Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$90K - $150K *

Transform global support operations by architecting an AI-driven knowledge strategy. Lead initiatives to enhance internal and external knowledge management, driving efficiency and customer satisfactio...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $150K *

Transform the Salesforce landscape by designing and delivering innovative solutions. Leverage your coding expertise and declarative skills to create scalable applications that meet complex business ne...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$145K - $185K *

Transform account-based marketing strategies into impactful campaigns that drive pipeline growth and revenue. Lead integrated initiatives across multiple channels, ensuring alignment with sales and ma...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$82K - $131K *

Join a dynamic team as a Solution Engineer to drive retail sales success through technical expertise, product demonstrations, and customer solutions, while collaborating closely with sales and product...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $105K *

Develop strategic relationships with key customers to enhance developer productivity and drive business success. Collaborate across teams to ensure customer satisfaction while managing a high volume o...

Magna, UTRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$171K - $300K *

Lead the charge in scaling AI adoption through strategic engineering, tackling complex deployments, and mentoring talent. Shape the future of the GAIL program by enhancing tooling, standards, and cust...

San Diego, CARemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $120K *

Join a team that's focused on driving inbound lead traffic through innovative marketing automation strategies. Leverage your expertise in Marketo and Salesforce to optimize lead management and collabo...

California City, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $120K *

Elevate marketing strategies by managing lead generation programs and optimizing systems. Collaborate with teams to enhance data-driven solutions and ensure effective lead management using Marketo and...

Colorado City, CORemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Join a team that's driving business success by building relationships and selling comprehensive HR solutions to small and midsize companies. You'll manage your own pipeline, engage with decision-maker...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$67K - $95K *

Unlock potential by driving sales success through strategic prospecting and consultative selling. Build lasting relationships with clients while managing a diverse portfolio in a dynamic environment f...

Dublin, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Unlock potential by providing expert technical support for enterprise clients. You'll bridge engineering and customer success, resolving complex issues, analyzing system performance, and enhancing cli...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $165K *

Help us drive customer success by guiding enterprise clients in deploying IoT solutions. You'll manage relationships, ensure smooth implementations, and collaborate cross-functionally to enhance custo...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Transform healthcare by owning client relationships, guiding clinics through onboarding, and ensuring long-term success. Leverage your expertise to analyze workflows and drive impactful solutions in a...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Analyze and optimize integrated demand generation strategies for mid-market and enterprise accounts, leveraging AI and emerging technologies to drive pipeline growth and enhance collaboration across m...

Vancouver, BCRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$123K - $170K *

Empower customer satisfaction by managing complex programs, bridging engineering and supply chain teams, and ensuring operational excellence through effective governance and communication with enterpr...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Lead and develop a high-performing team to expand behavioral healthcare access. Drive regional referral growth through strategic partnerships, data-driven decision-making, and effective outreach while...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $200K *

Unlock potential by driving customer growth and engagement through consultative selling, leveraging AI insights to enhance account strategies and foster strong relationships with existing clients and...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$113K - $127K *

Transform employee relations by leading investigations, resolving disputes, and advising on best practices. Collaborate with leaders to enhance workplace culture and ensure compliance, driving strateg...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Lead the charge in shaping strategic paid media initiatives for B2B clients. Drive impactful conversations, optimize campaigns, and connect spend to revenue, all while fostering trust and delivering a...

Toronto, ONRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$76K - $127K *

Elevate your career by driving impactful marketing strategies for electronic prior authorization solutions. Collaborate across teams to enhance provider engagement and improve patient access, while le...

Columbus, GARemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$203K - $305K *

Advance your career by driving growth with emerging enterprise accounts. Leverage your expertise to create opportunities, manage complex relationships, and exceed targets in a dynamic, collaborative e...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $125K *

Serve as the primary liaison for key clients, ensuring satisfaction and engagement through tailored solutions and proactive strategies. Drive retention and maximize value by leveraging a comprehensive...

Iselin, NJRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$191K - $320K *

Shape the future of life sciences by driving implementation success and insights. Leverage deep industry expertise to enhance customer journeys and inform global strategies, ensuring product capabilit...

RemoteRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$83K - $132K *

Lead provider performance engagement initiatives to enhance health outcomes and cost efficiency. Collaborate with partners to implement tailored plans, assess results, and drive continuous improvement...

Ohio, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$250K - $275K *

Grow your career with us by expanding our channel partner network. You'll develop strategic plans, manage relationships, and drive sales to achieve revenue targets in a dynamic environment focused on...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.