Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$88K - $105K *

Elevate procurement efficiency by supporting contract operations, developing documentation, and liaising with stakeholders. Play a key role in ensuring compliance with regulations while managing compl...

Silver Spring, MDRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Elevate client relationships in the Life & Annuities sector by leveraging AI and data solutions to drive growth, value, and satisfaction. Partner to deliver strategic insights and innovative solutions...

Columbus, GARemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$149K - $175K *

Drive your career with a pivotal role in public sector sales, focusing on large State, Local, and Higher Education accounts. Lead complex sales strategies, foster partnerships, and expand our footprin...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $133K *

Unlock potential by optimizing clinical systems and driving informatics initiatives. This role combines strategy with hands-on support across EHR applications, fostering collaboration to enhance workf...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$88K - $115K *

Unlock potential by leading the renewals process, collaborating with cross-functional teams to enhance customer relationships and drive strategic growth opportunities for long-term success...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $95K *

Elevate partner success by managing relationships with financial institutions, driving growth through strategic guidance, and enhancing program performance with cross-functional collaboration and inno...

Dublin, CARemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Join a team that's driving growth by targeting and closing new business with strategic clients. Leverage your sales expertise to uncover customer needs and deliver tailored solutions in a dynamic clou...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive growth by leading sales efforts with CPG and food & beverage companies. Own the full sales cycle, build relationships with key stakeholders, and expand accounts while collaborating with marketin...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$144K - $212K *

Drive strategic retention initiatives and lead a high-performing team to enhance partner success. Collaborate cross-functionally to optimize engagement and execute competitive strategies, ensuring val...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Unlock potential by driving impactful sales in the K-12 education sector. Engage with district leaders, manage complex sales cycles, and foster partnerships to enhance outcomes for English learners wh...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$128K - $254K *

Join our dynamic team to oversee clinical trials, ensuring quality and efficiency from start to finish. Leverage your expertise in project management and oncology to drive successful outcomes while co...

Durham, NCRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Unlock potential by driving the design and reliability of product infrastructure. Collaborate across teams to enhance software delivery, automate processes, and build scalable cloud solutions while ad...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive seamless HR operational excellence by enhancing compliance, optimizing processes, and collaborating across functions. Lead initiatives that improve employee experiences while managing audits and...

Chicago, ILRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$72K - $99K *

Unlock the potential of marketing operations by managing our MarTech stack, optimizing processes, and collaborating across teams to drive growth and efficiency in marketing initiatives...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Accelerate progress at Attendance Plus by owning product positioning and go-to-market strategies. Collaborate with cross-functional teams to enhance student attendance solutions, driving adoption and...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$153K - $230K *

Drive impactful VC & PE partnerships by developing scalable strategies that enhance engagement with the investor ecosystem, ensuring alignment with long-term business goals and measurable outcomes acr...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Lead the charge in managing key client relationships, driving account growth, and ensuring long-term retention through strategic partnerships and consultative engagement in a dynamic tech environment...

Tampa, FLRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$81K - $167K *

Transform the Salesforce landscape by leading development efforts, optimizing performance, and enhancing user experiences through innovative solutions and best practices in a collaborative environment...

Reston, VARemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $90K *

Transform client experiences by delivering AI-driven IT solutions, resolving technical issues, and enhancing service delivery. Collaborate with teams to ensure seamless onboarding and proactive suppor...

New Hampshire, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$81K - $138K *

Drive innovative Salesforce solutions by designing, developing, and integrating applications. Collaborate with cross-functional teams to enhance user experiences and ensure compliance with federal sta...

Reston, VARemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $200K *

Shape the future of data solutions as a Database Support Engineer, driving customer success through onboarding, technical support, and collaboration with sales teams to enhance product adoption and op...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in defining and executing growth strategies that enhance patient engagement and drive measurable results across the Fullscript experience, focusing on activation, conversion, retention...

CanadaRemote

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Champion privacy solutions by engaging with clients, delivering tailored demos, and driving sales success. Leverage your expertise to influence product development and navigate the intersection of AI...

RemoteRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Drive the Enablement function for AI deployments, leading strategy and team development. Collaborate with internal teams, customers, and partners to create scalable learning solutions, ensuring succes...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$77K - $101K *

Join a team that's dedicated to optimizing licensing and renewals. Leverage your expertise in VMware/Broadcom to enhance customer retention and drive sales growth through effective account management...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.