Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$130K - $140K *

Shape the future of Salesforce solutions by designing and delivering high-quality applications. Collaborate with teams to translate business needs into scalable code, leveraging your expertise in Apex...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$195K - $245K *

Join a team that's redefining partner management by owning high-value relationships, driving growth through strategic planning, and collaborating across departments to enhance customer outcomes and re...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$96K - $155K *

Inspire innovation in Orthopaedics by designing and executing hands-on training for healthcare professionals. Collaborate with cross-functional teams to enhance product knowledge and ensure compliance...

Palm Beach Gardens, FLRemote

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Join a team focused on excellence in clinical trial management, overseeing site interactions, ensuring data integrity, and driving compliance. You'll lead efforts in patient safety, recruitment, and d...

Massachusetts, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Oversee the referral management function, enhancing member access to quality care while managing costs. Lead a team, develop strategies, and ensure compliance across operations, fostering partnerships...

Austin, TXRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Empower public-sector organizations by driving technology solutions in Washington. Develop new relationships, expand accounts, and collaborate with teams to enhance government operations and education...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential by supporting complex customer needs through expert solution design and seamless sales transitions. Collaborate with teams to drive sales opportunities and enhance customer engag...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$91K - $122K *

Empower and lead a high-performing sales team to exceed targets, fostering strategic relationships and guiding consultative sales strategies that highlight key market differentiators for sustained gro...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$255K - $383K *

Lead strategic initiatives to empower enterprise clients, solving complex data challenges while fostering long-term partnerships and driving revenue growth through collaborative efforts across teams...

California City, CARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$255K - $383K *

Join us to lead strategic initiatives with enterprise clients, solving complex data challenges. Collaborate cross-functionally to nurture partnerships and drive significant revenue growth in a high-im...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Shape complex, cross-functional programs that drive enterprise transformation, focusing on Customer Data Platform implementation and AI initiatives. Collaborate with diverse teams to ensure strategic...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$128K - $218K *

Elevate customer acquisition efforts by leveraging your expertise in Compliance, FinTech, and RegTech. Collaborate with Sales and Solutions Architects to translate regulatory challenges into impactful...

Alabama, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$128K - $218K *

Partner with us to drive net new customer acquisition across diverse markets, leveraging your expertise in Compliance, FinTech, and RegTech to translate complex regulatory challenges into impactful te...

San Ramon, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $85K *

Grow your career by driving the adoption of innovative products in academia. Engage with researchers and faculty, manage the full sales cycle, and collaborate with marketing to exceed targets in a dyn...

Illinois, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $110K *

Lead the charge in defining strategic visions and multi-service roadmaps for medium to large accounts, integrating marketing with cross-functional business strategies to drive growth and client satisf...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $90K *

Lead the charge in enhancing professional development for infant and early childhood mental health. Collaborate nationally to deliver high-quality training, support certification, and implement innova...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$255K - $383K *

Transform enterprise relationships by leading strategic sales initiatives, managing complex cycles, and nurturing partnerships to drive significant revenue growth in a high-impact territory...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$82K - $95K *

Lead the charge in transforming operational systems and product development. Collaborate across teams to design scalable solutions, enhance member experiences, and drive strategic initiatives that sup...

Boulder, CORemote

Yesterday

  •   Less than 5 years exp.  •   Legal & Accounting

$120K - $145K *

Transform enterprise accounts by driving strategic sales in AI infrastructure, HPC, and cloud solutions. Lead complex sales cycles, build executive relationships, and partner with technical teams to d...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $160K *

Drive program success by coordinating cross-functional teams, managing reporting, and optimizing engagement strategies for a global enterprise account, ensuring alignment with client goals and employe...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion the full sales cycle for top enterprise accounts, utilizing a consultative approach to solve complex challenges. Drive impactful relationships with stakeholders, and navigate lengthy processe...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$146K - $161K *

Lead and oversee clinical data management activities for multiple studies, ensuring high-quality data delivery in compliance with regulatory standards. Collaborate with cross-functional teams and vend...

Menlo Park, CARemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $215K *

Unlock the potential of technical enablement by managing global projects, developing engaging content, and collaborating with teams to enhance enterprise security solutions and drive go-to-market succ...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Manage high-stakes incident responses, translating technical chaos into clear communication. Lead a team to ensure effective crisis execution while fostering a culture of calm and collaboration across...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Join us to lead the design and execution of innovative AI solutions within our Agentforce ecosystem. This role blends technical expertise in Salesforce with cross-functional collaboration to enhance o...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.