Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
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Support the design and improvement of IT service management processes, ensuring effective service delivery and compliance. Collaborate with stakeholders to document, analyze, and enhance service manag...
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Sr ServiceNow Developer (Integrations/ ShareLogic Unifi)
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Partner with us to deliver exceptional service in electron microscopy, ensuring optimal performance through installation, maintenance, and customer training. Join a dynamic team dedicated to advancing...
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Lead the design and optimization of mechanical systems for data centers, ensuring reliability, energy efficiency, and compliance. Collaborate with cross-functional teams to enhance operational perform...
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Champion transformative solutions as an IT Business Analyst, driving strategic vision across departments. Collaborate closely with stakeholders to enhance business information systems and optimize pro...
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ServiceNow System Administator
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Transform your career by joining a dynamic IT Services team as a ServiceNow System Administrator. Collaborate with stakeholders to design and enhance enterprise solutions, ensuring optimal performance...
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$212K - $325K *
Lead delivery execution and governance across Agile Release Trains, ensuring integrated planning, risk management, and cross-functional coordination to drive successful AI-native product delivery and...
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$125K - $150K *
Drive AI-native software development by architecting systems, guiding AI agents, and ensuring quality. Collaborate closely with users to transform business needs into reliable, efficient solutions whi...
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$89K - $125K *
Partner with us to integrate new firms into our IT environment, managing Microsoft 365 migrations and Active Directory consolidations while collaborating with cross-functional teams to ensure seamless...
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Senior Data Center Project Manager
$100K - $160K *
Elevate your career by leading the start-up and commissioning of critical power systems for large-scale data centers. Drive project success through effective planning, execution, and stakeholder manag...
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ServiceNow Developer (Journeyman)
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Empower your career by configuring and optimizing the ServiceNow platform to enhance IT service management. Collaborate with diverse teams to develop scalable solutions that meet operational needs and...
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$160K - $195K *
Empower enterprise clients by managing strategic relationships, driving revenue growth, and aligning solutions with business objectives. Lead cross-functional teams to deliver exceptional outcomes and...
6 days ago
$90K - $115K *
Elevate team performance and delivery by leading a technical group, setting clear expectations, providing mentorship, and managing project needs while ensuring quality and employee development in a dy...
5 days ago
Senior Program Engineer, IT Services & Cloud Operations
$120K - $150K *
Drive complex federal platform initiatives, enhancing security, compliance, and infrastructure through innovative engineering solutions and cross-functional leadership...
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$105K - $202K *
Innovate and build AI-native products that automate complex workflows. Collaborate with cross-functional teams to design, develop, and deploy full-stack applications, ensuring reliability and performa...
2 weeks ago
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$110K - $220K *
Join a team that's pioneering secure software solutions, driving innovation in information security. Collaborate with cross-functional partners to design scalable architectures and enhance Walmart's t...
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(USA) Staff, Software Engineer, Information Security
$110K - $220K *
Drive innovation by designing secure, scalable software solutions that meet business needs. Collaborate with cross-functional teams to enhance system resilience and ensure compliance while delivering...
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(USA) Staff, Software Engineer, Information Security
$110K - $220K *
Drive innovation in secure software solutions, collaborating across teams to enhance system architecture and performance while ensuring compliance with cybersecurity standards and business objectives...
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$125K - $150K *
Champion strategic enterprise sales by engaging C-level executives, driving new logo acquisition, and leading negotiations to close transformative cybersecurity deals across a focused portfolio of acc...
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Develop and implement safety policies while ensuring compliance with health and safety regulations across construction projects. Collaborate with multidisciplinary teams to enhance safety measures and...
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Senior Software Engineer, DevOps
$119K - $167K *
Lead the charge in evolving our cloud infrastructure and CI/CD systems. As a Senior DevOps Engineer, you'll enhance security, reliability, and operational efficiency while mentoring a team and ensurin...
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$120K - $145K *
Join a team that's redefining energy solutions by leveraging AI to optimize operations and enhance product offerings. Collaborate with cross-functional teams to design and implement impactful LLM-powe...
5 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.