Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$168K - $231K *

Optimize legal negotiations and streamline contracting processes for enterprise deals, collaborating with cross-functional teams to support growth initiatives and ensure compliance while managing mult...

CanadaRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform the healthcare experience by fostering strong relationships with enterprise clients. Drive strategic initiatives for account management, enhancing member engagement and satisfaction while al...

Austin, TXRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$114K - $200K *

Champion growth by leading the Enterprise Sales team, driving member acquisition, and executing strategic sales initiatives in the cybersecurity sector. Collaborate with stakeholders to enhance sales...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Transform the Federal landscape by leading enterprise sales efforts, engaging with SES leaders, and driving digital transformation across major accounts. Collaborate with cross-functional teams to ach...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$154K - $221K *

Transform customer experiences by delivering tailored technical solutions, leading product evaluations, and guiding clients through cloud security challenges. Collaborate with a global team to drive i...

Colorado, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $130K *

Shape the future of pharmacy benefits by managing key client relationships, ensuring operational excellence, and driving satisfaction through effective communication and problem-solving in a dynamic P...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$126K - $198K *

Join us to partner with Sales leadership, driving strategic initiatives and optimizing GTM execution. Leverage data insights to enhance business performance and streamline operations for scalable grow...

San Francisco, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$143K - $160K *

Unlock potential by providing global legal support for commercial transactions, managing contracts, and ensuring compliance. Collaborate with teams to drive product development and protect intellectua...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Join a team that's transforming restaurant technology by enhancing sales enablement. You'll lead onboarding, training, and content creation to empower sales representatives, ensuring they excel in cus...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$133K - $185K *

Unlock your potential by engaging with prospective clients through insightful conversations. Collaborate with a dynamic sales team to understand client needs and guide them toward effective solutions...

Dallas, TXRemote

4 days ago

  •   Less than 5 years exp.  •   Staffing

$110K - $150K *

Take ownership of a defined territory while collaborating with partner field teams in healthcare IT. Ensure successful sales integration by providing on-site support, training, and account strategy de...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $100K *

Pioneer modern learning experiences by designing impactful training programs and resources. Leverage AI tools for e-learning development and facilitate engaging sessions to drive employee growth and s...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$144K - $200K *

Lead a dynamic team to drive sales in the public safety sector, focusing on recruitment, coaching, and performance management. Collaborate across functions to enhance team effectiveness and achieve re...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $250K *

Drive transformative growth in healthcare by leading strategic sales initiatives within IDNs and Health Systems. Build executive relationships and navigate complex sales cycles to deliver consultative...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$90K - $115K *

Accelerate customer success by fostering relationships, driving engagement, and ensuring satisfaction. Collaborate with teams to enhance service delivery and support clients in achieving their goals t...

Boston, MARemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $103K *

Drive sales growth by managing the full sales cycle, building relationships, and closing deals in the Austin territory. Leverage market insights to establish a strong presence and advocate for custome...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$62K - $100K *

Join a team that's dedicated to delivering successful projects by managing small complexity initiatives, ensuring milestones are met, and fostering collaboration across business and IT stakeholders fo...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$105K - $163K *

Empower AI seeks to optimize ITSM solutions by leading ServiceNow development for a Department of War agency. Drive high-quality, secure applications while enhancing user experience through Agile meth...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the design of user-centered digital experiences across platforms, blending creativity and technology. Collaborate with teams to create impactful solutions that engage users and align with strateg...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$139K - $188K *

Transform federal agency operations by driving CRM and AI adoption. Leverage your extensive sales experience to develop strategies, foster relationships, and deliver measurable mission outcomes across...

Washington, DCRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Innovate at the forefront of data analytics by driving technical presales, engaging with customers, and delivering tailored solutions that enhance business agility and insights. Collaborate with cross...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Transform enterprise sales by driving complex deals with technical teams, generating new opportunities, and expanding customer relationships. Collaborate with stakeholders to deliver impactful solutio...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform your career by leading a high-performing team to create compelling thought leadership content. Drive strategic narratives that align with business priorities and market trends while fosterin...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Create impactful go-to-market strategies and account-based marketing programs for utility accounts, shaping messaging and campaigns to drive business development and engagement from day one...

RemoteRemote

1 month ago

  •   5 - 7 years exp.  •   Energy & Utilities

$97K - $146K *

Lead and inspire field operations for home energy rebate programs, ensuring efficiency and customer satisfaction. Drive team performance, technical oversight, and strategic growth initiatives across M...

Mississippi, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.