Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$110K - $130K *

Unlock the potential of next-gen AI systems by defining serviceability tools architecture. Collaborate with cross-functional teams to create actionable requirements and enhance documentation for compl...

Morrisville, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$148K - $263K *

Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $170K *

Shape the future of enterprise infrastructure by leading design, implementation, and optimization of systems. Drive automation, enhance security, and mentor junior staff while collaborating on strateg...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $100K *

Join a team that's dedicated to providing exceptional technical support for enterprise software applications. Collaborate with customers and development teams to troubleshoot issues, enhance software...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $142K *

Empower innovation by leading the design and management of global endpoint environments. Collaborate with diverse teams to optimize efficiency, provide expert support, and mentor junior engineers in t...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$106K - $150K *

Unlock potential by providing expert operational support for Windows environments. Manage complex incidents, ensure service availability, and collaborate across teams to enhance customer experiences i...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$66K - $106K *

Support our team by resolving complex technical issues and customer escalations. Collaborate with cross-functional teams to enhance service quality and ensure compliance during the ES 1.1x upgrade, dr...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Take ownership of next-generation IT infrastructure innovation. Collaborate with a diverse team to design, deploy, and secure tools that enhance operational capabilities using leading technologies in...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform customer service delivery by managing key accounts, aligning processes to SLAs, and driving continuous improvement. Collaborate across teams to enhance satisfaction and ensure seamless opera...

Massachusetts, USRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Champion innovative solutions as a System Engineer, driving client success through technology implementation and project management. Collaborate with teams to deliver projects on time and enhance clie...

Tampa, FLRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Partner with us to streamline operations by transforming manual tasks into efficient automation solutions. Leverage your expertise in Ansible, Terraform, and CI/CD to enhance productivity across diver...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform cloud communication systems by optimizing existing architectures, driving AI innovations, and leading technical teams to enhance performance and integrations across enterprise platforms...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join us to design and secure next-gen infrastructure while ensuring compliance. Collaborate with a diverse team, automate security practices, and mitigate risks through innovative solutions to uphold...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $225K *

Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...

Texas, USRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Empower mission success by engineering and enhancing unified communications platforms, ensuring seamless voice and collaboration for secure operations. Drive troubleshooting, support implementation, a...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$80K - $128K *

Transform the future of air traffic management by ensuring seamless software installations and operational readiness for FAA's Terminal Flight Data Manager program, while collaborating with teams acro...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Engineer cutting-edge Virtual Desktop Infrastructure and Linux platforms, driving automation and operational excellence. Collaborate with teams to enhance user experience and modernize infrastructure...

Montreal, QCRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $200K *

Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $145K *

Empower security and compliance within Microsoft cloud environments by engineering and managing robust security controls while fostering a proactive approach to risk assessment and improvement for org...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$141K - $236K *

Lead the charge in defining technical standards for secure, scalable Windows and macOS endpoints. Mentor engineers, manage projects, and collaborate with cross-functional teams to ensure compliance an...

San Diego, CARemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $205K *

Join a dynamic team to lead AI agent deployments in healthcare. Leverage your software engineering expertise and client-facing skills to drive technical delivery, influence product development, and en...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$113K - $153K *

Unlock potential by driving technical solutions and cross-functional initiatives. Collaborate with teams to enhance product quality and customer experience while owning escalations and developing inte...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$153K - $199K *

Champion innovative HPC and GenAI solutions by deploying and optimizing GPU systems. Engage directly with clients to deliver cutting-edge infrastructure, ensuring high performance and reliability acro...

Massachusetts, USRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform identity and access management by executing daily operations, supporting AI tooling, and managing SaaS vendor administration. This role offers hands-on experience and a clear growth path tow...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.