Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Tools Development Engineer (REMOTE)
$110K - $130K *
Unlock the potential of next-gen AI systems by defining serviceability tools architecture. Collaborate with cross-functional teams to create actionable requirements and enhance documentation for compl...
3 weeks ago
$148K - $263K *
Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...
1 week ago
$120K - $170K *
Shape the future of enterprise infrastructure by leading design, implementation, and optimization of systems. Drive automation, enhance security, and mentor junior staff while collaborating on strateg...
5 days ago
Technical Support Professional
$80K - $100K *
Join a team that's dedicated to providing exceptional technical support for enterprise software applications. Collaborate with customers and development teams to troubleshoot issues, enhance software...
Today
Senior IT Systems Desktop Engineer
$85K - $142K *
Empower innovation by leading the design and management of global endpoint environments. Collaborate with diverse teams to optimize efficiency, provide expert support, and mentor junior engineers in t...
Reposted 1 week ago
Senior Windows Engineer - Managed Services
$106K - $150K *
Unlock potential by providing expert operational support for Windows environments. Manage complex incidents, ensure service availability, and collaborate across teams to enhance customer experiences i...
2 weeks ago
Technical Support Specialist 2
$66K - $106K *
Support our team by resolving complex technical issues and customer escalations. Collaborate with cross-functional teams to enhance service quality and ensure compliance during the ES 1.1x upgrade, dr...
1 week ago
Sr. DevOps Engineer - Federal Customer
$125K - $150K *
Take ownership of next-generation IT infrastructure innovation. Collaborate with a diverse team to design, deploy, and secure tools that enhance operational capabilities using leading technologies in...
Reposted 1 week ago
$110K - $130K *
Transform customer service delivery by managing key accounts, aligning processes to SLAs, and driving continuous improvement. Collaborate across teams to enhance satisfaction and ensure seamless opera...
Reposted 1 week ago
System Engineer (in office & remote)
$85K - $100K *
Champion innovative solutions as a System Engineer, driving client success through technology implementation and project management. Collaborate with teams to deliver projects on time and enhance clie...
2 weeks ago
$110K - $130K *
Partner with us to streamline operations by transforming manual tasks into efficient automation solutions. Leverage your expertise in Ansible, Terraform, and CI/CD to enhance productivity across diver...
1 week ago
Infrastructure Engineer - NICE CXone
$110K - $130K *
Transform cloud communication systems by optimizing existing architectures, driving AI innovations, and leading technical teams to enhance performance and integrations across enterprise platforms...
Today
Sr. Security Engineer - Federal Customer
$120K - $145K *
Join us to design and secure next-gen infrastructure while ensuring compliance. Collaborate with a diverse team, automate security practices, and mitigate risks through innovative solutions to uphold...
Reposted 1 week ago
Manager - CX Microsoft Engineering
$150K - $225K *
Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...
4 days ago
Sr. Unified Comms Engineer - Federal Customer
$120K - $145K *
Empower mission success by engineering and enhancing unified communications platforms, ensuring seamless voice and collaboration for secure operations. Drive troubleshooting, support implementation, a...
Reposted 1 week ago
Software Installer – Mid-Level
$80K - $128K *
Transform the future of air traffic management by ensuring seamless software installations and operational readiness for FAA's Terminal Flight Data Manager program, while collaborating with teams acro...
1 week ago
SENIOR TECHNOLOGY SPECIALIST - VIRTUAL DESKTOP & LINUX PLATFORMS
$100K - $120K *
Engineer cutting-edge Virtual Desktop Infrastructure and Linux platforms, driving automation and operational excellence. Collaborate with teams to enhance user experience and modernize infrastructure...
Reposted 1 week ago
$160K - $200K *
Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...
2 weeks ago
$110K - $145K *
Empower security and compliance within Microsoft cloud environments by engineering and managing robust security controls while fostering a proactive approach to risk assessment and improvement for org...
4 weeks ago
Program Manager, Onsite Data Collection
$110K - $130K *
Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...
6 days ago
Sr Staff Endpoint Systems Engineer
$141K - $236K *
Lead the charge in defining technical standards for secure, scalable Windows and macOS endpoints. Mentor engineers, manage projects, and collaborate with cross-functional teams to ensure compliance an...
Reposted 3 weeks ago
Senior Forward Deployed Engineer (FDE)
$170K - $205K *
Join a dynamic team to lead AI agent deployments in healthcare. Leverage your software engineering expertise and client-facing skills to drive technical delivery, influence product development, and en...
1 week ago
$113K - $153K *
Unlock potential by driving technical solutions and cross-functional initiatives. Collaborate with teams to enhance product quality and customer experience while owning escalations and developing inte...
1 week ago
Senior GenAI & High Performance Computing (HPC) Delivery Engineer
$153K - $199K *
Champion innovative HPC and GenAI solutions by deploying and optimizing GPU systems. Engage directly with clients to deliver cutting-edge infrastructure, ensuring high performance and reliability acro...
Reposted yesterday
$80K - $95K *
Transform identity and access management by executing daily operations, supporting AI tooling, and managing SaaS vendor administration. This role offers hands-on experience and a clear growth path tow...
2 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.