Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$162K - $180K *

Join a team that's redefining global operations for Remote Assistance, driving program launch and evolution across diverse AV partners. This role demands high autonomy and strategic decision-making to...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$115K - $130K *

Elevate your career by designing and managing Azure Kubernetes Service (AKS) clusters, ensuring reliability and security while collaborating with cross-functional teams to optimize performance and inc...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Empower the deployment of Siemens Teamcenter across complex PLM environments. In this hands-on role, you'll lead installation, configuration, and administration, ensuring reliable practices and troubl...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$90K - $100K *

Lead the charge in delivering engaging technical training experiences, empowering customers and partners with essential knowledge of IP network technologies. Adapt content and presentation styles to d...

Texas, USRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Lead the technical health of a claims platform by enhancing applications, ensuring system stability, and bridging engineering with business needs. This hybrid role combines hands-on development with s...

Cincinnati, OHRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$165K - $215K *

Architect innovative solutions to complex technical challenges, driving platform direction and enabling deep specialists. You'll tackle high-leverage problems that define our future capabilities and e...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $246K *

Lead cross-functional teams to deliver innovative CSP offerings, focusing on compute, storage, and GPU products. Utilize senior project management skills to ensure timely and budget-compliant executio...

Morrisville, NCRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$84K - $100K *

Elevate customer satisfaction by leading a dedicated team to ensure seamless installation processes, manage job flow, and enhance service delivery, all while driving operational excellence and fosteri...

Idaho, USRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Transform enterprise AI deployments by designing, building, and enhancing systems that drive significant business results while fostering strong partnerships with customers and engineering teams...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $140K *

Optimize web application development by leading design and implementation using .NET Core, ASP.NET, and Angular. Collaborate with teams, mentor junior developers, and ensure code quality while leverag...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Empower your career by supporting cutting-edge semiconductor processes. As a senior technical expert, you'll deliver critical installation, maintenance, and customer training, ensuring optimal system...

Texas, USRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Transform customer experience by delivering expert support in high volume semiconductor manufacturing. Lead installations, maintenance, and technical training to ensure optimal performance and reliabi...

Texas, USRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$75K - $100K *

Join a team that's dedicated to enhancing client satisfaction and profitability. As a key player, you'll manage client relationships, support sales processes, and ensure seamless communication between...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Join a team that's dedicated to enhancing customer engagement in cybersecurity. You'll proactively connect with government clients, promoting awareness and adoption of managed security services while...

Georgia, USRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$124K - $170K *

Lead the charge in innovative software solutions for healthcare, collaborating with diverse teams to enhance patient care and meet customer needs through cutting-edge technology and creative problem-s...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Drive customer engagement by building relationships and promoting cybersecurity services. Collaborate with teams to educate clients, track outreach efforts, and enhance service adoption through effect...

Georgia, USRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$107K - $147K *

Champion the integration of business needs and technical solutions, driving product delivery through collaboration with stakeholders. Leverage your expertise to translate requirements into actionable...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Optimize Linux/Unix systems through administration, troubleshooting, and proactive monitoring. Drive operational excellence by managing software, resolving incidents, and ensuring compliance while tra...

Pennsylvania, USRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive optimization solutions for workforce planning in a large-scale contact center. Collaborate with cross-functional teams to develop and implement advanced algorithms that enhance scheduling, staff...

Toronto, ONRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Contribute to the effective management of the ServiceNow platform, ensuring optimal performance and user satisfaction through system upgrades, troubleshooting, reporting, and collaboration with stakeh...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$106K - $198K *

Lead the transformation of 1LMX product solutions across the enterprise, collaborating with stakeholders to align capabilities with business needs, manage risks, and ensure successful deployment while...

Three Rivers, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Transform data management by ensuring accuracy and quality in metadata entry and publishing. Collaborate with developers and analyze information across systems to enhance reporting efficiency and cust...

Tennessee, USRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $160K *

Join our U.S. Government Support Engineering team to tackle complex technical challenges in secure environments. Leverage your Linux expertise and customer support skills to enhance GitLab's performan...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.