Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$120K - $180K *

Join as a Strategic Enterprise Account Manager, owning a territory to drive sales and enhance customer relationships. Collaborate with a talented team to position cutting-edge technologies and maintai...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $209K *

Shape the future of enterprise solutions by acting as a strategic advisor to executive stakeholders, crafting tailored proposals that drive adoption and value through integrated technology solutions...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$172K - $260K *

Shape the future of Slack's security ecosystem by driving partnerships and integrations. Collaborate with industry leaders to enhance governance capabilities and ensure enterprise readiness while fost...

California, USRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $125K *

Shape the future of integration projects by owning technical direction, ensuring seamless execution, and fostering client trust. Collaborate with sales and development teams to deliver clear documenta...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$93K - $137K *

Optimize data center cooling systems by providing expert technical support and innovative solutions. Collaborate with engineering teams to enhance water treatment programs, ensuring reliability and ef...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$96K - $135K *

Drive client success by managing strategic relationships with plan sponsors, advisors, and administrators. Enhance retention and growth through tailored solutions, collaboration, and effective communi...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$104K - $157K *

Unlock insights in healthcare analytics to drive reimbursement strategies and market access. Collaborate with cross-functional teams to analyze data trends and develop scalable solutions that enhance...

Minneapolis, MNRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$165K - $215K *

Join a team that's driving AI adoption by partnering with innovative ML teams. You'll manage enterprise accounts, shape product use cases, and ensure customer success, transforming insights into repea...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$300K - $350K *

Pioneer sales growth in the cybersecurity sector by acquiring new accounts, nurturing relationships, and exceeding quotas. Leverage your expertise in disruptive solutions and channel partnerships to d...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Accelerate customer retention initiatives by managing renewals, fostering relationships, and collaborating with teams to ensure satisfaction and growth. Drive success through proactive engagement and...

CanadaRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Partner with us to enhance relationships with executive partners, enabling pipeline growth and revenue generation. Leverage cross-functional collaboration while managing multiple engagements, driving...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$60K - $99K *

Take ownership of developing high-quality bilingual professional learning content that enhances educator practice and drives student success in dual-language classrooms. Collaborate with cross-functio...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Champion growth by developing and executing territory plans to maximize revenue. Collaborate with sales, marketing, and business development teams to drive results and enhance market share through eff...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Champion growth by driving enterprise sales in the Insurance sector, leveraging AI voice technology. Engage with diverse clients, manage complex sales cycles, and deliver innovative solutions that enh...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Champion impactful programs by leading cross-functional teams, driving strategic alignment, and ensuring seamless execution. Leverage your expertise to manage complex initiatives that delight customer...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $165K *

Empower enterprises by leading sophisticated customer engagements, driving strategic visions through collaboration and expert solutions. Be the trusted advisor who transforms challenges into innovativ...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $160K *

Accelerate progress at a dynamic tech firm by owning the full sales cycle for mid-market practices. Collaborate with leadership to shape strategy and drive impactful relationships, ensuring success in...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$96K - $192K *

Unlock growth by managing a diverse territory, driving sales across global enterprise and local accounts. Engage with senior stakeholders, navigate complex environments, and lead the full sales cycle...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $230K *

Transform your career by driving oncology product success and building impactful relationships with healthcare professionals. Leverage your expertise to enhance patient access and deliver innovative s...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$140K - $175K *

Join a dynamic team as you drive renewals and expansion for managed sales customers. Leverage executive relationships and strategic planning to enhance account growth while collaborating with cross-fu...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$92K - $116K *

Shape impactful advocacy marketing initiatives that elevate outdoor access awareness. Collaborate cross-functionally to create compelling campaigns, drive customer engagement, and measure success, all...

RemoteRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Lead strategic sales initiatives within the public sector, driving new business and expanding existing accounts. Manage complex SaaS deals, build strong relationships, and deliver tailored solutions t...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$300K - $350K *

Engage in a dynamic sales role, driving the full cycle from pipeline generation to closing six-figure deals in mid-market and enterprise cybersecurity. Contribute to go-to-market strategies and build...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $210K *

Empower the legal team by negotiating complex commercial agreements, supporting global sales, and collaborating with cross-functional teams to drive business growth while managing risk and ensuring co...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $160K *

Develop high-quality medical content across multiple therapeutic areas, leading a team of writers while collaborating with clients and stakeholders to ensure strategic alignment and adherence to regul...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.