Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Program Lead, AV Remote Assistance Partner Enablement
$162K - $180K *
Join a team that's redefining global operations for Remote Assistance, driving program launch and evolution across diverse AV partners. This role demands high autonomy and strategic decision-making to...
1 week ago
Azure Platform Engineer, Remote Ontario
$115K - $130K *
Elevate your career by designing and managing Azure Kubernetes Service (AKS) clusters, ensuring reliability and security while collaborating with cross-functional teams to optimize performance and inc...
2 weeks ago
Teamcenter Deploycenter Specialist
$110K - $130K *
Empower the deployment of Siemens Teamcenter across complex PLM environments. In this hands-on role, you'll lead installation, configuration, and administration, ensuring reliable practices and troubl...
3 weeks ago
Technical Trainer, South Central
$90K - $100K *
Lead the charge in delivering engaging technical training experiences, empowering customers and partners with essential knowledge of IP network technologies. Adapt content and presentation styles to d...
Today
$95K - $115K *
Lead the technical health of a claims platform by enhancing applications, ensuring system stability, and bridging engineering with business needs. This hybrid role combines hands-on development with s...
5 days ago
Principal Software Engineer, Workload Orchestration (Distributed Compute))
$165K - $215K *
Architect innovative solutions to complex technical challenges, driving platform direction and enabling deep specialists. You'll tackle high-leverage problems that define our future capabilities and e...
Yesterday
Sr. Project Manager, CSP - Remote
$160K - $246K *
Lead cross-functional teams to deliver innovative CSP offerings, focusing on compute, storage, and GPU products. Utilize senior project management skills to ensure timely and budget-compliant executio...
1 week ago
$84K - $100K *
Elevate customer satisfaction by leading a dedicated team to ensure seamless installation processes, manage job flow, and enhance service delivery, all while driving operational excellence and fosteri...
1 week ago
Applied AI Engineer, Enterprise
$150K - $180K *
Transform enterprise AI deployments by designing, building, and enhancing systems that drive significant business results while fostering strong partnerships with customers and engineering teams...
Reposted 3 weeks ago
$125K - $140K *
Optimize web application development by leading design and implementation using .NET Core, ASP.NET, and Angular. Collaborate with teams, mentor junior developers, and ensure code quality while leverag...
6 days ago
Field Service Engineer - High Volume Manufacturing
$95K - $115K *
Empower your career by supporting cutting-edge semiconductor processes. As a senior technical expert, you'll deliver critical installation, maintenance, and customer training, ensuring optimal system...
Reposted yesterday
$80K - $100K *
Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...
Reposted 5 days ago
Field Service Engineer - High Volume Manufacturing
$95K - $115K *
Transform customer experience by delivering expert support in high volume semiconductor manufacturing. Lead installations, maintenance, and technical training to ensure optimal performance and reliabi...
Reposted yesterday
Manager, Professional Services
$110K - $130K *
Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...
Reposted 4 weeks ago
Client Operations Specialist - Intelligent Operations
$75K - $100K *
Join a team that's dedicated to enhancing client satisfaction and profitability. As a key player, you'll manage client relationships, support sales processes, and ensure seamless communication between...
3 weeks ago
Customer Engagement Specialist
$100K - $140K *
Join a team that's dedicated to enhancing customer engagement in cybersecurity. You'll proactively connect with government clients, promoting awareness and adoption of managed security services while...
1 week ago
$124K - $170K *
Lead the charge in innovative software solutions for healthcare, collaborating with diverse teams to enhance patient care and meet customer needs through cutting-edge technology and creative problem-s...
2 weeks ago
Customer Engagement Specialist
$80K - $95K *
Drive customer engagement by building relationships and promoting cybersecurity services. Collaborate with teams to educate clients, track outreach efforts, and enhance service adoption through effect...
1 week ago
Senior Software Business Analyst
$107K - $147K *
Champion the integration of business needs and technical solutions, driving product delivery through collaboration with stakeholders. Leverage your expertise to translate requirements into actionable...
5 days ago
Night Shift L2 NOC Linux/Unix Systems Administrator
$80K - $95K *
Optimize Linux/Unix systems through administration, troubleshooting, and proactive monitoring. Drive operational excellence by managing software, resolving incidents, and ensuring compliance while tra...
5 days ago
$110K - $130K *
Drive optimization solutions for workforce planning in a large-scale contact center. Collaborate with cross-functional teams to develop and implement advanced algorithms that enhance scheduling, staff...
Today
ServiceNow Platform Administrator
$88K - $105K *
Contribute to the effective management of the ServiceNow platform, ensuring optimal performance and user satisfaction through system upgrades, troubleshooting, reporting, and collaboration with stakeh...
Reposted 3 weeks ago
$106K - $198K *
Lead the transformation of 1LMX product solutions across the enterprise, collaborating with stakeholders to align capabilities with business needs, manage risks, and ensure successful deployment while...
1 week ago
Information Management Engineer
$95K - $115K *
Transform data management by ensuring accuracy and quality in metadata entry and publishing. Collaborate with developers and analyze information across systems to enhance reporting efficiency and cust...
4 days ago
Support Engineer, U.S. Government Support
$95K - $160K *
Join our U.S. Government Support Engineering team to tackle complex technical challenges in secure environments. Leverage your Linux expertise and customer support skills to enhance GitLab's performan...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.