Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.
Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.
Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.
Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.
Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.
Discovery Implementation Manager
$80K - $115K *
Shape the future of client onboarding by leading implementation processes, ensuring satisfaction, and driving best practices in a dynamic environment. Collaborate with teams to enhance client experien...
2 weeks ago
Pre-Sales Solutions Engineer, HCM
$95K - $125K *
Join a team that's transforming HR and payroll solutions by engaging clients, conducting tailored demos, and bridging business needs with technical expertise to enhance workforce management and compli...
1 week ago
$125K - $150K *
Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...
4 weeks ago
Senior Oncology Account Manager, Richmond
$150K - $230K *
Explore opportunities to drive oncology product success by building strong relationships with healthcare professionals, managing territory resources, and delivering impactful solutions that enhance pa...
2 weeks ago
Enterprise Account Executive - US East Coast
$150K - $160K *
Accelerate progress at a leading SaaS firm by owning a greenfield territory, driving high-stakes enterprise partnerships, and leveraging advanced AI solutions to transform sales processes for top-tier...
5 days ago
Global Program Manager, Customer Experience Center
$100K - $150K *
Unlock your potential by leading the operational backbone of a new Customer Experience Center. Drive launch readiness, manage vendor relationships, and ensure seamless program execution to deliver exc...
1 week ago
$95K - $115K *
Lead the implementation and management of client Speaker Bureau operations, ensuring successful educational programs in the pharmaceutical sector. Collaborate with cross-functional teams to exceed cli...
1 week ago
Manager of Client Management, CORE East Segment - Cigna Global Health Benefits (GHB) - Remote
$110K - $130K *
Transform client relationships by leading a dynamic team to achieve financial growth and enhance client experiences across a diverse portfolio. Drive strategic initiatives and foster collaboration to...
2 weeks ago
$54K - $111K *
Champion client success by managing relationships, driving product adoption, and ensuring operational excellence. Leverage your expertise to enhance client engagement, resolve issues, and identify gro...
1 week ago
Learning/Change Specialist – Curriculum & Materials
$85K - $105K *
Drive impactful learning experiences by developing engaging curriculum and materials for federal users. Collaborate with a multidisciplinary team to enhance user adoption of enterprise applications an...
2 weeks ago
$130K - $150K *
Champion clinical project success by leading operations, training teams, and ensuring compliance. Drive strategic planning and risk management while overseeing site performance and fostering collabora...
2 weeks ago
$200K - $265K *
Empower clients by showcasing the Neo4j Graph Intelligence Platform, driving technology evaluations, and delivering tailored solutions that address critical business needs while fostering strong custo...
2 days ago
Account Specialist (San Jose, CA)
$160K - $192K *
Drive commercial performance by engaging healthcare providers and executing territory plans. Collaborate with cross-functional teams to support product launches and ensure patient access to innovative...
3 weeks ago
Lead Specialist, Learning Scientist (Clinical)
$95K - $115K *
Champion innovative research in clinical assessments, leading product development and strategy across multiple domains. Collaborate with cross-functional teams to translate scientific evidence into im...
3 days ago
Professional Services Consultant (Remote)
$100K - $120K *
Optimize customer success by delivering expert implementation and integration services across diverse industries. Collaborate with sales and engineering teams to ensure seamless onboarding and technic...
3 weeks ago
Senior Account Executive, Subscription Sales (Strategics)
$141K - $251K *
Champion enterprise data storage transformation by architecting complex subscription agreements. Collaborate with strategic leaders and engage C-suite executives to drive recurring revenue and redefin...
3 days ago
Senior Director, HR Business Partner (Remote: Boston, Raleigh, Apex-Wilmington)
$150K - $180K *
Drive impactful HR strategies in a dynamic global environment, collaborating with senior leaders to align people initiatives with business goals. Contribute to a newly forming team focused on growth a...
Reposted 2 weeks ago
International Partnerships Manager
$88K - $150K *
Champion global payroll solutions by managing ICP partnerships, streamlining processes, and driving growth across diverse markets. Collaborate with cross-functional teams to enhance service delivery a...
3 weeks ago
$80K - $90K *
Support the development and leadership of ESS programs across multiple academies, ensuring compliance with state laws and best practices while enhancing educational services for exceptional children i...
Yesterday
$100K - $120K *
Contribute to US HR operations by ensuring compliance with employment laws, managing employee data, and supporting onboarding/offboarding processes while collaborating with global HR teams for seamles...
Reposted 3 weeks ago
$75K - $158K *
Elevate enterprise testing by managing Tricentis Tosca for automated quality assurance. Collaborate with cross-functional teams to enhance testing maturity, ensure platform stability, and support miss...
Reposted 3 weeks ago
$99K - $138K *
Help us streamline partner diligence and change management processes, ensuring compliance and operational efficiency. Collaborate across teams to enhance partner relationships and support their lendin...
Reposted yesterday
Canadian Public Sector Engagement Delivery Leader
$133K - $183K *
Empower enterprises by leading transformative Salesforce engagements, guiding cross-functional teams, managing complex projects, and fostering client relationships to ensure successful outcomes. Drive...
Reposted 5 days ago
$150K - $180K *
Lead and innovate compliance strategies to ensure adherence to ERISA, DOL, and IRS regulations. Drive technology-enabled solutions, manage risk, and enhance operational excellence while coaching compl...
3 days ago
$74K - $125K *
Accelerate progress at a federal agency by managing platform enablement and customer solutions. Lead training, technical support, and cross-team collaboration to enhance data analytics and AI capabili...
3 weeks ago
What does a Customer Success Specialist do?
A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.
What skills are important for Customer Success Specialist jobs?
Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.
Where do Customer Success Specialists work?
Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.
How can I find Customer Success Specialist jobs paying $100,000 or more?
Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.
What career paths can follow a Customer Success Specialist role?
Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.