Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$75K - $93K *

Join us to develop and deliver impactful training programs that enhance customer engagement and retention. Collaborate with leaders to identify performance gaps and create solutions that drive measura...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $162K *

Lead enhancements in Salesforce HealthCloud to optimize solutions and integrations, collaborate with teams, and deliver scalable applications that ensure high-quality data and security compliance for...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $204K *

Unlock potential by leading transformative customer success strategies for nonprofit and arts organizations. Drive retention, growth, and innovation through AI-enabled solutions while collaborating ac...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$130K - $150K *

Help us transform care delivery by advising providers on outcomes-based models, implementing frameworks, and leveraging data insights to enhance clinical practices and payer relationships in a collabo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $135K *

Join a team that's shaping the future of data management by guiding strategic direction and execution for B2G registration and reporting platforms. Collaborate across technical and business domains to...

Iowa City, IARemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$126K - $153K *

Champion transformative patient experiences by leading strategic consulting engagements, collaborating with C-suite leaders, and driving measurable improvements in healthcare delivery and client relat...

United StatesRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Accelerate growth by leading innovative marketing strategies that drive customer expansion and partner engagement. Collaborate cross-functionally to create data-driven campaigns that enhance retention...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $109K *

Join us to lead a Salesforce centralization initiative, merging environments and enhancing workflows. Collaborate with stakeholders to create scalable solutions, ensuring a secure and maintainable Sal...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$200K - $230K *

Unlock potential by leading the Growth Activation team to transform acquired firms into self-sustaining organizations. Drive commercial diligence, enablement, and referral behavior while ensuring acco...

New York, NYRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock your potential as you manage complex healthcare accounts, driving adoption and retention through strategic partnerships. Forge deep relationships, ensure executive satisfaction, and identify gr...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Reimagine the public sector sales landscape by driving MuleSoft solutions across Canada. Leverage your expertise in enterprise account management, develop trusted relationships, and contribute to tran...

Quebec, CARemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$116K - $165K *

Lead a high-performing team of Enterprise Account Executives to drive revenue growth, develop strategic sales plans, and close complex deals with major organizations while fostering collaboration and...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Champion customer success by leveraging your expertise in Solutions Consulting to drive impactful engagements, support sales strategies, and deliver tailored solutions that align with client needs and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's redefining technical support excellence by leading a dedicated group of specialists. Drive process improvements, manage escalations, and enhance client relationships while ensuring...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$82K - $138K *

Develop comprehensive staffing models and analytics to enhance organizational effectiveness. Collaborate with cross-functional teams to drive process improvements and support strategic initiatives, en...

Lansing, MIRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$68K - $93K *

Drive sales growth by developing relationships with veterinary practices, utilizing digital marketing and CRM tools to enhance customer engagement and achieve sales targets in a dynamic inside sales e...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$98K - $127K *

Join us to enhance patient outcomes by providing clinical training and support, ensuring effective application of advanced surgical products while collaborating with cross-functional teams for optimal...

RemoteRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Accelerate revenue growth by engaging Managed Service Providers, leading the full sales cycle, and building strong partnerships to drive NodeZero adoption and deliver compelling business solutions in...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$68K - $93K *

Unlock potential by driving sales through strategic customer engagement and relationship management. Utilize digital tools and territory management to enhance customer experiences and achieve sales ta...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Empower healthcare organizations by driving sales of innovative Nurse Call solutions. Own the full sales cycle, engage with senior leaders, and leverage your expertise to navigate complex deals in a d...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's essential to ensuring 24x7 reliability for our global cryptocurrency trading platform. You'll manage production support, optimize processes, and enhance user experience through tech...

CanadaRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Drive customer success by leveraging technical expertise to enhance product adoption and value. Engage with enterprise clients, ensuring alignment with their business goals while shaping product evolu...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Reimagine payroll processes by building and managing US and international payroll systems. Own compliance, tax filings, and month-end close while collaborating with teams to ensure accuracy and effici...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $140K *

Join a dynamic team to drive insurance product design and implementation. Collaborate cross-functionally to manage projects, ensuring alignment with strategic goals while facilitating effective busine...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $128K *

Shape the future of client engagement by driving retention and growth strategies. Collaborate with cross-functional teams to analyze data, develop insights, and enhance client experiences, ensuring im...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.