Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$110K - $130K *

Lead the charge in delivering tailored, technical solutions that drive sales success. Collaborate with teams to enhance demos, manage proposal responses, and ensure seamless implementation transitions...

Atlanta, GARemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Drive customer success by managing key accounts, ensuring satisfaction, and expanding revenue through upselling. Collaborate with internal teams to align customer needs with solutions, while leveragin...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in building Enterprise Solutions from the ground up, ensuring seamless integration of workforce management and payroll systems. Collaborate across teams to enhance deployment readiness...

San Francisco, CARemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $195K *

Elevate revenue growth by building strong relationships with law firms and corporations. Drive new business development through consultative sales, leveraging industry insights and collaboration with...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$150K - $180K *

Accelerate growth by driving sales in VC-backed tech firms, forging C-level relationships, and leading complex deals. Leverage support and networks to position solutions for global expansion and estab...

San Francisco, CARemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $170K *

Champion the success of US merchants by driving Policy Protect sales, addressing policy abuse, and delivering compelling demos. Collaborate with Account Executives to build business cases and enhance...

New York, NYRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$77K - $173K *

Lead strategic sales initiatives within the Digital Infrastructure sector, leveraging industry expertise to drive growth and build relationships with key stakeholders. Identify and close opportunities...

Illinois, USRemote

Reposted today

  •   5 - 7 years exp.  •   Transportation

$100K - $115K *

Bring your expertise to drive new business growth by selling innovative solutions in a consultative manner. Manage the full sales cycle while building lasting relationships with enterprise-level clien...

RemoteRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Advance client success by overseeing Medical Information services, ensuring compliance with KPIs and quality standards. Lead a team in delivering accurate medical responses and managing inquiries from...

Overland Park, KSRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Unlock your potential as a strategic advisor, driving enterprise success on Amazon. Manage complex initiatives, build executive partnerships, and deliver transformative results through innovative adve...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$87K - $110K *

Empower project success by leading initiatives that align with business goals. Collaborate with teams to develop implementation plans, track progress, and ensure compliance, all while fostering a high...

Irvine, CARemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Lead compliance initiatives across multiple states, ensuring adherence to healthcare regulations. Collaborate with operations to localize policies, deliver training, and monitor regulatory changes, dr...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$96K - $181K *

Unlock potential by leading product strategy and driving growth in the Merchant Acquiring Payments sector. Collaborate with internal teams and external partners to enhance product offerings and delive...

Cleveland, OHRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Drive exceptional customer support by resolving complex technical issues, managing firewall deployments, and mentoring junior technicians while ensuring adherence to service level agreements and enhan...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Champion innovation by discovering and scaling new business opportunities. Collaborate with Sales and customers to prototype solutions, turning insights into market-ready products that drive growth an...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $250K *

Transform the Salesforce CRM landscape by leading strategy, execution, and a talented team. Drive enhancements across Sales Cloud and CPQ, ensuring alignment with business goals while modernizing reve...

California, USRemote

1 month ago

  •   11 - 15 years exp.  •   Enterprise Technology

$186K - $232K *

Champion your career by driving enterprise sales engagements and delivering tailored technical solutions. Collaborate with Account Executives to support complex customer needs and enhance data securit...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$144K - $200K *

Lead a national team of Key Account Leaders to drive sales in campus public safety, focusing on recruitment, coaching, and team performance. Shape strategies to enhance sales effectiveness and adapt t...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$117K - $177K *

Lead product marketing initiatives to enhance adoption and communication of innovative solutions for the Public Sector, ensuring alignment across teams and effective messaging for government and nonpr...

Washington, VARemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$79K - $139K *

Join a team that's dedicated to driving excellence in clinical trial contracts. As a Senior Site Contracts Manager, you'll negotiate and manage site budgets and agreements, collaborating with key stak...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's dedicated to driving growth in healthcare accounts. Leverage your strategic sales expertise to build relationships, identify opportunities, and deliver value in a fast-paced environ...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$74K - $124K *

Join us to analyze and develop child care policies that enhance assistance programs. Collaborate with stakeholders, draft guidance, and inform federal and state policymaking to improve child care qual...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Transform complex data systems by designing and implementing scalable solutions that enhance analytics and drive business intelligence in a collaborative, Agile environment focused on healthcare compl...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$85K - $100K *

Lead the execution and optimization of programmatic campaigns, fostering client relationships and mentoring team members to achieve strategic goals and enhance performance in a collaborative environme...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$120K - $170K *

Lead the charge in developing a cutting-edge anti-ransomware platform. Collaborate with a dynamic team to design and enhance scalable backend systems using Scala and Rust, ensuring high performance an...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.