Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$88K - $134K *

Drive customer success by managing the deployment of IoT solutions for enterprise clients. Collaborate cross-functionally to ensure effective adoption and maximize value, while building strong relatio...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$212K - $268K *

Unlock potential by serving as a trusted technical advisor in public sector IT, collaborating with teams to deliver innovative solutions across networking, cloud, and cybersecurity, while driving cust...

San Jose, CARemote

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$159K - $235K *

Join us to lead a dynamic team in B2B retention marketing, driving engagement and success for Advertisers and DoorDash for Business customers through innovative CRM strategies and personalized campaig...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $225K *

Accelerate progress at the federal level by driving Salesforce services growth. You'll develop accounts, manage pipeline, and collaborate on solutions involving data, analytics, and AI while ensuring...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $288K *

Unlock potential by leading technical discovery and crafting data solutions that drive business outcomes. Collaborate with sales and partners to present innovative data architectures and deliver impac...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$350K *

Unlock potential by driving revenue growth through strategic relationships with enterprise customers. Engage in complex sales cycles, championing customer success while thriving in a high-performance...

RemoteRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $132K *

Lead the charge in transforming clinical data into actionable insights. Collaborate with healthcare teams to enhance operational efficiency and improve patient outcomes through data analytics and repo...

Chicago, ILRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$180K - $360K *

Engage with strategic prospects to drive growth by modernizing HR, IT, and Finance management. Collaborate with teams to ensure seamless transitions and customer success while navigating complex sales...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Champion revenue growth by managing ISV channel partners, driving strategies, and optimizing performance. Build strong relationships, analyze data, and identify new opportunities to enhance profitabil...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Champion partner-led demand generation by developing and executing scalable marketing strategies. Collaborate with sales and marketing teams to drive pipeline growth and optimize performance across ke...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Drive growth in the Financial Services Industry by leveraging data insights and building trusted client relationships. Collaborate with cross-functional teams to deliver tailored solutions that meet e...

Boston, MARemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Partner with us to drive technical pre-sales excellence, collaborating with Sales and Engineering teams to deliver tailored solutions that meet customer needs and accelerate growth in a fast-paced env...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$135K - $160K *

Join a team that's revolutionizing customer interactions through AI and no-code solutions. As a Senior Fullstack Engineer, you'll design and develop innovative platforms that empower users to automate...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$196K - $270K *

Empower the growth of MSSP partnerships by driving adoption, building relationships, and integrating solutions. Collaborate with partners to enhance technical offerings and ensure success through trai...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $200K *

Drive account growth by managing client relationships and fostering strategic partnerships. This dynamic role engages with clients, executing sales strategies to expand product adoption while ensuring...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$272K - $374K *

Drive value-based growth by building relationships with key executives in Fortune 500 accounts. Leverage expertise in Big Data, AI, and advanced analytics to exceed sales targets and expand business o...

Georgia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$124K - $156K *

Shape the future of AI Services by owning product strategy and execution. Collaborate with engineering teams to define agentic capabilities, drive tool strategies, and establish AI quality standards t...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$132K - $194K *

Unlock potential by leading the strategy and evolution of People technology and analytics. Drive data governance and insights to enhance decision-making and operational efficiency, while partnering wi...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$107K - $213K *

Join a team that's redefining clinical research by leading site activation strategies and ensuring efficient study start-up activities. Collaborate globally to drive operational excellence and mentor...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$196K - $270K *

Join a team that's driving innovation in the MSSP ecosystem. Lead technical strategy, engage with partners, and shape the future of security solutions across North America while fostering deep relatio...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $115K *

Transform healthcare by leading a dedicated team to address social barriers, enhance patient engagement, and drive health equity initiatives, ensuring comprehensive support and improved outcomes for d...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$130K - $160K *

Drive AI-native sales by building C-suite relationships and closing enterprise deals. Collaborate with account owners to identify opportunities and educate prospects on financial orchestration's value...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $239K *

Join a dynamic team to drive SaaS sales growth through strategic account planning, relationship building, and innovative business development strategies, engaging with C-suite executives to enhance cl...

Vienna, VARemote

Today

  •   8 - 10 years exp.  •   Information Technology

$124K - $171K *

Champion the future of enterprise sales by driving top-down solutions into global enterprises. Leverage AI and LLM technologies to enhance client insights and foster relationships across all organizat...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Join a dynamic team as a Sr. Support Engineer, providing expert pre- and post-sales technical support for 5G solutions. Collaborate with customers and partners to resolve complex issues, enhance team...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.