Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Production Training Support Specialist
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Deliver exceptional training support by communicating complex concepts clearly, analyzing system issues, and enhancing customer experience for the VA's Vocational Readiness and Employment system. Coll...
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Senior Solutions Implementation Consultant
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Join a dynamic team to lead enterprise software implementations, guiding clients from discovery to deployment. Leverage your consulting expertise and technical skills to drive project success and enha...
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Senior Analyst, Executive Talent Management
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Partner with us to enhance executive talent strategies through data-driven insights, ensuring effective succession planning and leadership development. Leverage your expertise in talent management pla...
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Transform the insurance broker experience by developing AI-driven full stack solutions. Collaborate across teams to design, implement, and enhance intelligent systems that automate processes and deliv...
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Product Manager- Workday Security
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Lead the charge in delivering innovative products that enhance customer satisfaction and drive sales. Collaborate with cross-functional teams to translate user needs into actionable strategies, ensuri...
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$80K - $95K *
Unlock potential by overseeing Workday System infrastructure, providing end-to-end administration and ensuring data integrity. Collaborate with HR, IT, and vendors to enhance systems and support workf...
Reposted 2 days ago
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Engage in solving complex distributed systems challenges, driving impactful projects from inception to launch. Collaborate with a dynamic team to enhance performance and reliability while fostering a...
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Platform Delivery & Reliability Engineer (Remote) - 29337
$119K - $235K *
Analyze deployment processes and enhance system reliability across government multi-site environments. Collaborate with diverse teams while troubleshooting, improving tooling, and mentoring to streaml...
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1LMX MES Program Management Stf - E4
$150K - $280K *
Help us ensure effective earned-value management and procurement processes by overseeing supplier relationships, coordinating with program teams, and driving data analysis to align project objectives...
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$88K - $105K *
Support product portfolio activities by leveraging technical expertise to enhance customer satisfaction, resolve challenges, and collaborate with cross-functional teams, driving effective solutions in...
4 days ago
$150K - $185K *
Unlock potential by driving innovative infrastructure solutions for scalable deployments, collaborating with customers to refine requirements, and enhancing operational efficiency through automation a...
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Applied HVAC Solutions Engineer
$80K - $95K *
Join the team as a key technical authority, delivering impactful training on commercial HVAC systems. Empower engineers and design professionals with expertise in system design, application, and speci...
4 days ago
$110K - $130K *
Innovate by developing scalable applications and data pipelines, leveraging Python and cloud platforms. Collaborate with cross-functional teams to modernize enterprise systems and enhance backend serv...
2 weeks ago
Microsoft Endpoint Management (MEM) Engineer (Oklahoma City (REMOTE), OK, US)
$105K - $245K *
Design and implement enterprise Unified Endpoint Management solutions, enhancing capabilities for managing Windows endpoints in a classified environment. Lead cross-functional projects and mentor juni...
Reposted 1 week ago
$95K - $125K *
Transform client relations through innovative sales strategies while achieving consistent targets in a dynamic market. Drive growth by effectively managing existing partnerships and exploring new oppo...
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ServiceNow / API Engineer – ITSM Operations
$100K - $140K *
Optimize IT service operations by enhancing ServiceNow workflows and collaborating with a multidisciplinary team to deliver reliable services and measurable outcomes in a remote environment...
1 week ago
$101K - $139K *
Shape the future of healthcare technology by troubleshooting and resolving complex production issues in a dynamic, hybrid environment. Collaborate with cross-functional teams to enhance system reliabi...
3 weeks ago
Staff Software Engineer (Remote)
$120K - $190K *
Lead the charge in optimizing cloud costs by developing innovative solutions with a dynamic team. Drive product design and execution while mentoring junior engineers to enhance their skills and foster...
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$80K - $95K *
Redefine customer support as a Field Service Engineer, ensuring optimal performance of advanced battery energy storage systems through expert troubleshooting and maintenance across diverse industries...
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Data Center Operations Tower Director
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Join a team that's dedicated to ensuring 24/7 operations of critical data centers. Lead engineering and operations teams to optimize infrastructure, enhance reliability, and modernize systems, all whi...
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Digital Solutions Integration Engineer II
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Drive the design and support of operational Active Network Management Systems, ensuring seamless integration and functionality throughout their lifecycle while collaborating with internal teams and cu...
5 days ago
$85K - $120K *
Unlock innovation as a hands-on Software Engineer, driving Proofs-of-Concept and full software development cycles. Collaborate with senior engineers to explore emerging technologies while ensuring pro...
3 weeks ago
$85K - $120K *
Optimize the software development process by contributing to product-focused projects, addressing coding, debugging, automated testing, and performance enhancement to ensure scalable and efficient sof...
4 weeks ago
Senior Test Automation Engineer
$110K - $130K *
Elevate your career as a Senior Test Automation Engineer, leading testing initiatives, collaborating with cross-functional teams, and ensuring software quality through innovative automation strategies...
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Forward Deployed Engineer | Remote | Texas
$120K - $145K *
Champion innovative AI solutions by integrating and deploying cutting-edge applications. Collaborate with teams to enhance customer experiences and drive value through advanced technology in a dynamic...
Reposted today
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.