Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$78K - $120K *

Transform claims operations as you empower clients by driving adoption of innovative solutions, optimizing processes, and enhancing business outcomes in the First Party Casualty landscape across vario...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$185K - $210K *

Develop and lead a high-performing Revenue Enablement team, driving strategic initiatives to enhance sales effectiveness and align enablement programs with evolving business needs in a fast-paced envi...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$192K - $246K *

Transform client integrations by designing robust APIs that enhance our platform's efficiency. Collaborate with a talented global team, focusing on fast-paced problem-solving in a growing, innovative...

New York, NYRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $175K *

Join a team that's dedicated to enhancing GTM effectiveness through dynamic facilitation, engaging training, and impactful coaching. Elevate performance across diverse audiences while driving innovati...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $125K *

Join a dynamic team as you tackle complex technical challenges, bridging support and engineering. Drive resolutions for high-impact issues, enhance customer satisfaction, and contribute to product imp...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $329K *

Lead the charge in expanding our Customer Experience channel partnerships. Leverage your expertise to develop strategies, recruit partners, and drive indirect sales growth through effective relationsh...

Utah, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Empower your career by driving product marketing success through strategic commercialization, effective messaging, and cross-functional collaboration. Lead initiatives that translate complex data solu...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$67K - $114K *

Join a dynamic team to enhance child care data reporting through innovative training and technical assistance. Collaborate with states and Tribes to improve data quality and compliance, ensuring effec...

Reston, VARemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $95K *

Engage physician practices by building relationships, securing buy-in, and ensuring satisfaction through ongoing support and performance reviews. Drive value-based care initiatives while coordinating...

Atlanta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$129K - $165K *

Advance patient care by collaborating across disciplines to enhance oncology practices, ensuring compliance and quality. Leverage expertise to mentor nursing staff and implement evidence-based solutio...

Boston, MARemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$115K - $150K *

Empower post-sales teams to drive customer success and value realization through AI-assisted tools and scalable enablement programs, collaborating cross-functionally to enhance implementation, adoptio...

Austin, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in transforming agency operations by ensuring seamless onboarding and mastery of our all-in-one AdTech platform, bridging technical capabilities with real-world execution for impactful...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $185K *

Join a team that's redefining partner marketing strategy, driving pipeline growth, and fostering relationships with national partners. Leverage your expertise to execute impactful campaigns and collab...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$171K - $273K *

Empower revenue teams by building and leading a world-class Success Architecture team. Drive implementation, adoption, and technical credibility while fostering strategic partnerships across Product...

San Francisco, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $150K *

Lead the charge in enhancing sales performance through targeted enablement initiatives. You'll work closely with diverse sales teams to coach, train, and build effective tools, ensuring impactful and...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Drive customer success by onboarding IoT device users, troubleshooting connectivity issues, and providing expert training to enhance platform utilization. Collaborate with teams to resolve escalated p...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$111K - $197K *

Champion integration solutions by leading projects, conducting discovery sessions, and implementing complex integrations for clients in Higher Education and Nonprofit sectors. Drive results and ensure...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $115K *

Transform self-service capabilities by managing and enhancing ServiceNow functionalities, ensuring seamless customer experiences through effective ticket routing, knowledge management, and automation...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $118K *

Champion the growth of our insurance distribution network by recruiting and onboarding independent agencies. Leverage industry expertise and relationship-building skills to drive success and enhance p...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$84K - $105K *

Contribute to impactful communications by crafting compelling press releases, executive content, and internal messages. Collaborate with senior leaders and adapt narratives for diverse audiences while...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Media

$158K - $248K *

Transform sales performance by coaching a team of Enterprise Account Executives, driving revenue growth, and institutionalizing effective sales processes while fostering a culture of continuous learni...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $182K *

Champion impactful marketing strategies for partners in the AMER region. Drive pipeline growth through integrated campaigns, manage budgets, and leverage local insights to enhance partner engagement a...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$126K - $189K *

Engage with prospects and customers to showcase the transformative power of Human Capital Management solutions. Collaborate across teams to deliver impactful presentations and drive value through inno...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$141K - $149K *

Transform the immigration experience by managing vendor relationships and guiding complex cases. Collaborate with legal and HR teams to enhance processes, ensuring timely support for employees navigat...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$75K - $93K *

Join us to develop and deliver impactful training programs that enhance customer engagement and retention. Collaborate with leaders to identify performance gaps and create solutions that drive measura...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.