Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$66K - $99K *
Play a key role in delivering exceptional service by performing preventative maintenance and troubleshooting on medical equipment. Collaborate with experienced engineers to enhance customer satisfacti...
3 weeks ago
$150K - $180K *
Join a team that's leading the modernization of a legacy system. Drive architectural decisions, enhance engineering practices, and foster a culture of innovation while ensuring reliable delivery and c...
2 weeks ago
Principal Engineer, Solutions Architecture - Networking
$142K - $203K *
Design and optimize AI-ready networking infrastructures to support high-performance computing and data-intensive workloads. Collaborate with customers to assess, plan, and implement scalable solutions...
Reposted yesterday
Remote Site Services Data Center Manager, Infrastructure Services
$120K - $145K *
Engage in overseeing data center operations, ensuring efficient infrastructure management and operational excellence across regions. Lead teams and projects while supporting critical services and driv...
1 week ago
Project Manager, FEHRM Healthcare Technology Management - Deployment
$95K - $125K *
Drive the deployment of healthcare technology across multiple VA facilities, coordinating projects and ensuring readiness. Collaborate with diverse teams to manage timelines, resolve issues, and deliv...
2 weeks ago
$95K - $115K *
Join a team that's dedicated to building and enhancing CI/CD pipelines, ensuring secure and efficient software delivery for critical programs. Collaborate with diverse teams to maintain high standards...
Yesterday
Sr. Engineer, Project Engineering
$100K - $130K *
Partner with us to design and implement secure, scalable network solutions. Leverage your expertise in networking technologies to enhance performance and reliability while collaborating with cross-fun...
2 weeks ago
Application Engineer, Data Centers
$77K - $124K *
Join a team that's transforming data center solutions. As an Application Engineer, you'll shape technical strategies, collaborate with key industry players, and ensure seamless project execution in a...
Reposted 3 weeks ago
$110K - $120K *
Unlock your potential as a Solutions Engineer, guiding sales teams with expert network security advice, conducting training sessions, and supporting customer needs while driving professional services...
Reposted 1 week ago
$150K - $180K *
Drive exceptional support experiences globally, leading a high-performing team to enhance operational efficiency and scale offerings as our customer base and product suite expand...
Reposted yesterday
$80K - $89K *
Elevate your career by developing innovative software solutions, driving product enhancements, and collaborating within an Agile team. Utilize core technologies like JavaScript, HTML, and CSS to deliv...
1 week ago
Software Engineer - Agent Team
$122K - $160K *
Transform the future of endpoint management by developing innovative solutions that enhance security and performance across diverse platforms, collaborating with a dynamic team to deliver impactful so...
Reposted yesterday
$80K - $120K *
Collaborate with cross-functional teams to design and develop user-centric web applications, integrating AI-driven insights for high-stakes decision-making workflows while ensuring performance and sec...
1 week ago
$120K - $160K *
Join our dynamic team to design and develop cutting-edge AI platforms, enhancing decision-making workflows through innovative web applications and robust backend services. Collaborate across the full...
1 week ago
$120K - $145K *
Join a dynamic team to design and develop a next-gen AI platform, focusing on intelligent agent frameworks and modern web applications. Collaborate across the full stack to enhance decision-making wor...
1 week ago
$63K - $105K *
Champion the development of AI agents and workflows, leveraging GenAI.mil to create innovative automated solutions. Collaborate with cross-functional teams to enhance processes and deliver high-qualit...
1 week ago
Systems Engineer, Manager - Operations
$121K - $164K *
Champion a team of analysts to enhance enterprise infrastructure services, ensuring reliable support and operational excellence. Collaborate with cross-functional teams to align priorities and drive c...
5 days ago
$110K - $130K *
Elevate your career by designing and implementing hybrid networks across AWS, OCI, and on-premises environments, ensuring secure connectivity and compliance while troubleshooting complex issues in a f...
1 week ago
Senior Principal Engineer, Solutions Architecture
$170K - $221K *
Partner with us to deliver integrated IT solutions that align with customer goals. Leverage your technical expertise to navigate complex requirements and enhance customer satisfaction through innovati...
Reposted 1 week ago
$117K - $195K *
Oversee the development and deployment of customized ServiceNow solutions, ensuring compliance with federal security frameworks while enhancing system performance and reliability. Collaborate with sta...
Reposted 2 weeks ago
Biomedical Equipment Technician 2
$65K - $98K *
Reimagine service excellence by diagnosing and repairing complex biomedical equipment, ensuring safety and compliance, and fostering strong relationships with customers and teams to drive overall sati...
Reposted 5 days ago
$90K - $110K *
Transform custom manufacturing workflows by bridging CAD/CAM solutions with client needs. Collaborate with Sales to deliver tailored demos, support technical validations, and represent the brand at in...
Today
$108K - $130K *
Lead the charge in implementing and supporting enterprise technology services, ensuring optimal performance of systems and applications while fostering collaboration across departments and managing ve...
6 days ago
Senior Field Service Technician
$68K - $109K *
Join us to deliver exceptional service and support for critical power equipment. You'll enhance customer satisfaction through effective communication, troubleshooting, and operational improvements whi...
3 days ago
Senior Field Service Technician
$68K - $109K *
Join a dynamic team to enhance customer satisfaction through effective service execution, troubleshooting, and operational improvements in critical power equipment, ensuring quality and safety standar...
3 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.