ensure project alignment with client goals, budgets, and sch...
Reposted today
$80K - $95K *
Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...
6 days ago
$72K - $111K *
Lead and innovate Tier I service desk operations by supervising agents, optimizing performance, and ensuring exceptional support for external users. Drive shifts performance, manage escalations, and e...
4 weeks ago
Senior ML / Evaluation Engineer
$135K - $160K *
Explore exciting challenges in AI evaluation by developing frameworks and custom validators for cutting-edge machine learning applications. Collaborate to enhance the quality and reliability of AI age...
4 weeks ago
$107K - $157K *
Join a team that's shaping the digital experience for customers by developing innovative applications. Collaborate closely with engineers to enhance customer journeys and forge lasting brand loyalty t...
Reposted 2 weeks ago
CANES SME Curriculum Developer (Job 1489)
$77K - $110K *
Create impactful training solutions that enhance fleet readiness by transforming system updates and requirements into effective educational materials for Navy personnel, leveraging your expertise in s...
2 weeks ago
$117K - $234K *
Join a team that's driving innovation in software engineering by designing scalable solutions, collaborating across functions, and mentoring junior engineers to enhance operational excellence and deli...
3 days ago
$82K - $172K *
Accelerate progress at the intersection of security and cloud infrastructure, leading a team to optimize AWS environments, implement DevSecOps practices, and enhance automation for secure software del...
Reposted 1 week ago
Systems Specialist - Radio Online Application (US Remote)
$105K - $115K *
Transform system integrations and testing practices in an Agile team, enhancing user experiences and supporting cutting-edge LMR technology solutions for community safety, while advancing your technic...
1 month ago
$95K - $115K *
Manage on-site construction activities, ensuring adherence to plans, schedules, and budgets. Oversee subcontractors, inspections, and safety protocols while coordinating with project teams for timely...
5 days ago
Digital Solutions Integration Engineer III
$110K - $130K *
Join a dynamic team to design and support advanced Active Network Management Systems, leading their lifecycle from development to commissioning while ensuring integration with external systems and del...
5 days ago
$120K - $160K *
Champion advanced IT infrastructure solutions by providing Tier 3 engineering and support. Leverage your expertise in Microsoft technologies to resolve complex issues, enhance system performance, and...
2 weeks ago
$160K - $210K *
Unlock your potential as a Systems Engineer, driving technical risk analysis and supporting mission-critical systems. Collaborate with a dynamic team to design, develop, and maintain secure, scalable...
2 weeks ago
HCM Test Automation & Quality Engineer
$75K - $158K *
Join a dynamic team to ensure the quality and compliance of Oracle HCM systems across federal agencies. Design and execute test strategies, automate testing processes, and validate integrations, ensur...
Reposted 1 week ago
HCM Test Automation & Quality Engineer
$90K - $189K *
Advance your career by ensuring quality and compliance for a federal HCM platform. Design and execute test strategies, manage automated testing, and validate performance within a SAFe Agile framework...
Reposted 1 week ago
$110K - $130K *
Elevate our software engineering capabilities by designing and building modern, cloud-native data pipelines. Collaborate with diverse teams to ensure seamless project delivery and advocate for best pr...
2 weeks ago
Director, Client Service / Technical Customer Support
$102K - $125K *
Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...
2 weeks ago
$110K - $130K *
Empower your career by leading IT security initiatives, assessing risks, and driving remediation efforts across the enterprise. Collaborate with cross-functional teams to enhance security posture and...
Reposted 1 week ago
Senior Director Business Operations
$168K - $240K *
Lead the charge in optimizing business operations through innovative solutions, driving efficiency and productivity while fostering cross-functional collaboration and data-driven decision-making to en...
Yesterday
$120K - $145K *
Transform client engagements by leading cross-functional teams to deliver automation solutions on time and within budget, ensuring alignment with strategic objectives and high-quality standards throug...
1 week ago
Sr Analyst, Software/Info Platform
$80K - $114K *
Unlock potential by applying technical expertise to solve complex problems, collaborating across teams, and developing event-driven applications. Engage in project work that enhances system efficiency...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.