Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$135K - $160K *

Transform the integration landscape by leading Salesforce and MuleSoft solutions, ensuring seamless connections between financial systems and fixed assets while mentoring teams and driving best practi...

Texas, USRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$95K - $130K *

Lead the charge in clinical trial monitoring, ensuring compliance and quality through oversight, guidance, and collaboration with cross-functional teams to enhance site performance and study execution...

Boston, MARemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$122K - $169K *

Transform the future of home equity lending by driving partnerships with mortgage banks and brokers. Leverage your sales expertise to expand our TPO business, enhance brand presence, and collaborate w...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $158K *

Engage with a dynamic Federal sales team to drive revenue growth, coach sales reps, and enhance client relationships. Lead strategic initiatives in the Federal vertical, leveraging your expertise to c...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$76K - $115K *

Accelerate progress at a dynamic SaaS company by driving revenue through outbound prospecting and lead generation. Collaborate with Account Executives to engage decision-makers and contribute to the s...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $100K *

Elevate patient care by providing telephonic case management for high-risk individuals post-discharge. Advocate for patients, coordinate resources, and develop personalized care plans to enhance healt...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$204K - $254K *

Drive customer success by leveraging technical expertise to engage, educate, and empower clients. Collaborate with sales to articulate value propositions and enhance product offerings in a dynamic, re...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $132K *

Transform the grievance and appeals process by leading a dedicated team, ensuring compliance with regulations, and driving operational improvements to enhance service delivery and member satisfaction...

Ohio, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Elevate provider education by coordinating training initiatives and enhancing engagement. Collaborate with stakeholders to ensure effective delivery of clinical training programs while maintaining hig...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$120K - $130K *

Lead the charge in transforming customer support operations by driving strategic initiatives, enhancing team performance, and leveraging AI technologies to elevate the customer experience and improve...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$69K - $101K *

Unlock potential by delivering comprehensive clinical care management services, enhancing health outcomes for diverse populations through assessment, care planning, and coordination across multiple he...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Innovate your career by leading the strategy and creation of impactful B2B content across various formats. Collaborate with teams to enhance engagement and drive demand through high-quality, optimized...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $105K *

Unlock potential by delivering engaging training experiences that empower customers to master our solutions. Collaborate with cross-functional teams to enhance learning programs and drive customer suc...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of data engineering by optimizing ETL/ELT processes and enhancing cloud infrastructure. Collaborate with cross-functional teams to drive data solutions that promote educational equity...

California, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$113K - $197K *

Unlock the potential of product strategy and execution by leading cross-functional teams to deliver innovative solutions. Drive enterprise transformations and ensure alignment with business objectives...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Optimize runtime authorization strategies across diverse segments, driving technical wins and enabling Sales Engineers. Leverage deep IAM and PAM expertise to deliver impactful solutions, ensuring com...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $205K *

Champion client success by managing strategic accounts, driving growth, and enhancing relationships with health plans. Collaborate cross-functionally to deliver tailored solutions and ensure seamless...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Accelerate progress at a rapidly growing AI-native company by driving enterprise sales. Own the full sales cycle, from prospecting to closing, while building relationships and expanding deployments ac...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $175K *

Elevate your career by driving talent strategy and organizational health within a dynamic Sales and Marketing environment. Partner with leaders to align people initiatives with aggressive growth targe...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Lead and innovate Dropbox's lifecycle marketing strategy, enhancing customer engagement and retention. Manage a team to develop impactful programs that drive adoption and revenue across diverse custom...

CanadaRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$287K - $359K *

Drive strategic growth by acquiring new logos and expanding accounts in a defined territory. Leverage strong executive presence and navigate complex sales cycles to position cutting-edge data security...

Phoenix, AZRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $135K *

Unlock potential by leading client service strategies that enhance relationships, drive satisfaction, and foster retention. Collaborate across teams to deliver tailored solutions for complex client ne...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$300K - $360K *

Join a team that's driving growth in the TOLA SLED market by owning the full enterprise sales cycle, building executive relationships, and collaborating cross-functionally to secure critical data solu...

Dallas, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$145K - $170K *

Explore a dynamic role driving partner success and revenue growth through strategic collaboration with VARs and system integrators, enhancing market presence and customer engagement in cloud security...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$189K - $255K *

Drive strategic sales initiatives by developing account plans, fostering C-level relationships, and leading negotiations to maximize customer success and revenue growth across a diverse product portfo...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.