Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$135K - $160K *

Reimagine cloud infrastructure as you build and operate scalable systems that empower product teams. Ensure reliability and speed in a dynamic environment, supporting enterprise-scale solutions for Fo...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Optimize your career by leading innovative ServiceNow solutions, engaging with the community, and mentoring teams to enhance business development and strategic growth in a dynamic environment...

Arlington, VARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$107K - $195K *

Join a team that's driving innovation in cloud infrastructure and DevOps. As a Senior Platform DevOps Engineer, you'll lead the design and implementation of OpenShift solutions, ensuring reliability a...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$90K - $101K *

Optimize our marketing web platform by spearheading the integration of Contentstack and Next.js. Utilize your advanced front-end skills to maintain diverse CMS and enhance development workflows throug...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$127K - $133K *

Engineer scalable cloud platforms by automating processes and enhancing reliability. Collaborate with teams to streamline deployments and ensure secure, resilient infrastructure that meets evolving bu...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$91K - $163K *

Unlock innovation by designing and maintaining voice data networks, collaborating with cross-functional teams to enhance platform capabilities, and driving AI/ML integration for advanced solutions in...

La Crosse, WIRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Shape the future of connectivity by optimizing and supporting complex LAN/WAN environments. Collaborate with teams to deliver secure, reliable network solutions that enhance business performance and m...

Pella, IARemote

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$74K - $125K *

Unlock the potential of data-driven solutions by enhancing CRM workflows and integrations. Collaborate with cross-functional teams to streamline processes, ensuring secure and efficient operations tha...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$112K - $135K *

Transform payment orchestration services by designing and developing resilient microservices for omni-channel order management, ensuring high availability and reliability across hybrid platforms...

Georgia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Innovate your career by leading SaaS modernization projects, enhancing delivery efficiency through AI and automation. Drive customer success by transforming legacy systems into scalable, sustainable s...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Elevate operational efficiency by guiding Field Engineering teams across locations, resolving complex issues, and ensuring seamless support for hardware and software upgrades while managing resources...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in providing strategic direction and support across multiple locations, ensuring effective problem resolution and resource allocation while enhancing client and team collaboration...

California, USRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in driving technology sales by developing strategic territory plans, engaging executive decision-makers, and leveraging industry relationships to deliver innovative solutions and accel...

Tempe, AZRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$163K - $226K *

Lead the AI enablement initiative, crafting tools and workflows to empower engineers across the organization, enhancing productivity and safety through innovative AI technologies and practices...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $133K *

Join a team that's dedicated to providing expert technical support for ABB's Low and Medium Voltage drives. You'll perform installations, troubleshooting, and maintenance while collaborating with cust...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Contribute to the development and delivery of training programs for Clinical Trial Delivery, ensuring alignment with organizational goals and regulatory standards. Collaborate with cross-functional te...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$190K - $280K *

Engage with us to lead complex software initiatives, driving technical excellence and mentoring teams. You'll shape architecture, tackle challenges, and deliver high-performance solutions that support...

Florida, USRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$128K - $173K *

Lead the charge in modernizing mission-critical case management systems. Drive operational excellence in a 24/7 support team, ensuring incident response and production stability while fostering Agile...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$98K - $154K *

Unlock potential by leading the design of complex data hall infrastructure. This role combines technical expertise with project leadership, mentoring, and cross-team coordination to deliver innovative...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $154K *

Shape the future of data center infrastructure by leading complex design projects, mentoring teams, and ensuring adherence to quality standards while driving innovative solutions in a collaborative en...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $154K *

Grow your career with a leading role in designing complex data hall infrastructures. Leverage your expertise to lead projects, mentor teams, and ensure adherence to design standards while optimizing d...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $190K *

Elevate your career by leading a dynamic engineering team to design and build innovative software solutions. Collaborate across functions to enhance product quality and mentor junior engineers while d...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$500K+*

Unlock potential by building a next-gen ML data platform that enhances productivity for ML practitioners. Collaborate with experts to create scalable infrastructure for feature computation and sharing...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$85K - $134K *

Advance data hall designs and infrastructure projects, optimizing efficiency and scalability while collaborating with teams to ensure compliance and support project delivery...

Tennessee, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $134K *

Manage moderate-complexity data hall designs and infrastructure projects, driving operational improvements and design optimizations while collaborating with cross-functional teams to ensure efficient...

Tennessee, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.