Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$90K - $110K *

Join a team that's dedicated to enhancing HR data integration. Leverage your Workday expertise to design, implement, and maintain seamless connections between systems, ensuring data integrity and perf...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $125K *

Take ownership of client relationships by guiding enterprise clients through technical integrations and offering strategic insights. Leverage your expertise in digital marketing to enhance client succ...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$90K - $115K *

Partner with us to enhance client engagement and product success by leveraging your analytical skills and industry insights. Collaborate cross-functionally to drive improvements and support user adopt...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$102K - $193K *

Elevate your career by leading a dynamic sales team, driving growth through strategic partnerships, and executing innovative healthcare solutions while achieving personal and team sales goals in a col...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Manage and lead complex technical programs across cross-functional teams, ensuring high-quality delivery against business objectives while fostering collaboration and mentorship, with a global impact...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Accelerate enterprise initiatives by leading complex projects across teams, driving strategic execution, and enhancing operational excellence while partnering with stakeholders to deliver impactful so...

Charlotte, NCRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$70K - $127K *

Elevate your career by leading complex enterprise initiatives across technical teams and business functions. Drive strategic project management, enhance operational excellence, and influence organizat...

Washington, USRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$78K - $206K *

Unlock potential by leading clinical performance improvement projects for Medicare Provider Collaboration groups. Collaborate with teams to enhance population health outcomes, focusing on Stars qualit...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$81K - $105K *

Unlock potential by launching your career in SaaS sales. Drive lead generation, engage with enterprise accounts, and develop essential sales skills while collaborating with top executives in a high-pe...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$247K - $309K *

Optimize public sector sales by developing and nurturing key accounts. This dynamic role focuses on prospecting, opportunity closure, and shaping comprehensive solutions that cater to complex cybersec...

RemoteRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $160K *

Lead critical evaluations of biological risks, mentor junior specialists, and ensure high-quality labeling for AI safety classifiers in a dynamic life-sciences environment focused on biodefense and bi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $95K *

Lead the delivery and performance of outsourced application support services, ensuring alignment with business needs and operational excellence while managing vendor relationships and driving continuo...

Coral Gables, FLRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$71K - $124K *

Unlock potential by driving revenue growth and customer retention across academic and healthcare institutions. Manage large accounts, develop strategic plans, and build trusted relationships to align...

Massachusetts, USRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Shape impactful B2C marketing strategies and campaigns across multiple channels, driving consumer engagement and retention. Collaborate with teams to create compelling content and optimize performance...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$155K - $165K *

Unlock potential by driving strategic partnerships that enhance revenue and pipeline growth. Collaborate across teams to co-sell and deliver value through technology alliances, ensuring successful par...

Montana, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Drive growth by leading strategic partnerships in healthcare tech. Collaborate with executives to shape joint strategies, negotiate impactful deals, and operationalize go-to-market initiatives that en...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $220K *

Help us expand our sales team by managing and closing enterprise software opportunities, collaborating with technical resources, and driving growth in the North America market through strategic prospe...

Colorado, USRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$132K - $145K *

Transform clinical data into actionable insights, bridging stakeholders and data teams to enhance quality, safety, and research analytics. Drive enterprise improvements through innovative data solutio...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive enterprise-level revenue growth by building relationships with healthcare executives, identifying strategic opportunities, and delivering tailored solutions to meet sales goals in a dynamic heal...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$99K - $149K *

Empower your creativity by leading social-first content production for a global tech brand. Collaborate across teams to craft engaging visuals and narratives that resonate with audiences, driving impa...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $150K *

Reimagine the services landscape by optimizing the sales and delivery of professional services. In this influential role, collaborate cross-functionally to enhance proposal creation, streamline operat...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $175K *

Lead the charge in driving enterprise growth by selling innovative technology and services to large employers. Own the full sales cycle, build relationships with senior decision-makers, and develop ta...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $110K *

Pioneer innovative solutions as a Senior Business Systems Administrator, driving strategy and optimization across G&A and Finance systems. Collaborate cross-functionally to enhance system performance...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Empower clients by driving scalable growth through strategic paid media management and insightful marketing analytics. Foster collaboration across teams to align marketing efforts with client business...

CanadaRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $140K *

Champion product strategy and innovation, driving enhancements through AI and user insights. Collaborate with teams to deliver measurable outcomes and improve workflows in high-stakes assessment envir...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.