Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$80K - $95K *

Unlock potential by driving new business growth in mid-market sectors. Own the full sales cycle, from prospecting to closing, while building relationships and shaping strategies for success in a dynam...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$168K - $230K *

Lead impactful data science initiatives by measuring engagement outcomes and building customer models. Collaborate with senior data scientists to drive analytics that directly influence business succe...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $170K *

Drive product strategy and innovation in a collaborative environment, leading cross-functional initiatives that enhance customer experiences and deliver measurable business outcomes. Elevate your care...

Austin, TXRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$115K - $120K *

Lead the charge in driving operational excellence and strategic enablement across global Inside Sales teams, enhancing commercial effectiveness and delivering exceptional client value through innovati...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Elevate customer engagement by leading SaaS renewal strategies, fostering relationships, and driving growth through negotiation and operational excellence in a dynamic environment...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$116K - $189K *

Transform partner marketing strategies by developing data-driven co-marketing plans, driving pipeline growth, and aligning sales teams with partners. Collaborate to create impactful campaigns and mana...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Transportation

$160K - $200K *

Transform the global Professional Services strategy, leading a high-performing team to enhance customer outcomes and drive commercial success through innovative implementation and consulting services...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $145K *

Lead the charge in driving client success and commercial growth by managing strategic relationships, identifying upsell opportunities, and ensuring client satisfaction across a diverse portfolio in th...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Lead the technical health of a claims platform by enhancing applications, ensuring system stability, and bridging engineering with business needs. This hybrid role combines hands-on development with s...

Cincinnati, OHRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$175K - $190K *

Innovate the deployment process by leading two squads to ensure seamless integration and self-service capabilities for customers, driving measurable outcomes and enhancing product effectiveness in a d...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $210K *

Take ownership of Nanit's growth in Canada by driving revenue across DTC, Amazon.ca, and retail channels. Leverage market insights and collaborate with cross-functional teams to establish a category-d...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$104K - $160K *

Pioneer a transformative approach to user readiness, leading a diverse team to ensure seamless assessment delivery. Shape strategies that unify digital and logistical preparedness, driving success for...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$73K - $97K *

Champion workforce optimization by overseeing staffing and operations, ensuring teams are equipped to deliver exceptional member experiences while fostering a supportive work environment...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $150K *

Advance your career by leading product strategy for supply chain orchestration. Drive technical decisions, collaborate with cross-functional teams, and leverage AI to enhance workflows, ensuring measu...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Drive customer success by managing onboarding, project delivery, and ongoing support. Collaborate with cross-functional teams to enhance the customer experience and ensure long-term account growth in...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$145K - $175K *

Join a team that's redefining legal operations in a fast-paced healthtech environment. As a key player, you'll manage complex contracts, drive compliance, and leverage technology to enhance efficiency...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join us to drive full-cycle sales of an innovative AI platform, engaging top audit and advisory firms. Build relationships, implement strategies, and redefine industry standards while navigating compl...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$96K - $169K *

Engineer robust Salesforce applications and integrations, driving full-lifecycle development from design to deployment. Collaborate with cross-functional teams to enhance sales and service tools, ensu...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Unlock potential by managing client relationships and driving project success. You'll proactively address issues, identify growth opportunities, and ensure delivery excellence while fostering strong p...

United StatesRemote

Reposted 4 days ago

  •   15+ years exp.  •   Staffing

$80K - $95K *

Lead the charge in designing intuitive web experiences by researching user needs and translating complex workflows into accessible interfaces. Collaborate with diverse stakeholders to enhance usabilit...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a dynamic team to install and support Moxi robots in hospitals, ensuring seamless operations and training staff. Engage with diverse teams to enhance healthcare efficiency and improve patient car...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$105K - $127K *

Unlock your potential by leading transformative nursing strategies and clinical improvements. Leverage your expertise to enhance patient care and operational performance while guiding healthcare organ...

United StatesRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $120K *

Transform customer experiences by leading complex implementations, aligning stakeholders, and ensuring successful technical deployments that drive meaningful business outcomes across multiple projects...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $140K *

Grow your career with a dynamic sales role focused on Fortune 1000 clients. Drive new business, manage account strategies, and collaborate with teams to achieve sales success in a fast-paced, high-gro...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$152K - $228K *

Drive revenue growth as you lead the West Coast sales team, developing strategies to cultivate key relationships, close impactful deals, and enhance Duolingo's ad offerings for millions of learners in...

California, USRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.