Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$259K - $319K *

Join a dynamic team as you engage with Fortune 500 accounts, driving impactful solutions through our no-code platform. Use your strategic sales expertise to foster long-term relationships and navigate...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $192K *

Drive success by managing strategic merchant partnerships, blending account management and operations to enhance performance and growth. Collaborate cross-functionally to deliver scalable solutions an...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Transportation

$80K - $90K *

Elevate your career by building and maintaining a network of specialist consultants and physicians. Drive business growth and enhance clinical trial delivery through strong relationships and strategic...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$123K - $135K *

Engage in a growth-focused role managing existing accounts, driving renewals and expansion. Collaborate with teams to identify opportunities, ensure customer satisfaction, and achieve revenue goals wh...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Optimize customer engagement by architecting automated workflows and data-driven insights. Collaborate with teams to enhance communication strategies and drive measurable outcomes, ensuring a seamless...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Join us to streamline customer onboarding, ensuring a smooth transition from sales to production. You'll manage timelines, coordinate approvals, and enhance processes, driving efficiency and satisfact...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of client partnerships by leading loyalty strategies and cross-functional teams to enhance retail programs, driving measurable impact and client satisfaction in a fast-paced environme...

Dallas, TXRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$124K - $138K *

The Professional Services Consultant at Mindtickle is responsible for delivering solutions to customer enablement challenges using the Mindtickle SaaS platform. This role involves project management...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Empower clients by leading strategic partnerships and managing executive relationships. Oversee global account growth and collaborate with virtual teams to deliver tailored ServiceNow solutions, ensur...

Salt Lake City, UTRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$210K - $320K *

Shape the future of customer success by guiding enterprise clients in adopting AI solutions. Leverage your expertise to create tailored strategies, drive measurable outcomes, and foster collaboration...

RemoteRemote

Today

  •   11 - 15 years exp.  •   Enterprise Technology

$68K - $93K *

Unlock your potential as you drive sales and build relationships in the veterinary sector. Utilize digital tools and strategic planning to enhance customer experiences and achieve sales targets in a d...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$200K - $300K *

Pioneer partner success by leading technical enablement for contact center solutions. Drive onboarding, co-selling support, and strategic architecture using Zendesk and AWS technologies to empower par...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $100K *

Innovate user experiences by managing and enhancing the Salesforce platform. Collaborate with stakeholders to translate business needs into effective solutions, ensuring data quality and user adoption...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$179K - $224K *

Explore a pivotal role in application development, leading teams to deliver innovative solutions while mentoring peers and driving technical excellence across complex projects. Collaborate with stakeh...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $220K *

Join a dynamic team focused on driving new business growth through strategic sales initiatives. Engage with key decision-makers, execute impactful presentations, and leverage multi-channel outreach to...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $140K *

Make your mark by resolving complex production issues for enterprise customers. As a key technical advocate, you'll enhance support capabilities and influence product design while collaborating with e...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by joining a dynamic team of Solution Consultants, delivering expert guidance on Atlassian products to help clients maximize their investments and achieve strategic outcomes in the Pu...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Transform the workplace experience by enabling colleagues to leverage technology and AI tools. Collaborate across teams to develop training programs, create valuable resources, and enhance productivit...

New York City, NYRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in delivering exceptional client services for high-value accounts. Develop integrated marketing strategies, oversee multidisciplinary teams, and drive account growth while ensuring qua...

Lanham, MDRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Media

$154K - $221K *

Transform the future of cloud security by delivering tailored technical solutions, guiding customers through evaluations, and ensuring their needs are met with innovative product configurations and pr...

California, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $145K *

Empower enterprise growth by managing high-value accounts in a dynamic SaaS environment. Drive the full sales cycle, build executive relationships, and navigate complex negotiations to achieve impactf...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Unlock potential by driving lead generation in the Health and Human Services sector. Collaborate with teams to identify prospects, develop strategies, and convert leads into sales opportunities while...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate channel partner success by owning technical relationships, enabling engineers, and creating reusable resources. Drive outcomes through coaching and collaboration, ensuring partners independent...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$155K - $180K *

Drive successful delivery of complex, multi-year programs in a dynamic environment. Collaborate with cross-functional teams to manage scope, budget, and timelines while ensuring client satisfaction an...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$91K - $163K *

Champion growth by translating Behavioral Health product strategies into impactful sales enablement tools. Collaborate across teams to enhance market engagement and drive customer solutions, ensuring...

Eden Prairie, MNRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.