Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$330K - $350K *

Unlock potential by driving strategic expansion within Global 2000 accounts. Manage complex SaaS deals, collaborate with cross-functional teams, and deliver measurable business outcomes through innova...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$202K - $253K *

Join a team that's driving partner sales excellence in North America. Lead strategic initiatives with Databricks to enhance co-selling efforts, boost pipeline growth, and collaborate across functions...

California, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$279K - $333K *

Shape the future of customer engagement by leading a dynamic Solutions Engineering team. Drive strategic initiatives, foster collaboration across departments, and deliver innovative AI-driven solution...

RemoteRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $170K *

Shape the future of enterprise infrastructure by leading design, implementation, and optimization of systems. Drive automation, enhance security, and mentor junior staff while collaborating on strateg...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive new logo acquisition and expansion revenue in key accounts, managing full-cycle sales from opportunity to contract. Collaborate with technical teams to build ROI models and ensure accurate forec...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$86K - $138K *

Champion the seamless member experience in healthcare access by defining product strategy and overseeing execution. Drive innovation in finding and scheduling care, ensuring accuracy and satisfaction...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$149K - $249K *

Unlock your potential as a key player in transforming healthcare solutions. Engage with clients, drive product adoption, and craft innovative strategies that enhance digital workspaces in a dynamic, c...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Empower your career by leading strategic operations in Managed Services. Drive excellence, enhance client satisfaction, and optimize delivery processes while mentoring high-performing teams to achieve...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$105K - $135K *

Champion user engagement by designing and executing lifecycle marketing strategies. Drive retention and conversion through targeted campaigns, leveraging data insights and creative messaging to enhanc...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Join a dynamic team as you drive sales growth by cultivating client relationships and executing strategic marketing initiatives. Leverage your consultative skills to provide tailored workforce solutio...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with enterprise clients to drive sales growth through strategic prospecting, relationship building, and consultative solutions. Collaborate with brokers and leverage marketing strategies to exc...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $107K *

Transform customer relationships and revenue strategies for complex Public Sector and Education accounts, ensuring retention, growth, and alignment with procurement dynamics while collaborating with c...

California, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Drive customer success by managing complex Public Sector and Education accounts, ensuring renewals, retention, and growth strategies align with funding cycles and procurement processes. Collaborate wi...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Drive your career with a strategic role managing complex customer relationships in the Public Sector and Education. Lead renewals, retention, and growth strategies while navigating intricate procureme...

New York, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Champion customer success by managing complex Public Sector accounts, driving renewals, retention, and growth strategies. Collaborate with cross-functional teams to align customer needs with Zayo's se...

New York, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Drive strategic customer relationships and revenue growth for complex Public Sector and Education accounts, managing renewals, retention, and expansion opportunities while navigating intricate procure...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Elevate your career by managing strategic relationships with Public Sector and Education clients. Drive revenue growth, navigate complex procurement processes, and ensure customer satisfaction through...

Indiana, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Manage strategic relationships with Public Sector and Education clients, driving renewals and growth. Collaborate across teams to align customer needs with services, ensuring revenue protection and na...

Florida, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Drive the end-to-end delivery of complex curriculum projects, collaborating across teams to ensure high-quality outcomes that meet business and learner needs while managing risks and stakeholder expec...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$130K - $165K *

Drive strategic growth by acquiring new logos and expanding partnerships within large health systems. Navigate complex sales cycles, build executive relationships, and enhance enterprise value through...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Transform customer data integration by configuring and validating mappings between third-party systems and applications. Collaborate with teams to ensure seamless onboarding and ongoing support, enhan...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$147K - $221K *

Lead the charge in developing and executing go-to-market strategies for innovative products, driving full-funnel demand generation and inbound pipeline growth through cross-functional collaboration an...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive growth by developing innovative sales strategies and exceeding revenue goals in a dynamic environment. Collaborate cross-functionally to offer tailored solutions, while autonomously managing you...

San Francisco, CARemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Shape the future of enterprise automation by leading complex sales cycles with large organizations. Drive strategic account plans, engage technical buyers, and close high-value deals while collaborati...

California, USRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Champion scalable deal operations by leading the Global Deal Desk, optimizing complex agreements across sales, finance, and legal. Drive AI integration to enhance workflows and ensure compliance while...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.