Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
API/Integration Engineer (Journeyman)
$95K - $115K *
Innovate and enhance data interoperability by designing, building, and maintaining secure APIs and integration services. Collaborate with cross-functional teams to ensure seamless data exchange and su...
Yesterday
$125K - $150K *
Transform data integration in modern data centers by leading a team to design and implement edge collectors, ensuring seamless connectivity and efficient onboarding across multiple sites while collabo...
Today
$135K - $160K *
Unlock your potential as a Principal Software Developer, driving the design and deployment of cutting-edge AI platforms. Collaborate across the full stack to create intelligent applications that enhan...
1 week ago
Senior Cyber Security Engineer
$110K - $130K *
Lead the enhancement of security measures for cloud-based healthcare solutions, focusing on vulnerability management, incident response, and compliance. Collaborate with cross-functional teams to ensu...
1 week ago
$125K - $150K *
Drive your career with innovative AI-driven automation solutions that enhance IT operations and user experience. Collaborate across teams to minimize manual tasks, improve efficiency, and implement in...
Yesterday
$135K - $160K *
Transform product security by leading strategy, conducting threat modeling, and collaborating across teams to ensure secure design and compliance. Drive innovation in security practices while mentorin...
2 weeks ago
Sr. Principal Platform Engineer
$162K - $211K *
Join a dynamic engineering team to build and maintain production platforms, driving architectural decisions and mentoring junior engineers while ensuring system reliability and integration with IT Sec...
3 weeks ago
Electrical Engineer, Data Centers - Remote (U.S.)
$80K - $95K *
Drive innovative electrical designs for mission-critical facilities. Collaborate with global teams on high-profile data center projects, enhancing your expertise in complex systems while enjoying a fl...
1 week ago
$135K - $251K *
Engineer innovative software solutions by leading development activities, applying advanced programming techniques, and ensuring adherence to standards throughout the software lifecycle to address com...
Today
$130K - $140K *
Support a dynamic team in developing and optimizing data pipelines, ensuring seamless data processing and delivery to empower federal projects. Drive automation and promote agile methodologies for inn...
3 weeks ago
$108K - $216K *
Transform software solutions by leading collaborative teams to design, develop, and maintain scalable applications. Drive innovation through AI/ML integration while ensuring alignment with business ob...
Today
$110K - $130K *
Engage with sales teams to identify prospects and demonstrate solutions that enhance organizational security. Educate clients on challenges and drive meetings to provide tailored solutions, ensuring e...
1 week ago
Remote Access Technology Support Lead
$110K - $130K *
Empower global connectivity by leading remote access technology support, ensuring operational stability and performance of virtual desktop services. Drive incident management, enhance user experience...
2 weeks ago
$87K - $119K *
Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...
3 weeks ago
Central Engineering Team Manager
$110K - $130K *
Lead and develop a multidisciplinary engineering team, driving innovation and product development while ensuring quality and efficiency in facility design and technical support for sales initiatives...
2 weeks ago
Software Delivery Lead (Senior)
$120K - $145K *
Lead the charge in software delivery by directing architecture, engineering, and Agile teams to ensure secure, high-quality software solutions meet operational readiness and stakeholder needs across m...
Yesterday
$80K - $95K *
Join a team that's dedicated to enhancing application services in cloud environments. You'll install and upgrade applications while collaborating with experts to ensure optimal performance and support...
2 weeks ago
ServiceNow System Administrator
$87K - $135K *
Lead a dedicated team managing the ITSM platform, overseeing user access, catalog maintenance, and performance monitoring to enhance IT service delivery for a federal agency. This role drives operatio...
4 weeks ago
SOC/IP Integration Engineer (eInfochips Inc)
$110K - $130K *
Join a dynamic team to drive SoC integration, ensuring quality and performance optimization while collaborating with clients and guiding junior engineers. Leverage your expertise in RTL design and dig...
1 week ago
Staff Cloud Automation Engineer
$130K - $260K *
Explore a pivotal role in shaping enterprise cloud platforms, driving automation and governance across AWS, Azure, and GCP. Collaborate with cross-functional teams to enhance developer experiences and...
2 weeks ago
Staff Engineer - QA Automation
$110K - $130K *
Shape the future of quality assurance by leading automated testing initiatives for cloud-based ERP systems, ensuring seamless integration and performance across various business processes and upgrades...
2 weeks ago
Virtualization / Automation Engineer (Journeyman)
$95K - $115K *
Empower operational excellence by managing and automating virtualization platforms, ensuring secure, scalable, and recoverable services across diverse environments while supporting critical infrastruc...
2 days ago
Senior Cloud Operations Engineer
$120K - $145K *
Transform your career by owning AWS cloud operations, enhancing reliability, performance, and cost efficiency. Collaborate with cross-functional teams to ensure seamless service delivery and operation...
6 days ago
Field Service Supervisor (LCMS) - MD/DC
$83K - $115K *
Transform service delivery by leading a skilled team of engineers, ensuring operational excellence and customer satisfaction through effective coordination and relationship management. Drive continuou...
5 days ago
Head of Direct Sales (North America & EMEA- remote work)
$150K - $180K *
Drive your career with a leadership role overseeing direct sales across North America and EMEA. Lead a dynamic team focused on customer acquisition, account growth, and renewals while shaping tailored...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.