Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$175K - $225K *

Champion client success by leading a dynamic team to drive growth strategies, enhance client relationships, and integrate innovative solutions. Influence operational excellence while fostering a cultu...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$66K - $104K *

Unlock potential by driving partner enablement and go-to-market strategies. Collaborate across teams to create impactful resources and campaigns that enhance client relationships and generate revenue...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$155K - $222K *

Transform your career by driving revenue growth through strategic partnerships and innovative sales campaigns. Collaborate with technology leaders to enhance market presence and optimize customer enga...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$211K - $349K *

Drive strategic sales opportunities in the Naval sector, leveraging Red Hat Ansible Automation solutions to meet customer needs. Engage with account teams to generate demand and expand existing relati...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $223K *

Join a team that's dedicated to maximizing enterprise value through strategic consulting and technical expertise. Leverage your Sprinklr knowledge to drive customer success and innovation while foster...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$82K - $124K *

Elevate your career by leading program governance and project coordination across multiple teams. Drive actionable deliverables, optimize workflows, and support executive decision-making in a fully re...

Washington, DCRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$270K - $300K *

Elevate your career by owning a territory for enterprise accounts, driving complex sales cycles, and building AI solutions. Collaborate with cross-functional teams to deliver value and scale innovativ...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $90K *

Drive local marketing initiatives that enhance brand awareness and customer acquisition across multiple locations. Collaborate with community partners and execute integrated campaigns to support busin...

Massachusetts, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$109K - $128K *

Empower industries by bridging cutting-edge IoT technology with operational excellence. Collaborate across teams to drive customer success while enhancing logistics, safety, and sustainability through...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$91K - $110K *

The Account Executive in-territory for Justworks is responsible for managing the full sales cycle, including prospecting, building relationships, and closing deals within the Orange County area. This...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $257K *

Transform client relationships by managing a portfolio of enterprise accounts, driving revenue growth, and ensuring customer success through strategic alignment and collaboration with internal teams...

Irvine, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $160K *

Transform client relationships by managing a portfolio of enterprise accounts, driving revenue growth, retention, and delivering measurable outcomes through strategic alignment and collaboration with...

Orlando, FLRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $160K *

Unlock growth by managing enterprise client relationships, driving revenue, and ensuring customer success. Collaborate with cross-functional teams to deliver tailored solutions and achieve measurable...

San Antonio, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $257K *

Drive growth and success by managing enterprise client relationships, executing account strategies, and delivering measurable outcomes. Collaborate with cross-functional teams to enhance customer expe...

Chicago, ILRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $257K *

Lead the charge in managing and expanding enterprise client portfolios, driving revenue growth and retention through strategic account management and strong stakeholder relationships, ensuring excepti...

Manchester, CTRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $257K *

Join a team that's focused on driving growth and customer success by managing enterprise client relationships, executing strategic account plans, and delivering tailored solutions across cloud and man...

Roanoke, VARemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $160K *

Champion client success by managing enterprise accounts, driving revenue growth, and fostering strong relationships with stakeholders. Collaborate with cross-functional teams to deliver tailored solut...

Phoenix, AZRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $160K *

Transform client relationships by driving revenue growth and retention across enterprise accounts. Own account strategy, manage opportunities, and deliver measurable outcomes while collaborating with...

Austin, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $257K *

Empower your career by managing enterprise client relationships, driving revenue growth, and ensuring customer success. Collaborate with cross-functional teams to deliver tailored solutions and achiev...

San Diego, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Transform eDiscovery management by driving operational excellence, ensuring timely project delivery, and enhancing workflow efficiency. Collaborate with stakeholders to uphold quality standards and fo...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$154K - $221K *

Lead the charge in shaping the sales engineering team for core solutions, driving revenue growth through strategic partnerships and innovative problem-solving in a dynamic environment...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$198K - $279K *

Elevate organizational success by leading a high-performing sales team that drives customer adoption of cloud-based IT service management solutions across Enterprise accounts, while optimizing strateg...

San Francisco, CARemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $140K *

Grow your career with us by leading public safety drone sales in small cities. Own your territory, drive full-cycle deals, and collaborate with cross-functional teams to deliver innovative solutions t...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$172K - $189K *

Lead the charge in transforming industries by delivering IoT solutions to mid-sized customers, managing multi-stakeholder engagements, and driving impactful sales of innovative sensor technology...

CanadaRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $140K *

Optimize Salesforce capabilities in a federal environment by leading projects, managing requirements, and enhancing user experiences through effective configuration and migration strategies. Join us t...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.