Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Forward Deployed Engineer (FDE)
$120K - $145K *
Collaborate with government agencies to transform complex data into actionable insights. Take ownership of customer engagements, from discovery to deployment, leveraging engineering and analytical ski...
1 week ago
Staff Windows Developer - Debugger
$159K - $239K *
Engage in the full software development lifecycle for Windows-on-Snapdragon products. Collaborate with Agile teams to design, develop, and debug features while coordinating with stakeholders to resolv...
3 weeks ago
$104K - $153K *
Champion innovative AI-driven self-service solutions, enhancing employee experiences through ServiceNow. Collaborate with teams to streamline processes, ensuring high-quality engineering from design t...
1 week ago
$110K - $130K *
Build your career as a Software Architect, driving Cloud-Native solutions for the Royal Canadian Navy. Collaborate on innovative projects, enhance operational readiness, and develop cutting-edge train...
3 weeks ago
$150K - $200K *
Champion the evolution of DevOps practices by providing technical leadership and architectural direction across agile teams, enhancing software delivery speed and reliability while fostering a culture...
1 week ago
Advanced Specialist, Technology Solutions
$110K - $120K *
Explore a pivotal role in leading complex analysis across systems, driving alignment among stakeholders, and enhancing technology solutions. Collaborate with diverse teams to translate business needs...
2 weeks ago
Clinical AI Technical Integration Specialist
$110K - $130K *
Unlock potential by driving technical integration and validation for Ambient AI Scribe initiatives. Collaborate with clinical teams to enhance workflows, troubleshoot issues, and ensure operational re...
1 week ago
Corporate Vice President - Senior Cloud Desktop / VDI Engineer - Windows 365, Azure Virtual Desktop
$147K - $211K *
Join as a senior engineer to design and manage enterprise Cloud Desktop solutions like Windows 365 and Azure Virtual Desktop, ensuring seamless, secure, and performant desktop experiences across varie...
Reposted 3 weeks ago
$181K - $226K *
Join our dynamic team as a Software Engineer, where you'll enhance internal tools, collaborate with stakeholders, and drive improvements in cloud infrastructure and observability, all while working in...
2 weeks ago
Software Engineer- onsite in Pittsburgh, PA
$95K - $115K *
Innovate in a dynamic full-stack development role, enhancing web applications and cloud solutions. Collaborate with teams to modernize systems, integrate APIs, and improve user experiences while lever...
2 days ago
Operational Technology (OT) Engineer
$76K - $118K *
Explore a pivotal role in enhancing operational technology solutions for Army facilities. Collaborate with diverse teams to ensure system security, reliability, and compliance while supporting moderni...
1 week ago
Software Engineer || (Authentication)
$107K - $132K *
Join a team that's shaping the future of cloud services and authentication systems. As a key contributor, you'll design, build, and maintain scalable, secure solutions while collaborating with cross-f...
3 weeks ago
HCM Cloud Platform & DevOps Engineer
$90K - $189K *
Manage the design, construction, and maintenance of cloud infrastructure for a federal HCM modernization initiative, ensuring secure, reliable environments and automating deployment processes across m...
Reposted 1 week ago
$87K - $108K *
Empower customer success by providing expert technical support for bioprocessing products. Collaborate with teams to troubleshoot issues, enhance product knowledge, and ensure a positive experience fo...
1 week ago
IT Sr Software Engineer - Must have Window Command Line, PowerShell experience
$83K - $144K *
Advance your career by providing technical leadership in software support, analysis, and implementation. Collaborate with teams to enhance systems, ensuring quality and efficiency in upgrades and new...
Reposted 1 week ago
System Implementation Specialist
$75K - $120K *
Advance your career by implementing innovative SaaS solutions, configuring custom workflows, and driving system integration projects. Collaborate with a dynamic team to tackle complex challenges and d...
3 weeks ago
Tier II Remote Resolution Specialist
$72K - $111K *
Unlock your potential as you remotely resolve complex Tier II incidents while empowering a Department of War agency's 13,000 users. Take ownership of issues, drive remote diagnostics, and enhance oper...
3 weeks ago
$63K - $129K *
Join a dynamic team to support lifecycle management for Military Sealift Command ships, focusing on long-term maintenance and operational planning while ensuring compliance with engineering standards...
Yesterday
$140K - $184K *
Pioneer the development and operational convergence through automation, designing CI/CD pipelines and driving release process efficiency to enhance software delivery across diverse teams and projects...
Reposted 1 week ago
Operational Lead for Production Support
$130K - $260K *
Join a team that's driving operational excellence in production support services. Lead incident management, enhance service performance, and ensure compliance with SLAs while fostering collaboration a...
Reposted today
Transformation Manager, Technical Support (East Coast)
$132K - $150K *
Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...
4 weeks ago
Configuration Professional II, Contact Center Solutions
$75K - $95K *
Unlock potential by managing Genesys Cloud configurations and ensuring system integrity. Collaborate with teams to implement changes, troubleshoot issues, and maintain documentation for optimal contac...
Yesterday
$100K - $120K *
Partner with us to enhance customer satisfaction by leveraging your technical expertise and account management skills. Collaborate with cross-functional teams to drive product knowledge and support st...
Today
Lease Connectivity Engineer, Data Center Infrastructure
$120K - $145K *
Join a dynamic team to lead connectivity projects for leased data centers, ensuring compliance with standards and managing cross-functional collaboration from site assessment to operational handoff. D...
6 days ago
$95K - $115K *
Empower a top-notch Remote Hands team by providing expert oversight and guidance, ensuring the highest quality technical support and exceptional customer experience in a dynamic data center environmen...
4 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.