Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.
Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.
Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.
Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.
Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.
Specialist Seller, Enterprise Core (AI Products)
$222K - $278K *
Partner with us to drive the go-to-market strategy for AI Products, collaborating with enterprise accounts to deliver value through innovative solutions. Your expertise will shape customer success and...
2 weeks ago
Expansion Account Executive (Boston)
$250K - $300K *
Grow your career with a high-impact role driving expansion within existing accounts. Collaborate with AI engineers and data scientists to unlock value and deepen customer relationships in a fast-paced...
1 week ago
VP, Client Service (Healthcare- Life Sciences + BioPharma)
$180K - $240K *
Accelerate your career by leading strategic enterprise client relationships in healthcare. Drive business transformation and innovation while partnering with C-suite executives to enhance operational...
2 days ago
Enterprise Sales Engineer - Public Sector - West
$198K - $233K *
Unlock your potential as a key technical resource, driving sales success through customer engagement, product demonstrations, and collaboration with cross-functional teams. Contribute to process impro...
Yesterday
Senior Content Marketing Manager
$135K - $160K *
Shape the future of content marketing by developing compelling narratives that drive brand success. Collaborate cross-functionally to create, distribute, and measure impactful content that resonates w...
Today
Sales Development Representative Manager
$92K - $185K *
Drive success by leading a dynamic SDR team across AMER and LATAM, optimizing performance through coaching and strategy execution. Collaborate with Sales and Marketing to enhance pipeline quality and...
Reposted 4 days ago
$73K - $92K *
Elevate HR compliance by managing policies and processes that align with employment laws. Collaborate with leaders to enhance employee relations and minimize risk while supporting organizational growt...
5 days ago
$255K - $300K *
Join a team that's redefining enterprise sales by owning the full sales cycle, engaging C-suite executives, and driving impactful solutions in a fast-paced environment. Your consultative approach will...
2 weeks ago
Content Strategy & Governance Manager, Customer Experience Center
$110K - $130K *
Transform customer experiences by leading content strategy and governance. Collaborate with diverse teams to create compelling narratives and ensure compliance across healthcare pathways, enhancing en...
1 week ago
Sr Product Manager - Patient Experience - SaaS, Clinical Healthcare
$110K - $130K *
Transform the patient experience by leading a unified vision across six product areas, enhancing digital interactions and workflows in healthcare. Drive innovation and compliance while collaborating w...
Yesterday
Strategic Account Executive - Key Accounts (US WEST)
$110K - $130K *
Elevate your career by building strategic partnerships with top clients, driving renewals and upsells. Own the sales process and collaborate with teams to ensure exceptional service and satisfaction w...
Reposted 2 weeks ago
$75K - $100K *
Manage a dynamic Customer Support team, driving service quality and operational efficiency. Oversee daily operations, enhance performance metrics, and implement automation to elevate customer satisfac...
3 weeks ago
Senior Principal Product Manager
$264K - $345K *
Join a team that's shaping the future of AI-driven collaboration. Lead innovative strategies and elevate product management by integrating AI in core offerings to enhance user experiences and drive im...
Reposted 1 week ago
Senior Program Manager - Director, Services
$150K - $175K *
Join a team that's driving transformation in insurance technology by leading complex SaaS programs. You'll ensure delivery excellence, manage risks, and enhance client confidence while shaping the fut...
2 weeks ago
Senior Backend Engineer, Admin Experience
$199K - $235K *
Champion the development of secure backend services and APIs, enhancing user administration capabilities. Collaborate across teams to ensure reliable, high-quality software while mentoring peers and d...
4 days ago
$128K - $192K *
Unlock potential by driving new business growth through actionable health intelligence. Build relationships, identify client needs, and showcase solutions to enhance employee wellbeing and manage heal...
1 week ago
Client Partner, Enterprise Sales - MD/DE
$101K - $183K *
Shape the future of enterprise sales by developing tailored strategies, fostering relationships with key decision-makers, and driving growth through innovative solutions that align with client goals a...
2 weeks ago
$116K - $225K *
Champion complex projects by leading cross-functional teams to achieve strategic goals. Utilize project management best practices to ensure timely delivery and stakeholder satisfaction while adapting...
5 days ago
Partner Manager - Technology Partners
$120K - $145K *
Drive impactful technology partnerships to enhance integrations and co-sell solutions. Collaborate with product teams and partners to create joint offerings, ensuring UptimeAI's presence in enterprise...
Yesterday
Customer Account Executive, K-12, EdTech
$90K *
Engage with K-12 districts to drive cross-sell revenue, leveraging existing relationships to introduce new product lines. Collaborate with teams to enhance student safety through technology while mana...
Reposted today
$90K - $115K *
Join a dynamic team as a Senior Project Planner, driving financial health and vendor coordination across multiple brands while ensuring project success through strategic planning and effective communi...
1 week ago
Contract and Billing Specialist
$84K - $128K *
Join a team that's dedicated to resolving complex billing and contract cases for Mid-Market and Commercial accounts. You'll collaborate cross-functionally to enhance customer satisfaction and streamli...
2 weeks ago
$95K - $126K *
Unlock potential by leading data integration initiatives that enhance operational efficiency and data quality. Collaborate with IT and business teams to design and implement solutions that ensure seam...
3 weeks ago
$366K - $472K *
Accelerate global AWS alliance initiatives to enhance solution adoption and marketplace integration. Drive strategic investments and align sales programs with organizational goals, ensuring revenue gr...
5 days ago
Senior Performance Marketing Specialist
$80K - $90K *
Elevate your career by leading high-impact Facebook and Instagram campaigns, focusing on performance optimization and strategic account management for top-tier clients in a dynamic marketing environme...
Reposted 2 weeks ago
What does a Customer Success Specialist do?
A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.
What skills are important for Customer Success Specialist jobs?
Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.
Where do Customer Success Specialists work?
Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.
How can I find Customer Success Specialist jobs paying $100,000 or more?
Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.
What career paths can follow a Customer Success Specialist role?
Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.