Technical Customer Support Engineer Jobs in Burnaby, BC

Manage the end-to-end lifecycle of complex ELD compliance issues, driving resolution and product improvements while collaborating closely with customers, R&D, and support teams to ensure seamless oper...

Champion user success by delivering expert technical support, navigating complex networking challenges, and enhancing customer experience through proactive solutions and collaboration with cross-funct...

Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...

Solve complex technical escalations, collaborating with engineering to ensure effective resolutions. Take ownership from intake to handoff, while enhancing product quality through proactive issue iden...

Empower enterprise AI security initiatives by leading customer success, driving delivery excellence in engagements, and crafting compelling narratives that enhance customer risk management and expand...

Optimize customer success by leading onboarding, training, and technical support. Collaborate closely with clients to enhance their experience and maximize investment returns while addressing challeng...

Join our dynamic infrastructure team as a Senior Network Engineer, where you'll implement and support mission-critical network solutions. Drive innovations in data center technologies and enhance netw...

Transform customer support experiences by leveraging your technical expertise to troubleshoot network issues, resolve inquiries, and enhance product quality while collaborating closely with engineerin...

Advance your career by building innovative software solutions that transform physical operations, collaborating across teams to create impactful products that drive real change and enhance customer su...

Join a dynamic team as you lead global customer support operations, ensuring high-quality service for clients using specialized ERP solutions, while fostering collaboration and team growth to enhance...

Champion IT solutions by owning and optimizing identity infrastructure, ensuring platform compliance and availability, while empowering teams through automation and engineering excellence in a fast-pa...

Engage with a global security team to monitor, respond to, and lead security incidents. Collaborate on process improvements while shaping incident response strategies and providing expert guidance acr...

Transform your career by leading a dynamic technical team, ensuring high-quality service delivery while managing operations, mentoring staff, and driving strategic improvements in a fast-paced environ...

Partner with us to assist customers with automation solutions by building relationships, solving problems, and creating technical content while engaging across teams for product development and suppor...

Join a team that's essential to ensuring 24x7 reliability for our global cryptocurrency trading platform. You'll manage production support, optimize processes, and enhance user experience through tech...

Support our sales team by leveraging technical expertise to solve customer challenges with Auvik's solutions. You'll collaborate internally and externally, assisting prospects through software evaluat...

Innovate with cutting-edge PON solutions, collaborating across teams to deliver high-performance data center management networks, meeting the evolving needs of hyperscalers and ensuring operational ex...

Take ownership of developing and scaling a cutting-edge Kubernetes platform, enhancing enterprise environments for AI/ML workloads and hybrid cloud usage while ensuring high-quality engineering standa...

The Technical Support Engineering Manager will lead a team of Support Engineers and Product Experts to resolve complex technical issues and enhance customer experience. This role involves collaboratin...

Optimize partner success by leveraging expertise in cybersecurity solutions, driving revenue through strategic technical enablement, and fostering strong partner relationships within a dynamic sales e...

Engineer and deliver key capabilities for a next-gen Kubernetes platform, enabling AI and enterprise applications. Collaborate with global teams to manage distributed systems at massive scale, ensurin...

Grow your career with a dynamic engineering team focused on designing and building innovative security systems. Contribute from design to deployment, and mentor junior engineers while enhancing softwa...

Engage with clients to deliver expert technical support for protection and control solutions. Collaborate with sales teams to enhance proposals and establish strong customer relationships while provid...

Optimize quality assurance processes at every sprint, leveraging ServiceNow expertise and cutting-edge tools to enhance testing efficiency and ensure robust delivery across ITSM and CSM platforms...

Shape the future of AI infrastructure by designing and advancing core systems that enhance developer workflows, ensure security, and automate processes in a collaborative environment focused on innova...