Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$152K - $190K *

Join a team that's transforming industries through IoT solutions, driving impactful sales from prospecting to closing. Engage with executives, build lasting relationships, and thrive in a high-perform...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $160K *

Drive your career forward by enabling the Groups team to excel in revenue generation through innovative training, AI-driven tools, and strategic partnerships, ensuring consistent performance and growt...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's redefining audit and advisory services by driving full-cycle sales of an innovative AI platform. Collaborate with CPA firms to foster relationships and guide them through a transfor...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $170K *

Elevate your career by driving sales for innovative products in a dynamic environment. Collaborate with cross-functional teams to identify opportunities, deliver tailored solutions, and shape the futu...

New York, NYRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $140K *

Champion laboratory sales by leveraging your expertise to identify opportunities, recommend solutions, and collaborate with sales teams. Drive growth in the Houston market while building trusted relat...

Texas, USRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$98K - $163K *

Optimize federal grants management operations by assessing processes, identifying inefficiencies, and delivering actionable recommendations. Collaborate with stakeholders to enhance program outcomes a...

RemoteRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$269K - $360K *

Drive revenue growth by engaging Federal Civilian accounts, leveraging your sales expertise to expand relationships and orchestrate complex deals while becoming a thought leader in machine learning an...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$77K - $214K *

Unlock potential by driving channel revenue growth through our innovative solutions. Collaborate with c-suite and key stakeholders to optimize partner strategies, leveraging AI for enhanced customer e...

California, MDRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Transform the SOW process by managing contracts, mentoring teams, and ensuring quality assurance. Collaborate with stakeholders to enhance service delivery and drive operational excellence in a dynami...

Atlanta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$144K - $160K *

Join a team that's redefining recruitment by managing full-cycle hiring processes, collaborating across departments, and ensuring timely project delivery while engaging top talent in a dynamic, remote...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $128K *

Empower sales teams with technical support and presentations to secure new business, enhance customer integration, and optimize product utilization. Collaborate on sales strategies and troubleshoot ex...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Shape the future of partner engagement by building a North American partner program from the ground up. Design strategies, recruit boutique agencies, and drive co-sell motions to generate impactful pa...

RemoteRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $105K *

Join a team that's driving growth in educational solutions. In this field-based role, you'll build relationships, execute strategic sales plans, and serve as a subject matter expert, all while contrib...

Texas, USRemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$137K - $179K *

Join a team that's dedicated to driving revenue growth by coaching and developing a high-performing sales organization. Lead a group of Account Executives to exceed targets and foster client relations...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $280K *

Join us to architect and build a cutting-edge web platform, driving marketing innovation through AI agents. Own technical decisions, enhance user experiences, and ensure seamless integration with our...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's shaping the future of employer benefits by driving sales in the Rocky Mountain region. You'll engage with mid-market clients, manage relationships, and contribute to strategic growt...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $90K *

Join a team that's dedicated to delivering exceptional technical support for complex technologies, ensuring global customer satisfaction and product quality through collaborative troubleshooting and i...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Drive growth and partnerships in California by managing sales pipelines, closing contracts, and leading a team to enhance educational outcomes for multilingual learners through Ellevation's solutions...

California, USRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$133K - $186K *

Optimize developer engagement by managing the user journey from first touch to activation. Collaborate with teams to enhance the Developer Hub and drive measurable growth through effective lifecycle m...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$102K - $122K *

Champion client partnerships by driving strategic media campaigns and fostering relationships. Leverage your expertise in DTC paid media to enhance client success and team collaboration, ensuring impa...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Drive in-store execution and brand representation by building relationships, training teams, and enhancing merchandising across key accounts in California. Collaborate with sales teams to optimize cus...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$61K - $129K *

Drive change management initiatives within a dynamic Agile environment, enhancing operational efficiency and security. Collaborate with cross-functional teams to implement best practices and ensure co...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$63K - $120K *

Drive revenue growth by managing high-volume sales interactions, building client relationships, and executing precise strategies to exceed performance metrics. Thrive in a fast-paced environment while...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$145K *

Drive significant growth by managing the entire sales cycle for mid-market nonprofit clients, nurturing relationships to unlock their potential and optimize the use of our innovative solutions, while...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$88K - $134K *

Drive customer success by managing the deployment of IoT solutions for enterprise clients. Collaborate cross-functionally to ensure effective adoption and maximize value, while building strong relatio...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.