Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Biomedical Equipment Technician 2
$65K - $98K *
Reimagine service excellence by diagnosing and repairing complex biomedical equipment, ensuring safety and compliance, and fostering strong relationships with customers and teams to drive overall sati...
Reposted 5 days ago
$90K - $110K *
Transform custom manufacturing workflows by bridging CAD/CAM solutions with client needs. Collaborate with Sales to deliver tailored demos, support technical validations, and represent the brand at in...
Today
$108K - $130K *
Lead the charge in implementing and supporting enterprise technology services, ensuring optimal performance of systems and applications while fostering collaboration across departments and managing ve...
6 days ago
Senior Field Service Technician
$68K - $109K *
Join us to deliver exceptional service and support for critical power equipment. You'll enhance customer satisfaction through effective communication, troubleshooting, and operational improvements whi...
3 days ago
Senior Field Service Technician
$68K - $109K *
Join a dynamic team to enhance customer satisfaction through effective service execution, troubleshooting, and operational improvements in critical power equipment, ensuring quality and safety standar...
3 days ago
Senior Field Service Technician
$83K - $133K *
Engage with customers to enhance service delivery and operational efficiency. Execute technical tasks, coach team members, and ensure quality standards while fostering positive relationships and ident...
3 days ago
Senior Field Service Technician
$83K - $133K *
Join us to deliver exceptional service in energy distribution solutions, ensuring customer satisfaction through effective communication and technical expertise. Collaborate with teams to enhance opera...
4 days ago
Senior Field Service Technician
$68K - $109K *
Champion customer satisfaction by executing service work, troubleshooting, and enhancing operational efficiency. Collaborate with teams to deliver quality solutions while ensuring safety and complianc...
4 days ago
Senior Field Service Technician
$68K - $109K *
Join a team that's dedicated to delivering exceptional service and solutions in energy distribution. You'll execute service work, enhance customer satisfaction, and drive operational improvements whil...
4 days ago
Senior Field Service Technician
$68K - $109K *
Join a team that's dedicated to delivering exceptional service and solutions in energy distribution. You'll engage with customers, troubleshoot technical issues, and enhance operational efficiency whi...
5 days ago
$93K - $125K *
Join a dynamic team as a technical resource, enhancing enterprise applications and infrastructure services. Drive operational excellence, support cross-functional initiatives, and ensure reliable, sec...
1 week ago
Enterprise Active Directory & Email Services Lead
$120K - $145K *
Unlock your potential as a technical leader driving enterprise identity and messaging services. Manage a talented team of engineers, ensuring reliable operations and security in a hybrid environment w...
3 weeks ago
$100K - $120K *
Join a skilled team to support and enhance large-scale Genesys implementations, focusing on installation, configuration, and daily operations to optimize the product suite performance...
Reposted 1 week ago
$110K - $130K *
Partner with us to drive innovative security solutions, engaging with customers and partners to address their unique challenges. Leverage your expertise in pre-sales and engineering to enhance operati...
1 week ago
$110K - $130K *
Drive collaboration with sales teams to identify prospects and deliver tailored security solutions, addressing technical challenges and enhancing customer engagement through education and presentation...
1 week ago
$105K - $157K *
Deliver exceptional service as a Field Engineer, resolving advanced technical issues and enhancing customer satisfaction. Collaborate with teams to drive service excellence and support business growth...
1 week ago
Senior Technical Services Analyst
$110K *
Join a dynamic team as a Senior Technical Services Analyst, leveraging your data expertise to deliver complex data migration projects for diverse clients. Drive efficiency through automation and desig...
Reposted 3 weeks ago
Principal Consultant - AI Infrastructure Services
$188K - $244K *
Shape your career as a Principal Consultant, leading AI infrastructure transformations. Drive strategic initiatives, mentor teams, and deliver executive insights to optimize data center design and enh...
Reposted today
Principal Consultant - AI Infrastructure Services
$177K - $229K *
Drive impactful AI transformations by leading strategic consulting initiatives. Collaborate with executives to optimize cloud architecture and deliver value-driven solutions, while mentoring teams and...
Reposted today
Principal Consultant - AI Infrastructure Services
$197K - $255K *
Lead the charge in AI transformation by optimizing data center design and accelerating value realization. Serve as a subject-matter expert, guiding strategic implementations and mentoring teams to dri...
Reposted today
Principal Consultant - AI Infrastructure Services
$216K - $280K *
Transform AI infrastructure by leading strategic consulting initiatives, guiding executives through architecture and value realization, and mentoring teams to optimize cloud integration and data archi...
Reposted today
Principal Consultant - AI Infrastructure Services
$188K - $244K *
Transform your career by leading AI infrastructure initiatives, guiding executives through strategic architecture and value realization. Leverage your expertise to optimize data center design and driv...
Reposted today
$85K - $100K *
Transform customer engagement by aligning technical solutions with strategic goals. Collaborate with sales teams to navigate software choices, ensuring seamless integration and optimal architectural p...
2 days ago
Network Automation Engineer at Hydra Host
$110K - $130K *
Lead the charge in automating and scaling network infrastructure across diverse global datacenters, enhancing performance and security while collaborating with engineering teams to implement robust so...
2 weeks ago
$95K - $115K *
Lead the execution of VDC deliverables, ensuring quality standards while coordinating across various project phases. Collaborate with teams to enhance workflows and deliver optimal results in BIM, con...
Reposted 4 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.