Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$65K - $129K *

Lead the charge in developing competitive proposals and client services, enhancing operational excellence across clinical research programs. Collaborate with global teams to ensure high-quality submis...

Texas, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Shape the future of clinical research data integrity by leading a dedicated team. Drive operational excellence, ensure compliance, and foster cross-functional partnerships to enhance data quality and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Lead the charge in driving customer success for mid-market accounts, ensuring adoption and renewals while identifying growth opportunities. Collaborate cross-functionally to enhance customer experienc...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$86K - $91K *

Unlock potential by joining a dynamic team that drives customer engagement through precise execution of CRM campaigns, enhancing operational efficiency and customer experience while supporting strateg...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$86K - $90K *

Join a team that's driving customer engagement through effective CRM campaigns. This role focuses on executing, QA'ing, and launching marketing initiatives, enhancing operational efficiency, and impro...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$146K - $170K *

Lead the charge in enhancing client relationships and driving growth across our North American laboratory network. Oversee Client Service teams, ensuring seamless service delivery and proactive accoun...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$105K - $120K *

Champion user engagement by defining lifecycle journeys, optimizing HubSpot workflows, and driving retention strategies. Collaborate across teams to enhance user experiences and measure success throug...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$155K - $195K *

Manage the transformation of Customer Support into a strategic function, driving operational efficiency and enhancing service quality. Lead a team to implement innovative strategies that elevate the c...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$191K - $251K *

Champion customer success by managing enterprise relationships, driving AI adoption, and ensuring optimal solution implementation. Leverage deep technical expertise to deliver measurable business outc...

Ontario, CARemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$171K - $214K *

Unlock potential by driving sales activation and enablement for MSP/MSSP partners. Engage in training, demand generation, and partner collaboration to ensure successful service launches and ongoing sa...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's transforming local government operations through innovative SaaS implementations. Lead complex projects, collaborate with clients, and drive measurable outcomes while enhancing your...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $135K *

Support growth by coaching client-facing professionals to enhance pipelines, advance opportunities, and strengthen client relationships. Collaborate with leaders to execute strategies and drive measur...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$165K - $289K *

Shape the future of customer success by driving strategic transformations and fostering relationships with C-suite stakeholders. Leverage your expertise to enhance customer satisfaction and retention...

Kirkland, WARemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $190K *

Join a team that's transforming clinical trials through advanced data science. Drive the development of predictive models and machine learning algorithms to enhance patient enrollment and trial manage...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$275K - $300K *

Join a dynamic team as you lead AI product deployments, drive customer success, and optimize technical implementations. Collaborate cross-functionally to enhance product offerings and ensure impactful...

Tennessee, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$193K - $256K *

Transform client success by leading a large team to enhance service delivery, drive strategic initiatives, and leverage technology for improved client outcomes across diverse segments in a dynamic env...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$95K - $115K *

Optimize customer success by executing strategic account plans, driving product adoption, and fostering relationships to achieve risk adjustment and quality improvement goals. Collaborate with clients...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Empower partner success by managing relationships, enhancing product adoption, and driving engagement. Collaborate with cross-functional teams to deliver exceptional service and support, ensuring part...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Unlock your potential as a key player in customer success, driving engagement and satisfaction throughout the customer lifecycle. Manage accounts, foster relationships, and ensure clients achieve maxi...

Massachusetts, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Drive client success by managing relationships, enhancing satisfaction, and identifying growth opportunities. Collaborate with internal teams to deliver exceptional service and exceed client expectati...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$65K - $116K *

Drive exceptional client experiences by leading delivery operations, managing relationships, and leveraging analytics to identify service gaps. Collaborate cross-functionally to ensure seamless execut...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Elevate your career by driving sales in the employer benefits space. Shape growth, manage relationships, and collaborate across teams to deliver impactful solutions for SMB clients in the Rocky Mounta...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Unlock potential by driving sales in the employer benefits space, managing relationships, and closing deals in Texas and Oklahoma. Collaborate with teams to shape growth and ensure successful implemen...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Lead the charge in transforming employer benefits by driving sales growth in the Mid-Atlantic region. Collaborate with teams to manage client relationships and contribute to product development while...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$160K - $214K *

Drive customer success by guiding the deployment and adoption of Cisco Hypershield and Nexus N9300 Smart Switches, ensuring reliable production workloads through expert collaboration and problem-solvi...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.